Hilton Worldwide Reviews

Updated August 2, 2015
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1,096 Employee Reviews

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  1. Position is great! Could take a minimum of 2 years to become a permanent supervisor with salary.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Supervisor in Tampa, FL
    Current Employee - Call Center Supervisor in Tampa, FL

    I have been working at Hilton Worldwide full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working together with colleagues and my team is awesome. Mostly a positive atmosphere. Supervisors have to maintain composure while managers are allowed to freak out.

    Cons

    Can't speak up or out of place. Your ideas are their ideas. Management cares less about increased revenue and more about who they personally like more.

    Advice to Management

    Get to know your people instead of asking around and going by hearsay. Manage.


  2. Helpful (1)

    Customer Care Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Coordinator in Carrollton, TX
    Former Employee - Customer Care Coordinator in Carrollton, TX

    I worked at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at home is great! We made our own work schedule.

    Cons

    The pay could have been better.


  3. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very good for pros .

    Cons

    none for cons at this time.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Corporate Director, Brand Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beverly Hills, CA
    Former Employee - Anonymous Employee in Beverly Hills, CA

    I worked at Hilton Worldwide full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great at promoting from within

    Cons

    Corporate offices moved to McLean, VA

    Advice to Management

    Move back to California


  6. Assistant Room Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Roon Server in Chicago, IL
    Former Employee - Assistant Roon Server in Chicago, IL

    I worked at Hilton Worldwide full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I liked the job, it gives me a relieve that I was able to work there.

    Cons

    I did like the long hours that they had me standing.

    Advice to Management

    Hilton Hotel is a hotel that everyone should work at, Not because is Own by a famous person but is really good and a friendly place.


  7. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Plenty of room for growth

    Cons

    The pay is not very negotiable


  8. Hilton Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Tampa, FL
    Former Employee - Night Auditor in Tampa, FL

    I worked at Hilton Worldwide (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice hotels.... Great place to learn hospitality

    Cons

    Terrible pay... But decent PTO plan. Human capital highly ignore and underappreciated. Lead by example

    Advice to Management

    Promote from within... Couch your staff.. Really do.. Just don't say you do or it is something to be done


  9. Food and Beverage Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in Tampa, FL
    Former Employee - Food and Beverage Manager in Tampa, FL

    I worked at Hilton Worldwide full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not enough to mention, Close to home

    Cons

    New management changed everything from longer work hours to eliminating paid holidays and paid time off without increasing pay.

    Advice to Management

    Treat managers like they would like to be treated


  10. Great Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Jacksonville, FL
    Current Employee - Assistant General Manager in Jacksonville, FL

    I have been working at Hilton Worldwide full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Advancement Opportunities, Experience, Hilton allows you to advance quickly if you have the drive and effort, the weak do not last

    Cons

    Workplace conflicts, typical hotel issues such as high turnover rate and workplace gossip. Unorganized corporate office can sometimes be detrimental to productivity


  11. decent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    it's a great place to work as far as people go, it is a hospitality company :)

    Cons

    very old school corporate, so hard to move up, don't get paid enough for the time and work you put in



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