Hilton Worldwide

www.hiltonworldwide.com
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Hilton Worldwide Reviews

Updated March 1, 2015
Updated March 1, 2015
893 Reviews
3.5
893 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
381 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • long hours and advancement can take time depending on the management company (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cook in rests. For 6 years i thinks i got the experience to Work in this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Bradenton, FL
    Former Employee - Line Cook in Bradenton, FL

    I worked at Hilton Worldwide

    Pros

    because this company is one betters hotels industry

    Cons

    Then it is good hours and good pay and companionship everything will be fine

    Recommends
    Neutral Outlook
  2.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sous Chef in Mumbai (India)
    Current Employee - Senior Sous Chef in Mumbai (India)

    I have been working at Hilton Worldwide

    Pros

    Good exposure
    Management development trainings
    Good scope to improve management skills
    Good work ethics

    Cons

    Low pay scale
    Need to work on staff retention

    Advice to ManagementAdvice

    Please do something about the pay scales with respect to the competition to retain good staff

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Experience for learning but needs to improve as there is no really growth opportunities for franchised hotels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Manager in Puerto Vallarta (Mexico)
    Current Employee - Reservations Manager in Puerto Vallarta (Mexico)

    I have been working at Hilton Worldwide full-time (more than a year)

    Pros

    Great learning environment and culture. Good deals for team member rates in all the hotels for the company.

    Cons

    Every hotel is different. Not really the same "standards" for Franchised hotels than for managed /owned. Sometimes is hard to grow in the company for the same reason.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great opportunity to work with a world wide company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at Hilton Worldwide

    Pros

    The hospitality industry is vast. The Hilton family of hotels has something for everyone. The travel benefits are a plus working for this company!

    Cons

    It is a very large company and sometimes someone might get lost in the hustle and bustle of a busy environment.

    Advice to ManagementAdvice

    Make exceptions when management support is needed. The rule of working in a position for six months before advancement eligibility should be reviewed when there is a crisis. Current employees who have management experience should be considered if they are in an hourly position yet interested in helping with crisis management on a as needed basis... be flexible when you need the help and you have the staff willing to step up!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good company to work for. After many years still enjoy working at Hilton.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Good people, succesful company, hard working collegues, lots of opportunities and mobility, company discount

    Cons

    Lack of career planning, bad compensation esp for internal promotions, lack of a robust data systems, lagging behind the technology, not agile enough

    Advice to ManagementAdvice

    keep the hard work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Be ready to be taken advantage of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time (more than 5 years)

    Pros

    The only good thing is the Paid Time Off. You can accumulate quite a bit of it, but good luck actually using it. I'm saving mine as a severance package

    Cons

    No advancement for hard workers. The only way to advance is to threaten your bosses. Horrible pay.

    Advice to ManagementAdvice

    Get some new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Easy money easy job free internet

    Cons

    People management get busy remember stuff

    Advice to ManagementAdvice

    Be nice

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Well I've never ever worked there yet but I can say dat it wud be a different great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping in New Orleans, LA
    Current Employee - Housekeeping in New Orleans, LA

    I have been working at Hilton Worldwide

    Pros

    It would be a different learning positive experience an a honor to be apart of the hilton team

    Cons

    Working your butts off fa little to no pay

    Recommends
    Positive Outlook
  10.  

    I like and agree with the pros i am offered working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide part-time (more than a year)

    Pros

    401(k), tuition rembercment, medical care, and more working experience

    Cons

    Less alone time (which would be better for me), i have a harder time understanding my work because of my learning disability but i can do it if i am given a chance to do so.

    Neutral Outlook
  11.  

    Pay and benefits for those in management are not competitive.

    Former Employee - Revenue Management Analyst
    Former Employee - Revenue Management Analyst

    I worked at Hilton Worldwide full-time

    Pros

    - Nice managers/employees
    - Hotel discounts
    - Good work life balance

    Cons

    - Terrible salaries, even for those in management.
    - Expensive healthcare and benefits for those not in unions
    - No holiday pay, have to work on holidays unless you use your personal PTO for it. Same for sick days. Only 21 days a year for first 4 or 5 years there. Considering there are at least 8-10 federal holidays that most office employees in any company gets, you only have about 11 days left for any vacation or sick days every year.
    - Very stiff, dull culture without any effort by the company to increase employee satisfaction, don't expect any employee perks or bonding here!
    - Didn't provide a suitable office for their office workers, instead we were pushed into every unsellable, dark corner of the hotel.

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