Hilton Worldwide Reviews

Updated August 30, 2015
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1,158 Employee Reviews

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  1. lied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nothing it was horrible and i was lied to

    Cons

    was lied to about actual responsibilties

    Advice to Management

    stop lying to employeea


  2. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    There were a lot of Extra hours

    Cons

    No was no training at all


  3. Recommend w/Improvements

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Addison, TX
    Former Employee - Marketing Manager in Addison, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They do have some area's where the salary is competitive, you'll find a lot of friendly co-workers, several corporate social events a year, and they work hard on opportunities to get involved in the community.

    Cons

    The wrong people get recognized by upper management and promoted. These individuals who are promoted do not promote good company culture or support positive morale. It's really important for upper management to listen to feedback so they can help guide the correct culture for the whole team.

    Advice to Management

    Listen to feedback, get involved with the social event and volunteering, and find ways to maintain well talented employee


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  5. Accounts Receivable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant
    Current Employee - Accountant
    Recommends

    I have been working at Hilton Worldwide full-time (More than 5 years)

    Pros

    Medical benefits are good, and the people are all pleasant to work with.

    Cons

    Employee discounts could be a little better.


  6. Lots of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton Worldwide full-time

    Pros

    Hilton offers secure employment and lots of wonderful incentives. Also a great hiring & support staff. They know how to take care of their employees.

    Cons

    The work itself can be emotionally demanding. It can be frustrating and draining. Clients are not always happy to hear from us.

    Advice to Management

    Keep up the great work in training. Leave a little room for originality to see better results


  7. Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Hilton Worldwide full-time (More than a year)

    Pros

    it's ok place to work , nice team, free employer parking, good benefits

    Cons

    they don't pay good at all, hard work, no paid holidays ,


  8. Front Desk Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Easy interview process and not incredibly selective -Good team collaboration between all the front desk employees and willingness to help new employees learn the ropes.

    Cons

    -Minimum wage job for not a simple job -Must be great with costumer service, because you deal with angry customers on an hourly basis. -Long hours and on your feet the entire time, even during slow hours.

    Advice to Management

    Have a more flexible schedule, as many employees leave due to over scheduling, minimum wage pay, and not a great work environment.


  9. Hilton Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant to Vice President in Orlando, FL
    Former Employee - Executive Assistant to Vice President in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton Worldwide (More than 10 years)

    Pros

    Loved every minute of working with Hilton Family!

    Cons

    Very few cons - home office preferred only reason to change jobs!


  10. Guest Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton Worldwide part-time (More than a year)

    Pros

    If you are interested in hospitality, great place to learn how a hotel runs as a whole. Fine-tune customer service skills Able to MAKE someones stay Pay is decent

    Cons

    Constantly fixing guest issues (part of the job) Take the hit for other departments


  11. Guest Service agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in New Orleans, LA
    Current Employee - Guest Service Agent in New Orleans, LA

    I have been working at Hilton Worldwide full-time (More than 3 years)

    Pros

    Lots of PTO hours accumulated

    Cons

    Low salary & No holiday pay



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