Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews in San Diego, CA

Updated November 1, 2014
Updated November 1, 2014
812 Reviews
3.5
812 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
353 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • long hours and advancement can take time depending on the management company (in 38 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Service Server in San Diego, CA
    Current Employee - Room Service Server in San Diego, CA

    I have been working at Hilton Worldwide full-time (more than 8 years)

    Pros

    Hard-working coworkers, long term friendships outside the workplace, hands-on management that mostly takes employee feedback

    Cons

    Definite busy and slow seasons, as with all food businesses.

    Recommends
    Positive Outlook
  2.  

    The pay was outstanding, good location, free hot lunches. No communication between departments or supervision of people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in San Diego, CA
    Former Employee - Housekeeper in San Diego, CA

    I worked at Hilton Worldwide full-time (more than 3 years)

    Pros

    Great downtown location. Easy commute. Great pay. Free lunches. Free uniforms.

    Cons

    Communication is shut down on all levels. There's almost no security. Theft is rampant. There aren't enough employee lockers. Supplies are always low. Laundry is always behind in delivery to the floors.

    Advice to ManagementAdvice

    High more security guards. Install more employee lockers. Hire more housekeeping supervisors. Purchase more linen and towels (and stop doing laundry for smaller downtown hotels. They end up with your linens.) Hold the directors accountable for their departments.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in San Diego, CA
    Current Employee - Night Auditor in San Diego, CA

    I have been working at Hilton Worldwide full-time (more than 3 years)

    Pros

    The hotel was recently acquired by a new company. There are high hopes that the new owners will make needed repairs to the hotel, as well as create a more employee-friendly atmosphere.

    Cons

    Current owners of hotel have neglected maintenance to the point the hotel is falling apart in many areas. Owners do not seem to have the employees in mind concerning the work environment.

    Advice to ManagementAdvice

    Provide complimentary coffee for guests during the wee hours of the morning. Provide a shuttle for the guests to nearby attractions, and the airport.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Negative place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager in San Diego, CA
    Former Employee - Accounting Manager in San Diego, CA

    I worked at Hilton Worldwide full-time (more than 5 years)

    Pros

    Great discounts for select Hilton properties and great benefits.

    Cons

    Low pay, Hilton has a low pay scale compared to other hotels and other comparable jobs. Most people who are promoted move between properties and cities. If you do move up in Hilton be prepared to move in. They over work there supervisors and management and EXPECT on average 60 hour work weeks. I finally left because they are unsupportive of a family life and expect your job to be your #1 priority.

    Advice to ManagementAdvice

    Better training and guidance instead of negativity might reduce such a high turnover.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Hilton Hotels has lots of opportunities if you are willing to take that step up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Hilton Worldwide

    Pros

    I've been employed with Hilton for over 6 years and I have lots of success. The benefits are good and the pay is satisfactory. (Everyone wants to get paid more) What I like best is the opportunity for growth. But the individual must be willing to do what is necessary to move up within the company.

    Cons

    The corporate office is now in VA and not California. In order to move up, you will need to move across the country.

    Advice to ManagementAdvice

    nothing to add.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Ever heard of that term "sinking ship"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Frontdesk Agent in San Diego, CA
    Current Employee - Frontdesk Agent in San Diego, CA

    I have been working at Hilton Worldwide

    Pros

    On this sinking ship other than the (gm) your all on the same boat!!! Its like high school with playground rules !!!

    Cons

    The bottomline is always considered before you or your staff even in non ression times !!!!very rare occurance someone will get promoted !!!

    Advice to ManagementAdvice

    My advice to mr Nassetta is simple.!! renforce the fact to there managment divions throughout all company brands that an employee is more than just a number on a finacial statement that can be erased !! you dont let go good workers that are deacated to a company so you can remodel the carpet !!!!

    Doesn't Recommend
    No opinion of CEO
  8.  

    Licensed Starbucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Barista in San Diego, CA
    Former Employee - Barista in San Diego, CA

    I worked at Hilton Worldwide

    Pros

    Working at the Starbucks in Hilton is great because the execs always walk in and they get to know you on a personal level. There's lots of room for growth.

    Cons

    The other departments get jealous because we get the promotions which creates a hostile work environment. Some execs aren't very approachable.

    Advice to ManagementAdvice

    Get rid of the union and some of the execs need to be friendlier and more approachable.

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Hilton San Diego Bayfront

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Hilton Worldwide

    Pros

    It was the spot light within the Hilton company. The hotel was only opened little over one year ago. Very beautiful in design.

    Cons

    Lack of respect for its team members and lack of leadership development from the senior management.
    The lack of participation from the sernior management to the operation leading the management to make decisions that are not practical.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
  10. 3 people found this helpful  

    There are better places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Revenue Analyst in San Diego, CA
    Former Employee - Revenue Analyst in San Diego, CA

    I worked at Hilton Worldwide

    Pros

    Regular work hours and an almost regular paycheck depending on department. My department also offered some scheduling flexibility. Everything is extremely non-personal and corporate structured, as long as everyone is playing by the rules, human resources related items are fair and reasonable. Please notify HR as soon as your manager oversteps his/her bounds, it can happen.

    Cons

    I've never been so degraded by management. I think I only heard 1 compliment from my employer while I was there. The corporate culture is back stabbing. It is common for people to steal your ideas/projects. And this is my "separation from employment" experience: I showed up for work and my boss said "due to your insubordination, we're letting you go". I've never been told that I am insubordinate nor was there anything mentioned during my employment. Two days prior to this meeting, my boss asked me to hand in my resignation letter as she knew I was leaving in a few months. When I got down to the HR department (yes, it's in a separate part of town), they said "please sign your resignation papers". Excuse me? I thought I was fired to day and quitting in 3 months. Well, apparently, any time after you hand in a resignation they can terminate your employment. So, my boss tricked me into quitting. This is not an infrequent case. I have heard it a dozen times from co-workers, but I never thought it was real.

    Advice to ManagementAdvice

    Focus on management skills and what it takes to build a team. Remember that the whole is greater than the sum of it's parts and if you don't support your team, you might as well not play. Every time you demoralize someone on your team, you have lost a game. Nobody wants to be the Detroit Lions of the season.

    Doesn't Recommend

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