Hilton Worldwide Reviews

Updated July 3, 2015
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3.5
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Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
420 Ratings

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits that sums that up (in 38 reviews)

Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • hard working long hours expected (in 38 reviews)

More Pros and Cons

1,048 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Charlotte, NC
    Current Employee - Housekeeper in Charlotte, NC

    I have been working at Hilton Worldwide full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    All of the employees are super friendly, the pay is great as well as the employee perks. I love it!!

    Cons

    I honestly can't think of any


  2. Banquet Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A recognized leader in the Hospitality Industry, Hilton Worldwide provides it's employees with the opportunity for growth and advancement. Brands encompass the upscale, full service hotels and resorts and extended stay.

    Cons

    There can be a bit of a wait when desiring to transfer to another property.


  3. Good Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great employee rate on rooms within the Hilton Hotel family, opportunities to make a lot of connections with the people and guest you meet.

    Cons

    I feel as the pay could be a bit higher, one week schedules, some people do not do a great job helping guest.

    Advice to Management

    I would have to say that the only advice I would give to management is that they need to make sure that the people they are hiring will do a good job.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Customer Care Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Coordinator in Carrollton, TX
    Former Employee - Customer Care Coordinator in Carrollton, TX

    I worked at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at home is great! We made our own work schedule.

    Cons

    The pay could have been better.


  6. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very good for pros .

    Cons

    none for cons at this time.


  7. Front Desk Manager Hampton Inn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Supervisor in Winchester, VA
    Current Employee - Front Desk Supervisor in Winchester, VA

    I have been working at Hilton Worldwide full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Care about their employees. Encourage employees to be creative and free thinkers. Truly believe in customer service. Always looking for talent inside the organization.

    Cons

    If you work for a franchised hotel you may be at a disadvantage. My experience has shown that Franchised units are less likely to highlight accomplishments for fear of losing those employees to better opportunities.

    Advice to Management

    Train and grow those around you. A true Managers greatest accomplishment is in developing others to move forward in their careers and perhaps even surpass yourself.


  8. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Plenty of room for growth

    Cons

    The pay is not very negotiable


  9. Corporate Director, Brand Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beverly Hills, CA
    Former Employee - Anonymous Employee in Beverly Hills, CA

    I worked at Hilton Worldwide full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great at promoting from within

    Cons

    Corporate offices moved to McLean, VA

    Advice to Management

    Move back to California


  10. Assistant Room Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Roon Server in Chicago, IL
    Former Employee - Assistant Roon Server in Chicago, IL

    I worked at Hilton Worldwide full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I liked the job, it gives me a relieve that I was able to work there.

    Cons

    I did like the long hours that they had me standing.

    Advice to Management

    Hilton Hotel is a hotel that everyone should work at, Not because is Own by a famous person but is really good and a friendly place.


  11. Great Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Jacksonville, FL
    Current Employee - Assistant General Manager in Jacksonville, FL

    I have been working at Hilton Worldwide full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Advancement Opportunities, Experience, Hilton allows you to advance quickly if you have the drive and effort, the weak do not last

    Cons

    Workplace conflicts, typical hotel issues such as high turnover rate and workplace gossip. Unorganized corporate office can sometimes be detrimental to productivity



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