Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews in Miami, FL

Updated December 13, 2014
Updated December 13, 2014
808 Reviews
3.5
808 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
352 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • long hours and advancement can take time depending on the management company (in 38 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL

    I have been working at Hilton Worldwide full-time (more than 5 years)

    Pros

    fun environment to work in

    Cons

    long hours to work with

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was ok it's ok ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busser in Miami, FL
    Current Employee - Busser in Miami, FL

    I have been working at Hilton Worldwide full-time (less than an year)

    Pros

    There a good looking girls there

    Cons

    Pay scale sucks very very bad

    Advice to ManagementAdvice

    Please please please pay more

    Doesn't Recommend
    Negative Outlook
  3.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Miami, FL
    Current Employee - Night Auditor in Miami, FL

    I have been working at Hilton Worldwide full-time (more than 3 years)

    Pros

    Decent benefits package and phenomenal training, especially for those on the career path in the hospitality industry.

    Cons

    Some corporate policies are self-defeating and harm the income potential of certain hotels in the long run.

    Advice to ManagementAdvice

    Please re-evaluate your policy on credit card transactions for upper level hilton rewards members, as credit card fraud is running rampant and you are doing a disservice to your guests by not adequately ensuring their security by verifying cards at POS with government issued photo ID's. In addition, the policy of over-selling hotels is not one practiced by all brands (as I was mistakenly informed and later confirmed on my own) and does not promote brand loyalty, which is one of Hilton Worldwide's strengths. Guaranteeing a reservation should ALWAYS guarantee that reservation except in cases beyond the control of the hotel, such as storm/flood/eletrical/etc.

    Recommends
    Positive Outlook
    Approves of CEO

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