Hilton Worldwide
3.3 of 5 577 reviews
www.hiltonworldwide.com McLean, VA 5000+ Employees

Hilton Worldwide Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.3 577 reviews

                             

77% Approve of the CEO

Hilton Worldwide President and CEO Christopher Nassetta

Christopher Nassetta

(253 ratings)

62% of employees recommend this company to a friend
577 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "if you enjoy travelling, the team member travel plan is awesome"
    in 21 reviews
  • "Good benefits such as discount room rates and employment growth"
    in 23 reviews
Cons:
  • "the work/life balance was difficult because they varied dramaticlly"
    in 19 reviews
  • "Long hours are expected, not much time off"
    in 28 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Enjoyed meeting new people.

Sales Manager (Former Employee)
Dallas, TX

I worked at Hilton Worldwide full-time for more than 10 years

ProsThey advanced me to Manager of Gift Shop with in two years.

ConsSteady all year,some good people[some bad]overall great.

Advice to Senior ManagementCompensation needs attention,managers need to show how to,when an employee makes a mistake.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

HRCC

Anonymous Employee (Current Employee)

I have been working at Hilton Worldwide full-time for more than 5 years

ProsThe people are great. Very friendly

ConsSlow moving to change in the past.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great Company & Benefits

Bellman (Current Employee)
Orlando, FL

I have been working at Hilton Worldwide full-time for more than 3 years

ProsGreat organizational structure. Travel benefits are unbelievable.

ConsLong hours. Difficult to maintain longterm guest relations.

Advice to Senior ManagementKeep up the good work! Stay positive!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Meeting new people from all over the world

Manager (Former Employee)
Dallas, TX

I worked at Hilton Worldwide full-time for more than 10 years

ProsFriendly employees,with friendly advice,helping each other

Conscustomer satisfaction,helping them with every thing,so they can come back.

Advice to Senior ManagementFriendly to all staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Night Manager

Night Manager (Current Employee)
Myrtle Beach, SC

I have been working at Hilton Worldwide full-time for less than a year

ProsRoom to move up and travel perks

ConsNot enough Onq Property Management training at Hilton University

Advice to Senior ManagementIt would be nice to have a classroom training program on Onq

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Challenging projects and wonderful teams - the Website / Digital Design & Delivery leadership team is phenomenal.

Project Manager (Former Employee)
Memphis, TN

I worked at Hilton Worldwide as a contractor for more than 3 years

ProsI was fortunate to work with such a wonderful leadership team in the Website / Digital Design & Delivery group. I worked as a PM for a number of years and for large organizations prior to HWI so I was pleasantly surprised by how much I learned from this team and the individual leaders. It was challenging and very demanding work when we launched the next-generation websites but it was an awesome experience - very satisfying.

ConsThere was not an appropriate work/life balance - especially for contractors.

Advice to Senior ManagementWork harder to ensure your team members are not getting burned out from working very long hours.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Totally has opened up a career path, I never would've imagined.

Honors Care Coordinator (Current Employee)
Carrollton, TX

I have been working at Hilton Worldwide part-time for less than a year

ProsTravel benefits and you build your own schedule.

ConsPay...could be more for what we do.

Advice to Senior ManagementIncrease hourly pay, but other than that everything is good.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Training Coordinator

Anonymous Employee (Former Employee)

I worked at Hilton Worldwide full-time

ProsWonderful people and great hotels

ConsI can't think of any

Advice to Senior Managementkeep the people that really care

Yes, I would recommend this company to a friend

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1 person found this helpful  

Not for me

Reservation Sales Agent (Current Employee)
Tampa, FL

I have been working at Hilton Worldwide full-time for less than a year

ProsWork at home, laid back atmosphere, travel discounts

ConsNot a very challenging job, terrible pay, hated "pretending" I was located on site in a hotel or city I never visited, being forced to pitch vacation sale to every caller.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great starting job for college students.

Anonymous Employee (Current Employee)

I have been working at Hilton Worldwide part-time for more than 3 years

ProsGreat group of coworkers, management was just as nice. Promotions usually involved moving to different cities, which is not good as a college student.

ConsAs mentioned above, growth was hard due to having to move to other cities. Assistants were often chosen based on who had best personality and not best ideas for the company.

Advice to Senior ManagementHire managers that truly care about the industry, not ones that are burned out and just want to sit at a desk for 8 hrs and then leave.

Yes, I would recommend this company to a friend

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Hilton Worldwide – Why Work for Us?

A World of Opportunities for You From Oahu to Ontario, Hilton Worldwide continues to grow throughout the United States and Canada. Conrad Hilton founded our company in 1919 in Cisco, Texas, and developed a lasting… Full Overview

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