Hinduja Global Solutions Reviews

Updated March 12, 2015
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3.1
144 Reviews
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Hinduja Global Solutions CEO Partha De Sarkar
Partha De Sarkar
73 Ratings

Pros
  • Friendly Working environment with well knowledge d Seniors (in 12 reviews)

  • Good people focused on providing excellent service to their customers (in 5 reviews)

Cons
  • Low salary for support and very slow career growth (in 5 reviews)

  • Low Salary compared to the compitator companies (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. I've worked here for about 6 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hinduja Global Solutions

    Pros

    good work experience. Gets you in the door

    Cons

    not good pay. High turnover

    Advice to ManagementAdvice

    Pay employees more and they will stay longer.

    Recommends
    Positive Outlook
  2. Good company but less pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hinduja Global Solutions

    Pros

    Good company. Good working experience. Good infrastructure.

    Cons

    Very less salary according to the work load. Only join if no option left. Bad management.

    Advice to ManagementAdvice

    More interaction with employees and if possible pay more to the deserving people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. Fun and Relaxing at times

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hinduja Global Solutions

    Pros

    Great people to work with and great benefits.

    Cons

    the lack of communication between supervisors

    Advice to ManagementAdvice

    I hate that you have to work somewhere else for 6 months before you can reapply.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Work is work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hinduja Global Solutions full-time (more than a year)

    Pros

    Good co workers to be around

    Cons

    many advancement are based mainly on who you know and who your friends with rather then who is most deserving

    Advice to ManagementAdvice

    many managers don't know what they are doing and alot of agents know more then team leads. this is due to these team leads being advanced before they know anything. I have had team leads ask agents questions they should know.

    Doesn't Recommend
    Neutral Outlook
  6. Good place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Peoria, IL
    Current Employee - Customer Service Representative in Peoria, IL

    I have been working at Hinduja Global Solutions

    Pros

    Always opportunities available for promotions.

    Cons

    High turnover rate. Pay is not great.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Saying the right things but not following through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hinduja Global Solutions full-time (more than a year)

    Pros

    The company is easy to work for if you aren't looking to evolve in your career. If your goal is to find a company where you can work for 30 years and retire HGS is the company. The work isn't challenging and it is fairly consistent without any pressure.

    Cons

    If you are looking to have a voice in how things are done - this is not the place for you. Even through they bill themselves as a true international team if the idea doesn't come out of India they don't listen.

    Advice to ManagementAdvice

    If you want to be the international company you talk about learn to work with the other cultures instead of acting like they don't exist.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. Short review for HGS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hinduja Global Solutions full-time (more than 3 years)

    Pros

    human resources dept team is excellent. personal growth, none. there are employees who have been in the company for more than 10 years and still in the same position. compensation and benefits are okay. other call center can still offer more than what this company can.

    Cons

    personal growth, none. leadership, ok.

    Recommends
    No opinion of CEO
  9. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAR in Peoria, IL
    Current Employee - CAR in Peoria, IL

    I have been working at Hinduja Global Solutions full-time (more than 3 years)

    Pros

    Good co workers to work with

    Cons

    low wages hard to work with

    Recommends
    Positive Outlook
    Approves of CEO
  10. Entry level jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Peoria, IL
    Former Employee - Customer Service Representative in Peoria, IL

    I worked at Hinduja Global Solutions full-time (more than 3 years)

    Pros

    Decent job to learn how to interact with people for someone just entering the workforce.

    Cons

    Company pays similarly low wages for CSRs who field complaint calls and CSRs who are required to do complex troubleshooting. Few opportunities for actual advancement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Peoria, IL
    Current Employee - Anonymous Employee in Peoria, IL

    I have been working at Hinduja Global Solutions full-time (more than 5 years)

    Pros

    Its a comfertable job. As long as you show up and do what your supposed to things go smoothly.

    Cons

    Pay is really bad. This is customer service. Starts out at 8:50 - 9:00 an hour. The amount of learning and changing rules that happen, its truly just not worht the pay. This job could be a lot better, with better pay. Make it worth it....

    Advice to ManagementAdvice

    Direct management to me, great! Even so after that. Its the bosses bosses boss. The higher ups dont seem to care about employees.

    Recommends
    Negative Outlook
    Disapproves of CEO

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