Hilton Worldwide Reviews

Updated April 22, 2015
11 reviews filtered by
  • San Diego, CA
  • Any Job Title
4.7
11 Reviews
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Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
4 Ratings

11 Employee Reviews

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  1. Helpful (1)

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in San Diego, CA
    Current Employee - Security Officer in San Diego, CA

    I have been working at Hilton Worldwide full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A very lovely place to work with competitive pay and wonderfully delightful guests.

    Cons

    I can't say that there is anything wrong with being asked to do your job especially when paid the amount to do it correctly. If you love people and like money then it could be the place for you.

  2. Event Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Manager in San Diego, CA
    Former Employee - Event Manager in San Diego, CA

    I worked at Hilton Worldwide

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity for Growth
    Travel Benefits
    Technology Given to help with our job including Cell phones, laptop, ipads

    Cons

    Lower than average pay
    Hourly Management Positions with Salaried Expectations

  3. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Service Server in San Diego, CA
    Current Employee - Room Service Server in San Diego, CA

    I have been working at Hilton Worldwide full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hard-working coworkers, long term friendships outside the workplace, hands-on management that mostly takes employee feedback

    Cons

    Definite busy and slow seasons, as with all food businesses.

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  5. The pay was outstanding, good location, free hot lunches. No communication between departments or supervision of people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in San Diego, CA
    Former Employee - Housekeeper in San Diego, CA

    I worked at Hilton Worldwide full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great downtown location. Easy commute. Great pay. Free lunches. Free uniforms.

    Cons

    Communication is shut down on all levels. There's almost no security. Theft is rampant. There aren't enough employee lockers. Supplies are always low. Laundry is always behind in delivery to the floors.

    Advice to Management

    High more security guards. Install more employee lockers. Hire more housekeeping supervisors. Purchase more linen and towels (and stop doing laundry for smaller downtown hotels. They end up with your linens.) Hold the directors accountable for their departments.

  6. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in San Diego, CA
    Current Employee - Night Auditor in San Diego, CA

    I have been working at Hilton Worldwide full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    The hotel was recently acquired by a new company. There are high hopes that the new owners will make needed repairs to the hotel, as well as create a more employee-friendly atmosphere.

    Cons

    Current owners of hotel have neglected maintenance to the point the hotel is falling apart in many areas. Owners do not seem to have the employees in mind concerning the work environment.

    Advice to Management

    Provide complimentary coffee for guests during the wee hours of the morning. Provide a shuttle for the guests to nearby attractions, and the airport.

  7. Negative place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager in San Diego, CA
    Former Employee - Accounting Manager in San Diego, CA

    I worked at Hilton Worldwide full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great discounts for select Hilton properties and great benefits.

    Cons

    Low pay, Hilton has a low pay scale compared to other hotels and other comparable jobs. Most people who are promoted move between properties and cities. If you do move up in Hilton be prepared to move in. They over work there supervisors and management and EXPECT on average 60 hour work weeks. I finally left because they are unsupportive of a family life and expect your job to be your #1 priority.

    Advice to Management

    Better training and guidance instead of negativity might reduce such a high turnover.

  8. Hilton Hotels has lots of opportunities if you are willing to take that step up!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Hilton Worldwide

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I've been employed with Hilton for over 6 years and I have lots of success. The benefits are good and the pay is satisfactory. (Everyone wants to get paid more) What I like best is the opportunity for growth. But the individual must be willing to do what is necessary to move up within the company.

    Cons

    The corporate office is now in VA and not California. In order to move up, you will need to move across the country.

    Advice to Management

    nothing to add.

  9. Helpful (2)

    Ever heard of that term "sinking ship"

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Frontdesk Agent in San Diego, CA
    Current Employee - Frontdesk Agent in San Diego, CA

    I have been working at Hilton Worldwide

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    On this sinking ship other than the (gm) your all on the same boat!!! Its like high school with playground rules !!!

    Cons

    The bottomline is always considered before you or your staff even in non ression times !!!!very rare occurance someone will get promoted !!!

    Advice to Management

    My advice to mr Nassetta is simple.!! renforce the fact to there managment divions throughout all company brands that an employee is more than just a number on a finacial statement that can be erased !! you dont let go good workers that are deacated to a company so you can remodel the carpet !!!!

  10. Licensed Starbucks

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in San Diego, CA
    Former Employee - Barista in San Diego, CA

    I worked at Hilton Worldwide

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Working at the Starbucks in Hilton is great because the execs always walk in and they get to know you on a personal level. There's lots of room for growth.

    Cons

    The other departments get jealous because we get the promotions which creates a hostile work environment. Some execs aren't very approachable.

    Advice to Management

    Get rid of the union and some of the execs need to be friendlier and more approachable.

  11. Helpful (2)

    Hilton San Diego Bayfront

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Hilton Worldwide

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It was the spot light within the Hilton company. The hotel was only opened little over one year ago. Very beautiful in design.

    Cons

    Lack of respect for its team members and lack of leadership development from the senior management.
    The lack of participation from the sernior management to the operation leading the management to make decisions that are not practical.

    Advice to Management

    none

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