Hobby Lobby

  www.hobbylobby.com
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Hobby Lobby Reviews in Houston, TX

Updated April 2, 2014
Updated April 2, 2014
433 Reviews

2.5
433 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hobby Lobby CEO David Green
David Green
302 Ratings

Review Highlights

Pros
  • Disappointed to say that the only "pro" that comes to mind is that HL is closed on Sundays (in 56 reviews)

  • Hobby Lobby has increased wages for full time employees by one dollar for several years (in 32 reviews)


Cons
  • Built and opened a new store with over 60 people with the expectation of being hired full-time (in 42 reviews)

  • When I was there, being part-time wasn't an issue, which has since changed (in 20 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Houston, TX
    Current Employee - Assistant Manager in Houston, TX

    Pros

    Large volume stores have good people and busy.

    Cons

    Unsure how corporate folks can number crunch and yet not show how stores can do all they push us to do in a limited amount of time and with limited payroll.

    Advice to ManagementAdvice

    If there could be more specific transition tools for those who transfer to different stores so we won't feel so a shock to the differences. Though Hobby Lobby's policies are the same everywhere, it is not practice all the same.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Well intentioned owner out of touch with modern technology and business methods.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Houston, TX
    Former Employee - Manager in Houston, TX

    Pros

    Closed Sunday. That doesn't mean you don't work Sundays, just that there are no customers that day. Great pay for hourly staff and yearly blanket hourly raise.

    Cons

    Consistently understaffed management corps causes extreme long hours. Deeply entrenched processes and procedures date from 1960s and 1970s.Unreasonable expectations from RGM and DM. RGM consistently sarcastic and condescending. No process for evaluation of hourly associates. Protects the incompetent and punishes the best associates.

    Advice to ManagementAdvice

    Green family needs to be more aware of store level culture. It is not what they think. Associates do not share their concerns for fear of repercussions. Bring in outside consulting for blind surveys or you will never know what you are missing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Good company, bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Houston, TX
    Former Employee - Manager in Houston, TX

    Pros

    Values and culture, merchandise, hourly pay, great ownership

    Cons

    Because of payroll, Mgmt ends up doing free labor. Long hours and low pay. Company boast of family time, I didn't have any. Hourly employees get 1.00 raises every yr. Management held to nothing. Mgmt salary counts on stores payroll, should be exempt, that is a non-controllable.

    Advice to ManagementAdvice

    Do some undercover work and see what really goes on in stores

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Frustrating, too many hours, under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co Manager  in  Houston, TX
    Former Employee - Co Manager in Houston, TX

    Pros

    Company culture, donates to good causes, good customers

    Cons

    Management under paid and too many hours. Dinosaur age for operations.

    Advice to ManagementAdvice

    All hands on and no payroll for staffing

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Confused management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Head Retail  in  Houston, TX
    Former Employee - Department Head Retail in Houston, TX

    Pros

    Don't have to work on Sunday, unless it is around Christmas (ironic).

    Cons

    The management did not communicate well to anyone. Very little training which makes things very difficult especially if you have to run all over the store to get an answer. My job was to stock, take inventory and order...over and over it was extremely monotonous. I did not work full time so it was impossible to get all of the work finished. Sporadic hours.

    Advice to ManagementAdvice

    Organize your team. Write down the expectations and duties of each employee/department. If you don't have time to train your employees (which is unnaceptable) in person at least have a manual for them to follow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Terrible

    • Comp & Benefits
    Former Employee - Stockman  in  Houston, TX
    Former Employee - Stockman in Houston, TX

    Pros

    If you can actually get full time status it would be the pay.

    Cons

    Part time is usually less than 18 hours at around 9.00/hr
    Management has no idea what they are doing 95% of the time
    Holiday hours can be overwhelming(having to work 9 am to 3 am and to open the store at 7 am the next day is horrible!)
    Busy work busy work busy work
    Truck days are pretty much a 6 am to when it gets done affair. This means you will never have any time to do anything on those truck days as the trucks usually take from 6 am to 10 pm to finish.

    Advice to ManagementAdvice

    Get real

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier  in  Stafford, TX
    Current Employee - Cashier in Stafford, TX

    Pros

    The people are friendly all-around, the discount is great, and they have great hours (close at 8pm, closed Sundays).

    Cons

    No scanners, so everything must have a price (if not you must go find it's price) and you have to type everything in. You also must remember all the sales, if you forget and find something is on sale at the end of the sale, you must start over.

    No opinion of CEO
  9. 5 people found this helpful  

    So, this is what it feels like to be a piece of garbage. Avoid at all costs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier  in  Richmond, TX
    Former Employee - Cashier in Richmond, TX

    Pros

    - Very nice and patient customers.
    - A few nice co-workers
    - Employee discount
    That's pretty much it.

    Cons

    - Passive aggressive behavior from customer service manager (eg. taking over the register intermittently, sarcastic remarks to questions, not speaking up when replying to a question even when asked multiple times, being extremely slow to assist with change & refunds, favoritism to certain cashiers etc.)
    - Two faced, hypocritical, impatient managers.
    - Most other cashiers have a bad attitude towards certain co-workers.
    - Training DVD's skip and jump past important things.
    - Dirty break room. Fridge is full of old food and bags. Barely anywhere to put your lunch.
    - Dirty bathrooms. No idea if anyone even cleaned them regularly.
    - Other cashiers do not stay long enough for a code 15 (opening another register for a long line of customers). They disappear alot when you need them.
    - No pre-opening procedure whatsoever. Unless you constantly hit the door for 5 minutes with a hard object that makes a loud sound, nobody will come let you in before 9:00.
    - Sudden change to no food or drink at the register for any reason without notification.
    - Slow or sometimes no manager response to pages.
    - Confusing and unclear price check procedures.
    - Poor team morale.
    - Overall just a miserable and degrading place to work.

    Advice to ManagementAdvice

    - Stop bullying, threatening and humiliating your employees into working harder. eg. berating them in a childish way in front of customers, calling them into the office while another employee is present to reprimand them in an intimidating and degrading way, turning customers away from a register to publicly reprimand the employee at said register a minor issue. It really only results in more mistakes and employees leaving.
    - Stop treating your perfectly capable adult employees like they are a bad child in school. Respect your employees. They're human beings, not pond scum.
    - Have some patience with inexperienced employees. They won't stay long if you huff and sigh at them when they have a question.
    - Get a scanner. It would be faster with less mistakes. It would also keep the counter from being cluttered with random messy papers the cashier has to refer to.
    - Clean your bathrooms and break room.
    - Make clear notifications of sale changes to things that won't be shown on the ad. Or just get a proper register so we won't have to memorize these things.
    - Explain to new employees the closing/zoning in procedures instead of being annoyed when they don't know them.
    - Reprimand your cashiers for socializing outside of their cashier booths when they are supposed to be at the register. Customers get very confused and it's an unprofessional way to behave.
    - The bare minimum attitude (meaning motivating your workers with only doing as much as they need to keep from being reprimanded) results in a poor workplace based on fear which is never somewhere anyone will want to be.

    I do not approve of the way the CEO David Green is leading hobby lobby.

    In the case that David Green is not in contact with these stores and is unaware of the treatment of employees, he is failing. Adversely, if he is aware of these issues in the stores and does nothing to correct them, he is also failing. I saw nothing of his supposed christian morals while I worked here.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Hobby Lobby is a good college job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier  in  Pasadena, TX
    Current Employee - Cashier in Pasadena, TX

    Pros

    Great environment, the employees and customers are very nice for the most part. Managers are understanding when time off is needed, and with school schedules/ events. The employee discount is nice too.

    Cons

    Depending on the store at which you're at, the level of efficiency and competence of the employees can be questionable. Some full timers do less work than the part timers getting paid less. Every now and then you get that customer that ruins your week with extreme demands and bad attitude, but they are rare.

    Advice to ManagementAdvice

    Listen to your employees, even the peons at the bottom of the chain, and don't dismiss their comments. Don't keep an employee just because they've been there for so long, but because of their work ethic and abilities.

    Recommends
    Approves of CEO
  11. 2 people found this helpful  

    Okay College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Framer  in  Humble, TX
    Former Employee - Framer in Humble, TX

    Pros

    As a framer I got to goof around a lot while working with the other framers.

    Cons

    They don't really pay you fairly here or care too much about their employees. If you never ask for a raise you will never get one. Also the company refuses to implement any form of technology. What could simply be done to file records for customers on a computer has to be written in three different books.

    Advice to ManagementAdvice

    Compensate employees fairly across the board.

    Doesn't Recommend
    Disapproves of CEO

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