Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com
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Hilton Worldwide Reviews

Updated September 28, 2014
Updated September 28, 2014
713 Reviews
3.5
713 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
317 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 26 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 30 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 26 reviews)

  • long hours - large events can be difficult to work with (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fine. Enjoyed my time there.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    Good work detail. Position yourself for skill development.

    Cons

    Do what it has to do for the Company which isn't a bad thing but could impact the employee's bottom-line,na

    Advice to ManagementAdvice

    Be clear.

  2.  

    No Development in the "Development Coach", job is to let the resv. know only what they do wrong, not motivating at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Work From Home  in  Dallas, TX
    Current Employee - Reservations Work From Home in Dallas, TX

    I have been working at Hilton Worldwide part-time for more than a year

    Pros

    Flexibility in hours, Hotel discounts, work from home, Dallas Reservations.

    Cons

    Not motivating at all, all you hear is what your doing wrong every time you hear from supervisor or "DC", monthly bonus is almost impossible and depends on luck of the calls not your actions. I lost my job due to being sick and running out of emergency time. The dc was out to get rid of me and found a loop of 3 write ups/yr. I had one month out of 56 that I did not meet the 95% attendance and lost my job.

    Advice to ManagementAdvice

    Get rid of the old timers with narrow views that truly do not want to coach employees or develope them, I was never developed. Dc's have way to much subjectivity on evaluating an employees.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Part of a team that puts the customer first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet Attendant
    Current Employee - Valet Attendant

    I have been working at Hilton Worldwide part-time for more than 3 years

    Pros

    Large corporation with many avenues and career paths to offer. Locations and work shifts vary widely.

    Cons

    Employees can be put second hand to upper management and hotel guests.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not what this company professes to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Hilton Worldwide full-time for more than 5 years

    Pros

    Large company. Advanced systems. Progressive.

    Cons

    This company is not what it claims itself to be. All the talk about being a people company is simply that, just talk. They care about one thing only and that is lining the pockets of Blackstone even at the expense of their guests and employees lives. They do not care about work life balance but give it all talk as if they do care. Many of the VPs are nasty tyrants who have the corporate office fooled.

    Advice to ManagementAdvice

    Take a serious inventory of those who manage like tyrants. Don't let yourself be hood winked.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Overall, Hilton is a good company to work for, if you're not concerned about how much money you make.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Chicago, IL
    Former Employee - Sales Manager in Chicago, IL

    I worked at Hilton Worldwide full-time for more than a year

    Pros

    Hilton has great benefits and the employee travel program is probably one of the best. You are able to get free rooms, if the hotel you choose is owned and managed.

    Cons

    I don't feel like they pay enough for the amount of work that you do. The turnover rate is very high.

    Advice to ManagementAdvice

    Be willing to compensate people for what they are worth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Hilton Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst  in  Memphis, TN
    Current Employee - Systems Analyst in Memphis, TN

    I have been working at Hilton Worldwide full-time for more than 8 years

    Pros

    Relaxed work environment and friendly culture

    Cons

    Quick to hire and fire. Another corporate reorganization happens every two years. Dysfunctional management top to bottom. Way too lean on maintaining the current environment while rushing new projects too fast. Outsourced the existing talent pool and replaced with MBA types.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    I really enjoyed working there. Co-workers were friendly. ( only a few would stab you in the back )

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Indianapolis, IN
    Former Employee - Bartender in Indianapolis, IN

    I worked at Hilton Worldwide full-time for more than a year

    Pros

    Good benefits and good friendly co workers. There is money to be made there.

    Cons

    Some co workers and managers will stab you in the back and throw you under the bus in order to cover their butts and make them look better.

    Advice to ManagementAdvice

    Treat your employees with honesty and respect. Don't lie to us. Remember, we are real humans living real lives

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not Enough Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef  in  Livermore, CA
    Current Employee - Executive Chef in Livermore, CA

    I have been working at Hilton Worldwide full-time for more than 3 years

    Pros

    There are many oppurtunities to learn

    Cons

    Management in franchise hotels not the same vision of corporate hilton

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Hilton at Home Reservation Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hilton At Home Reservation Associate  in  Tampa, FL
    Former Employee - Hilton At Home Reservation Associate in Tampa, FL

    I worked at Hilton Worldwide part-time for less than a year

    Pros

    Legitimate work from home opportunity. You are allowed to build your own schedule within certain parameters. Excellent training program and free and reduced cost hotel stays. They even provide 401(k) benefits for part time employees. Good options for advancement.

    Cons

    If you have equipment malfunction or power outage you need to run into the main call center to make your shift. I found few cons during my time there. This was a part time opportunity to help pay the bills while I was searching for full time employment in my field.

    Advice to ManagementAdvice

    Reservation Center is well run.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work!

    Former Employee - Executive Chef  in  Nashville, TN
    Former Employee - Executive Chef in Nashville, TN

    I worked at Hilton Worldwide full-time for more than a year

    Pros

    Great benefits and good discounts at hotels around the world! Easy to relocate and stay within the Hilton family.

    Cons

    The management company of my location was adequate. Not open to making changes.

    Recommends

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