Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com
Work in HR? Unlock Free Profile

Hilton Worldwide Reviews

Updated September 30, 2014
Updated September 30, 2014
714 Reviews
3.5
714 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
317 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 26 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 30 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 26 reviews)

  • long hours - large events can be difficult to work with (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    99% Recommended- Depending on the Hotel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Sales Manager
    Current Employee - Group Sales Manager

    I have been working at Hilton Worldwide full-time

    Pros

    Empowerment to do what's best for the hotel, autonomy when you are at a trusted level. Worked for Hilton Garden Inn, Hampton Inn, Homewood Suites and Hilton Hotels. It really depends on the management company, as most hotels are franchised. The travel perks are amazing with employee rooms as little as $29. Great opportunities to try out multiple facets to see what suits you best: Front Desk, Restaurant, Sales, Catering, Operations, Administration, Housekeeping, Maintenance, Concierge, Valet and Bell Staff. Great for lateral and vertical movement.

    Cons

    Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not. Hotel employees, as in all hospitality, are notoriously underpaid for the amount of hours, stress and work they put in.

    Advice to ManagementAdvice

    It would be amazing if Hilton Worldwide would require its management companies to have a base vacation package or provide more personal/sick/vacation days up front from which the management company can build. Give a little on visible tattoos as long as they're not offensive. Assist in even slightly higher salaries for the area.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    This is a great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    This is a great place to work

    Cons

    No considerable issues with this workplace

  3.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Analyst
    Current Employee - Revenue Analyst

    I have been working at Hilton Worldwide full-time for less than a year

    Pros

    Discounted and free hotels
    Friendly co-workers
    Great training

    Cons

    Hard to move up in a large hotel

    Recommends
    Positive Outlook
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Being employed by Hilton Worldwide was very reward and fulfilling. In my opinion it's the best hotel in the Industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Or Night Auditor  in  Killeen, TX
    Former Employee - Front Desk Or Night Auditor in Killeen, TX

    I worked at Hilton Worldwide full-time for more than 8 years

    Pros

    Team Member involvement. Room for advancement. Great insurance and travel benefits. Ability to have autonomy in the workplace. Team member empowerment on guest issues. The travel perks are amazing with employee rooms as little as $29.

    Cons

    Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not.

    Advice to ManagementAdvice

    It would be amazing if Hilton Worldwide would require its management companies to have a base vacation package or provide more personal/sick/vacation days up front from which the management company can build. Assist in even slightly higher salaries for the area.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Manager  in  New Orleans, LA
    Current Employee - Event Manager in New Orleans, LA

    I have been working at Hilton Worldwide full-time for more than 3 years

    Pros

    Team Member involvement. Room for advancement. Great insurance and travel benefits. Ability to have autonomy in the workplace. Team member empowerment on guest issues

    Cons

    Not able to voice concerns fully. Abuse of company policy. Income segregation within various departments. Very rushed atmosphere that is constantly changing

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good environment, great coworkers, not-so-great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Hilton Worldwide full-time for more than 5 years

    Pros

    -The benefits for this place are really good
    -the people you work with are friendly and easy to get along with
    -if you have the right manager, they're fun too

    Cons

    -I'm not very happy with my minimum wage pay, and I'm sure they would pay me less if they could but they aren't legally allowed to
    -not many opportunities for advancement

    Advice to ManagementAdvice

    Higher wages

    Recommends
    Positive Outlook
  8.  

    HWW offers a variety of career opportunities and wants to help individuals grow their careers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time

    Pros

    Great culture! I feel very appreciated!

    Cons

    always "on"...365 days a year!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great employers and great environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Sales Specialist  in  Atlanta, GA
    Former Employee - Reservation Sales Specialist in Atlanta, GA

    I worked at Hilton Worldwide full-time for more than a year

    Pros

    The diverse environment, great training, and helpful professionals

    Cons

    None really, you work hard and get the perks.

    Advice to ManagementAdvice

    Keep up the training, and consider more benefits

    No opinion of CEO
  10.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Columbus, OH
    Current Employee - Cook in Columbus, OH

    I have been working at Hilton Worldwide full-time for more than a year

    Pros

    Discount on hotels world wide

    Cons

    i havnt run into any serious issues yet

    Advice to ManagementAdvice

    I need more money! Please ^_^

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great opportunities for training and transfer/travel in a worldwide hospitality company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Convention Services Manager  in  Austin, TX
    Former Employee - Convention Services Manager in Austin, TX

    I worked at Hilton Worldwide full-time for more than 3 years

    Pros

    Competitive pay and opportunities for bonuses/recognition. Managers are treated very well.

    Cons

    Work atmosphere dependent upon individual managers/directors that you immediately report to. Other colleagues with other higher reports told me they did not have as great of an experience.

    Recommends
    Positive Outlook
    No opinion of CEO

Worked for Hilton Worldwide? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.