Hilton Worldwide Reviews

Pros

-great location (close to public transportation, cafes)
-good training given at the Waldorf Astoria
-very multicultural place to work in
-

Cons

- No support from some upper management
- Long hours
- No friendly environment
Overall it is ok but my expectations were higher

Pros

Great Perks through Hilton. Beautiful Hotel sells itself.

Cons

Not that many positions to get promoted to. Opened Hotel & worked here for 3 years and did not recieve a review :(

Advice to Senior Management

Let your employees know you care. Have employee of the month ect.

Pros

Solid benefits and decent hours.

Cons

Poor upper management and staffing through HR.

Advice to Senior Management

Start over.

Pros

They have an SOP for everything and really have figured out the best way to do most things. You will not need to re-invent the wheel.

Cons

Sometimes there can be a lot of politics.

Pros

-the people you work with are really friendly
-you get free food straight from the chef!
-good benefits with Hilton
-diverse group of workers

Cons

-dull and tedious job (hostess position)
-have to stand for long hours
-sometimes management is weak and makes you do all the work without any supervision

Advice to Senior Management

Overall Management is great, but try to understand the employees more as people and not as slaves.

Pros

Quality Brand
Excellent travel benefit
Interesting
Fast Paced
Flexible with schedule
Good training provided
Supports diversity

Cons

Lack of understanding by dept. mgr.
Lack of appreciation
Uniforms out of date

Advice to Senior Management

Hire managers with good communication skills and not quick to loose temper which is very unprofesional.
Hire managers who have experience in the actual tasks that they are expecting workers to perform;

Pros

Great money, reliable and positive staff, hardworking and understanding management

Cons

long hours during conventions 10 to 16, but the time is always worth the money

Advice to Senior Management

connect with team members before making corporate changes

Pros

Company has a great reputation, lots of different areas you can move around in if you are not satisfied where you are.

Cons

At the location I was at it was very hectic and disorganized work environment. Also slightly hostile at certain times. Very long shifts with a lot of walking. Outfits are long sleeve dark blue polyester with black pants and long black aprons - and we had to wait tables outside - extremely uncomfortable in the humidity and heat.

Advice to Senior Management

Instead of getting upset with your staff, take a look at why things are happening the way they are and spend the money and/or take the time to fix the problems not aggravate the situation. Get designated food runners for the pool bar during busy season. Accounting department: do not write your staff up when people don't sign their credit card receipts. Do not charge servers for breaking glasses.

Pros

Best part was the hours. I also appreciated the discounts.

Cons

Waiting 90 days for benifits to kick in.

Advice to Senior Management

Check your email regularly.

Pros

Great entry level positions, good opportunities for interns, travel benefits and wonderful free online training tools and resources.

Cons

If you work for an owned and managed hotel, do not expect a pay increase unless you are a union member. There is a disparity among staff in that most of the administrators are hourly, all are female and none have received a pay increase of more than .50 more than once in the last three years.

Advice to Senior Management

Make sure you take care of administrators working for Hilton. We do most of the hard work perform duties belonging to our superiors while the upper management is busy hitting the green or entertaining clients at the horseracing track. Do periodic check-ups and send a regional HR rep to speak with us personally. Also, take a look at employees salaries in regards to how long they have been with the company. Women make far less than men in this regard.