I worked at Historic Restoration
Pros – This company has excellent benefits and a family culture in its dealings with employees. While revenues and the service culture within the Hotel itself were not high enough for my own employment to be a successful and enjoyable experience, I still value and respect the efforts the company is constantly making towards growth and improvement.
Cons – No downside to the company itself, just a really rough transition trying to come out of a recession, upgrade the quality of the employee work ethic, while selling a clearly worn product . Lots of resistance within the existing workforce to any change or improvement at all, and alot of hostility and resentment at even the attempt. Very difficult emotional environment to deal with. Lots of "pass the parcel" going on from the bottom up...
Advice to Senior Management – none really at this time, change is hard, very difficult, and sometimes you just get run over in the process
Yes, I would recommend this company to a friend
2011-08-30 07:50 PDT
I worked at Historic Restoration
Pros – There are frequent openings and promotional opportunities at HRI Properties, but only because there is huge employee turnover. The company is growing, so growth potential is there. They will reimburse you for certification, however the process is so ridiculously complicated, and the instance of HR "dropping the ball" so frequent--it's really not worth it. The IT department is filled with a lot of great, hardworking people. Not sure how much they are appreciated, but they do an excellent job. Employee morale across the board, however, is so low as to not even register.
Cons – Absolutely no training for new employees, it truly is a "sink or swim" environment. They attract a lot of fantastic talent with a lot of big promises--then invariably let them down in a big way. Regionals are overworked; as a matter of fact, they are required now to not only be regionals of multitudinous properties, they must also be community managers of at least one. This, of course, means everyone from the regional down suffers; employees at the property level, residents, vendors... everyone. Community managers are unappreciated and considered very much expendable. In New orleans, HRI is affectionately known in the industry as "The Meatgrinders" among other property management firms - and for good reason. The Human Resource Department and Upper Management are so ineffective, disorganized and chaotic as to be just laughable.
Advice to Senior Management – I am not sure what would exact a positive change for this corporation, as the problems are so deep, basic, and systemic that the foundations themselves are shaky. A good start, however, would be to fire the grossly fat, incompetent fool who runs the HR Department. The second step would be to stop promoting cute, vapid nincompoops to key positions in the marketing department so that our properties can get the marketing help they are begging for. Employee accomplishments should be acknowledged, at all levels, and not only if the employee is a corporate brownie, either. Employees do not embrace the "open door policy" because in reality, they all know there IS no open door policy. Retribution runs rampant here.
No, I would not recommend this company to a friend
2011-03-20 10:36 PDT
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