HireRight

  www.hireright.com
  www.hireright.com

HireRight Reviews

Updated December 8, 2014
Updated December 8, 2014
51 Reviews
2.8
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael A. (Mike) Petrullo
30 Ratings

Review Highlights

Pros
  • Nice offices, ability to work from home, decent group of fellow employees that really want this company to work (in 7 reviews)

  • Great people at mid level management and junior team members (in 7 reviews)


Cons
  • The company was poised as the clear industry leader when its owners, providence equity partners, started draining the company of cash (in 2 reviews)

  • One week of vacation taken away and replaced by sick time (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Researcher
    Former Employee - Researcher

    I worked at HireRight

    Pros

    Great entry level job I learned a lot of things

    Cons

    people were gossipy. Training took a long time to complete. Seemed like they forgot about me

    Advice to ManagementAdvice

    they need to work on everything

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Mostly neutral and trending toward negative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Organization in Tulsa, OK
    Current Employee - Sales Organization in Tulsa, OK

    I have been working at HireRight

    Pros

    - Great learning experience
    - Good opportunity to make decent money if you are doing sales
    - Nice and helpful coworkers
    - Great dental!

    Cons

    - Small business sales management changes rapidly
    - Upper management has been almost entirely replaced in the past two years leaving a degree of uncertainty
    - Training has become miniscule
    - The commission system is structured in such a way that some accounts you close can be missed (and often are!) by the accounting team
    - customer service is largely miserable (but I guess that's most place!)

    Advice to ManagementAdvice

    Since HireRight is owned by a holding company named Altegrity, Inc. it is never easy to find out where we are headed as an entire organization. Management must communicate to the employees how the various departments work together. There is often the instance of "the right hand is oblivious to the left hand" on a day to day procedural basis. Even middle management is generally confused as to what on earth is happening.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Needs more work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Consultant in Tulsa, OK
    Current Employee - Consumer Consultant in Tulsa, OK

    I have been working at HireRight full-time (more than 10 years)

    Pros

    Once you find a department that fits you stay there!

    Cons

    Unable to get rid of employees who are not a great fit for the company/department.

    Advice to ManagementAdvice

    Listen to your employees. Some complaints about a teammate are valid and can cost you a valuable employee.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Customer Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Irvine, CA
    Current Employee - Customer Service Representative II in Irvine, CA

    I have been working at HireRight full-time (more than 8 years)

    Pros

    Decent benefits.
    Casual dress code.good hours

    Cons

    Mangers and Supervisor's that are unprofessional and don't communicate
    CSR's on the payroll that should have been fired years ago for not being productive

    Advice to ManagementAdvice

    When someone on your team sends you and email. How about answering it? It's rude. Stop being arrogant by starting every email with read me, read me. Recognize the ones in CS who work hard.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HireRight full-time (more than 3 years)

    Pros

    Local Management is good. They care about their employees. Employees are very friendly

    Cons

    Senior Leadership doesn't know what workers are doing. They need to actually work with employees to see what they actually do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    corporate minion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HireRight full-time (less than an year)

    Pros

    I have a job and got paid

    Cons

    There are no cons in this company

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Compnay, Wish I could have stayed their longer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verifications Researcher
    Former Employee - Verifications Researcher

    I worked at HireRight full-time (more than an year)

    Pros

    I really liked the job and the management. They provided a severance package during layoffs. Companies usually don't do this. That was very much appreciated.

    Cons

    Poor strategic planning. I was laid off one year after being hired. If the company knew the center was closing and they were going to lay off tons of people don't waste someones time by hiring them on.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great experience

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HireRight as a contractor (less than an year)

    Pros

    Great people, environment and values

    Cons

    Difficult competitive landscape in the industry

    Advice to ManagementAdvice

    Good job!

  10. 1 person found this helpful  

    Good, but frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HireRight full-time (more than 5 years)

    Pros

    Entrepreneurial culture, competitive compensation, most managers are flexible, some hardworking employees, innovative technology, impressive client list

    Cons

    Lack of accountability - when issues happen leadership/management/employees are not held accountable/terminated
    Benefits continue to deteriorate
    Sister business units are failing, which is dragging down the HireRight business
    Resources are limited
    Management / internal business have a lack of understanding of customer requirements, needs and focus
    Ongoing bad news delivered to customers, most of which can be avoided – technical bugs, human errors, system failures, billing issues, etc
    Employees are suffering due to lack of resources
    Low employee morale
    Lots of corner cutting. EBITA is king and if you can’t make revenue then you have to cut costs: raises, promotions, 401ks, routine maintenance on production products, etc
    Most employees are looking for another job

    Advice to ManagementAdvice

    No comment...you won't listen.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great Entry Level Opportunities, Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at HireRight full-time (more than 3 years)

    Pros

    Great entry-level opportunities for folks of all educational backgrounds. Supportive management staff. Allows you to prove yourself. Nice office environment. Solid overall work-life balance. Supportive management.

    Cons

    Many of the non-tech entry-level positions are customer service roles which might be a turnoff to those that prefer non call-center type roles.

    Recommends
    No opinion of CEO

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