Hinduja Global Solutions Reviews

Updated July 15, 2015
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3.2
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Approve of CEO
Hinduja Global Solutions CEO Partha De Sarkar
Partha De Sarkar
86 Ratings

Pros
  • Working environment is very good, seniors are very supportive, its nice experience (in 12 reviews)

  • Good people focused on providing excellent service to their customers (in 5 reviews)

Cons
  • Low salary for support and very slow career growth (in 5 reviews)

  • compensation and benefits could be more proactive (in 3 reviews)

More Pros and Cons

176 Employee Reviews

Sort: Popular Rating Date
  1. Program Coordinator & CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Peoria, IL
    Former Employee - Customer Service Representative in Peoria, IL

    I worked at Hinduja Global Solutions full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hours are good Friendly people Locations Incentive Bonuses Paid Time Off Variety of Accounts to work for

    Cons

    Hard to move up in management positions Getting information for CSR

    Advice to Management

    More training


  2. Nice Place

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hinduja Global Solutions

    Pros

    The office space is nice and so are the people for the most part, enjoyable place all in all

    Cons

    The pay is not all that great. The things people have to deal with and how much they get paid do not match

    Advice to Management

    Up the pay for all accts and that will help the retention because the people there are working hard for less than what they deserve


  3. Good place to work, just show up to your shifts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Waterloo, IA
    Former Employee - Customer Service Representative in Waterloo, IA

    I worked at Hinduja Global Solutions full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Steady job security. Allows for free weekends on most accounts. Very low stress job

    Cons

    Pay is not great and there are days that customers may have you in tears. Not much mobility during shifts


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  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in El Paso, TX
    Current Employee - Sales Associate in El Paso, TX

    I have been working at Hinduja Global Solutions full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    work with school schedule, and helps with early schedule

    Cons

    if sales goals are not met you are terminated, they are not open past 5pm

    Advice to Management

    no advice


  6. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cedar Rapids, IA
    Former Employee - Customer Service Representative in Cedar Rapids, IA

    I worked at Hinduja Global Solutions (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This job was very challenging. It was fun and I enjoyed the work, as well as the customer interaction.

    Cons

    There wasn't anything that I disliked about this job except the starting pay.


  7. Helpful (1)

    Its a poor long term option

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Peoria, IL
    Former Employee - Customer Service Representative in Peoria, IL

    I worked at Hinduja Global Solutions full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You learn alot. Its a great place to get hired with no experience in the field.

    Cons

    Employees are super immature. Management nit picks. The work makes you miserable. Its very repetitive and exhausting. Floor support talks down to the csr's instead of helping them. Team Leaders gossip and laugh loudly throughout the day yet talk down to people who are conversating with their podmate.

    Advice to Management

    Hire more mature managers. Pay more. Floor support should be demoted if they talk down to people rather than help them. Offer more opportunities to those who have worked there long term.


  8. customers service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in El Paso, TX
    Former Employee - Customer Service in El Paso, TX

    I worked at Hinduja Global Solutions full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best flexible working hours very nice bosses happy to work there very nice staff , a very friendly environment happy happy

    Cons

    Make you work days off when it's necessary, cover someone's shift, computers system goes down about to make a sale and the system dies call customer back

    Advice to Management

    Better team work, better team work, better team work, better team work, better team work, better team work, better team work, better team work.


  9. sales support specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Specialist in Saint Louis, MO
    Current Employee - Sales Support Specialist in Saint Louis, MO

    I have been working at Hinduja Global Solutions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits with working as a contractor with Monsanto.

    Cons

    Low pay, little recognition from management

    Advice to Management

    Help employees reach personal and professional goals


  10. Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Peoria, IL
    Current Employee - Customer Service Representative in Peoria, IL

    I have been working at Hinduja Global Solutions

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    plenty of hours, pay is good overall, plus regular full time benefits such as health insurance, 401k, and holiday pay. Also 300$ recommend a friend bonus is a plus.

    Cons

    Office job, extremely repetitive, management usually ends up not doing their part, but really just depends on your team lead.

    Advice to Management

    be willing to work with your employees when emergencies come up. Frankly, that's all I have to say on the matter.


  11. insurance customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in El Paso, TX
    Former Employee - Customer Care Representative in El Paso, TX

    I worked at Hinduja Global Solutions (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    starting pay is good and as long as your good you will get your pay increase.

    Cons

    HORRIBLE TRAINING AND HORRIBLE TRAINERS EVER! systems always going down, managers (and floor support) avoid sup calls or act busy and forget about you so your stuck with angry customers that give you bad surveys.



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