Hitachi ID Systems

  www.hitachi-id.com
  www.hitachi-id.com

Hitachi ID Systems Reviews

Updated August 6, 2014
Updated August 6, 2014
9 Reviews
2.6
9 Reviews
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Gideon Shoham
4 Ratings

Employee Reviews

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  1.  

    Excellent organization and a textbook model for many

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at Hitachi ID Systems full-time (more than 3 years)

    Pros

    If you pay attention (and not just sit there trying to squeezing the maximum out of the company), you will learn how to build a company from the ground up. You will learn excellence, team work, commitment and you will work with people who are brilliant and extremely successful.

    You will notice that all the infrastructure and document system is tightly aligned with business process. You will also learn that the company is ran by very professional, savvy businessmen who combine strict business acumen and values with technical ideas to produce a wonderful product.

    If you are prepared to work hard and forget about self, you will be VERY well compensated with many on-the-spot bonuses.

    Cons

    The company is tightly run with an extreme focus on business excellence, so there is little time or effort to cater to the typical Millenials "me-me-me" attitude. Prepare to work much harder than your typical fly-by-night arts studio, and don't expect much until YOU show results.

    Unless you are excellent at what you do, and have a good amount of intellect, this is not a place for you.

    The toolset is challenging, but once you learn it, you will have huge appreciation for it.

    Advice to ManagementAdvice

    - Assuming that your employees understand business and the care that goes into creating a highly productive, no BS environment is a stretch---especially when operating in Canada/North America. Take some time to learn how to cater to self-centered Millennials.

    - Consider sponsorship from other countries where people truly appreciate their jobs; I find that as a business owner myself, I am having a hard time finding Canadians who are willing to work hard.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    One of the few stable places to work on Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Tester in Montreal, QC (Canada)
    Current Employee - Software Tester in Montreal, QC (Canada)

    I have been working at Hitachi ID Systems full-time (more than an year)

    Pros

    Quite open mind environment to work, good chances to get promoted, challenging, competitive, a decent benefit plan.

    Cons

    May be I have the luck to nat have any bad experience yet...

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Fast growing company plagued by small-shop attitudes at the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hitachi ID Systems full-time

    Pros

    Coworkers are top-notch brilliant people. Some of the brightest I've ever worked with. The compensation is decent. Lots of opportunity to learn about IAM software.

    Monthly team-building lunch, paid benefits, RRSP contributions, occasional opportunity for travel, Christmas and stampede parties.

    Cons

    Stress is high in the professional services department with no end in sight. More services work is sold than we have people to deal with. Projects are shuffled and reprioritized constantly to make it look like things are getting done and nothing gets delivered on time.

    Management is poorly structured with people brand new to management now taking on a middle management role while being expected to continue pushing out project work. Staff are on edge and agree to more than they can handle, especially in Montréal office due to unclear expectations and worry about job security.

    Nobody in management seems to have any care how overloaded staff in the department are as long as they can keep selling project work. New hires are coming to the department but they will require training that nobody has time to give. This can only end poorly.

    Use of an out-of-date command line ticket system, latex for all documentation, subversion, and convoluted remote VPN make work more difficult and time-consuming than it needs to be.

    Unpaid lunch, only 6 sick days/year, anal timesheet tracking, mandatory ticketing of time in minimum 15 minute intervals.

    Advice to ManagementAdvice

    Stop with this small time business model. You can't micromanage the entire company at every level and still expect to support growth. Stop selling services we don't have the staff to support. Dial back the sales and rebuild to support future growth. The company lacks modern processes. Bring in process consultants and listen to them. Impose a methodology on the departments (agile, etc.). We aren't the first business to face these challenges and trial and error isn't effective in finding a solution. Go with fleshed out industry standards. They're standards because they work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Antiquated technology coupled with delusion of grandeur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Montreal, QC (Canada)
    Current Employee - Software Developer in Montreal, QC (Canada)

    I have been working at Hitachi ID Systems full-time (more than an year)

    Pros

    Not very challenging work. The relationship with your boss is more important than your actual work contribution. Co-workers are friendly and eager to help. There is kind of a "Brother in Arms' mentality throughout the technical staff. People understand that they need to help each other on a daily basis to be successful because management will not help them.

    Cons

    This company does not know if it is small or mid-size. For example, they have an annual review like a mid-size company but the place is run like a small company. So, at review time, there is a disconnect between the review and the direction, or lack thereof, that you have received from your supervisor. There are a number of unwritten rules that just can be learned from mouth-to-mouth. As a consequence, there is a lot of bad mouthing and slandering behind people's back from some people to get ahead of their co-workers.

    Advice to ManagementAdvice

    Make a choice. Are you a small company or a mid-size company? If your a small company, empower employees to make decisions on their own and let them work. If your a mid-size company then you need to formalize employee-management relations and start adding structure to the organization.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Something is wrong but the management does not see it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solution Architect
    Former Employee - Solution Architect

    I worked at Hitachi ID Systems full-time

    Pros

    Good Payscale.
    High profile customers.
    Great location (Old Montreal).
    Interesting domain (Identity & Access Management)

    Cons

    Lack of corporate culture.
    Training for Solution Architect position takes is way too long especially for people with experience.
    Rude environment, sometimes other employees give you harsh words.
    Not enough respect for customers, some employees were hanging up on customers.
    Call Center like environment even though it is a Technology Company.
    Process are not well defined or managed and leave employees in the blue wondering if they are doing the right thing.

    Advice to ManagementAdvice

    The whole organizational structure has to be reviewed. There are too many team leads, managers, employees especially new hire don't know who to report to. Value your customers and your employees. No product is a holy grail, markets can change direction any time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Stay far far away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect in Calgary, AB (Canada)
    Current Employee - Solutions Architect in Calgary, AB (Canada)

    I have been working at Hitachi ID Systems full-time (more than 3 years)

    Pros

    Technical talent is at a very high level. You will learn lots from you peers. Good exposure to high profile clients.

    Cons

    Typical employee retention methods are not in play here such as compensation, benefits, perks. Instead the owners of the company instill fear onto their employees. If you leave the company be prepared for some legal battles, threats, or an escort directly out of the office. The owners think this builds morale when it really is doing the opposite.

    The technology used and sold is very outdated. Their is no effort to change any of this in the near future. Be prepared to be using technology from the 80s or older. The owners are set in their ways and are not willing to change.

    Advice to ManagementAdvice

    Hire some better talent with more soft skills.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at Hitachi ID Systems full-time (more than 8 years)

    Pros

    A relatively arduous hiring process ensures that those who get hired are really quality individuals. This makes for a very rewarding work environment since you can rely on peers to be able to solve problems, provide sound feedback, get things done, etc.

    Cons

    Quite high workload and the need to multi-task to deal with it.

    Advice to ManagementAdvice

    Hire more, to address the workload.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Software Development at Hitachi ID Systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Montreal, QC (Canada)
    Current Employee - Software Developer in Montreal, QC (Canada)

    I have been working at Hitachi ID Systems full-time (more than 5 years)

    Pros

    friendly and respectful environment; sense of stability; fair compensations.

    Cons

    lack of challenges after a while, almost no investment in the company culture (montreal office), micro-management, no encouragement for developers to advance rather than controlling on what protocols should be followed so you appear working hard.

    Neutral Outlook
    No opinion of CEO
  10.  

    outdated work environment and work culture. Its like in the 80's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hitachi ID Systems full-time

    Pros

    Decent product.
    Quite technical but outdated.

    Cons

    The new hire is tested after being hired for a month.
    They impose rules on the teams to not give any information and they new hire should figure out all on their own.
    The new hire is not treated as a part of the team rather is treated like some one still in the interview process even weeks after.
    They only give test after test for the new hire to pass.
    No one sits with the new hire and takes them through anything a bit patiently.
    Very rude and lack of team values.
    No collaboration among teams. It is hugely discouraged.
    No development strategy or planning.
    political.

    Advice to ManagementAdvice

    Take a management 101 course on team building, morale building, treating people normally.
    In most teams sharing and collaborating is the rule. Only in Hitachi ID not sharing is the rule!
    They take close to a year for a minor release due to huge mismanagement and outdated values and thinking.
    I would not recommend any professional to work here and loose the values they have gained in decent companies.

    Doesn't Recommend
    No opinion of CEO

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