Hobby Lobby

  www.hobbylobby.com
  www.hobbylobby.com

Hobby Lobby Reviews

Updated December 19, 2014
Updated December 19, 2014
453 Reviews
2.9
453 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hobby Lobby CEO David Green
David Green
308 Ratings

Review Highlights

Pros
  • The fact that the store closes at 8PM nightly and is closed on Sundays is a big deal (in 70 reviews)

  • Hobby Lobby has increased wages for full time employees by one dollar for several years (in 39 reviews)


Cons
  • They KEEP you from being full time so they don't have to give you benefits (in 51 reviews)

  • As a part-time worker you have very little say in when or how much you want to work (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Hobby Lobby

    Pros

    Great pay, benefits, Sundays off.

    Cons

    No scanners so you have to enter items manually.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    "Manager" just a title.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Co Manager in Scranton, PA
    Former Employee - Store Co Manager in Scranton, PA

    I worked at Hobby Lobby

    Pros

    Not much, Store is closed on Sunday. That's about it.

    Cons

    If you are a retail manager who takes pride in your leadership skills than this is not the company you want to work for. Managers, Co Managers are just glorified stock persons. It is solely grunt labor from 8:00 until close. Daily workload is shifting seasonal gondolas, moving aisles almost daily, with no people or management skills needed. Truck day is a grueling physical disaster. As a manager first you unload a full trailer, by hand with nothing more than a hand truck. Then it's a 10 hour shift of unpacking and de-trashing freight. The rest of the week is spent putting out the freight and moving and condensing aisles. Then, you are asked to leave your family for up to 3 weeks and travel to a distant store that is broken, or work 21 days straight of 12 hour days to prepare for a corporate visit or a new store opening. Ridiculous. A very backwards company, no POS or inventory control system which leads to a very disorganized retail operation. Leaving this company was the best thing that happened to me. I now work for a retailer who values professionalism and I am thriving in my position. I do want to add that I had the misfortune to work with two other co managers that were the most unprofessional and negative people I have ever worked for in my long retail career, and the DM just looks the other way. I urge you not to join this company no matter what they offer you. You will be miserable.

    Advice to ManagementAdvice

    Focus on what's important and realize the value in talent. It's not all about just maintaining a good looking store.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Extremely disappointing to work for as they don't follow thru on their offers or their word.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Petoskey, MI
    Former Employee - Anonymous Employee in Petoskey, MI

    I worked at Hobby Lobby full-time (more than an year)

    Pros

    Tries to work with personal schedules, good beginning wages offers, training in several areas, has a nice employee discount and is closed on Sunday.

    Cons

    Doesn't pay for birth control for women but pays for Viagra for men. Misleads employees about future positions and brings in workers from other stores. doesn't help the local economy by doing this.

    Advice to ManagementAdvice

    stay true to your word.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Hobby Lobby full-time (more than 8 years)

    Pros

    No sundays to work. Every other weekend off, unheard of in retail. With the exception of peak season.

    Cons

    None, great to work. Wish I was still there.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 8 people found this helpful  

    Great place to shop and to work; The pay is on par for what they expect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head in Lakeland, FL
    Current Employee - Department Head in Lakeland, FL

    I have been working at Hobby Lobby full-time (more than 3 years)

    Pros

    First thing, if you want to know a lot about the history/plan of The Hobby Lobby, the book by Mr. Green is very informative and also transparent, which all Christians are called to be. The company has a very rigid structure and VERY demanding work ethic, but make no mistake, that's what WORK is. They perform mass hires at a store opening, and experience matters. But an opening is very tough work, and if you show up to work you will be rewarded. A majority of people start at part time, then are rewarded full time based on effort. There is a reason for this, because they weed out all the people looking for a free ride, and if you are one of them, you won't be there long. The pay is amazing for part time retail, it is now up to 10.00 hr, and full time starts at 15.00 hr. No one else pays that, due to the company having a very smart and efficient retail process that I have never seen before, so they believe in putting it back into their employees. The benefits are as good as anywhere else, and there is personal time and vacation time to be made.

    Cons

    Sadly, part timers are at the mercy of schedule, used wherever management sees fit, but if you can stand it and have an open availability you will be rewarded. The only other negative to part time is no accrued vacation time OR sick time, and they do not offer benefits of any kind to part timers. They are very much a seasonal store and the merchandise rotates very quickly, some items never to be seen again. The problem is it can be very difficult to learn what items go where.
      As far as full timers go, in the months of September-December, you will be extremely busy and will work long hours due to the tremendous sales that happen. Christmas trees get shipped in around July! Most of the management teams will expect you to work longer without much notice, and as far as the term of work/family life goes, you wont have as much family time during the Christmas season as you would like. They very much expect the best from you and to be very committed. It can be very difficult to move up in the company if you are not willing to relocate, as the turnover rate is high and stores are always opening.

    Advice to ManagementAdvice

    Any company is only as good as it's employees. While a majority of people you will find are honest and have integrity, there is in every company a few people that will have their own interests in mind and strive for that instead of the good of the group. I have seen managers come and go in the 3 years with the company AND store. I have heard that one RVP or higher employee say "Managers should be treating employees as if they were their personal congregation" Great words from someone with the right mind frame, sadly not all managers will do this. My advice to managers, is that YOU are just as responsible to your employees as we are to you, the golden rule applies. In the end, you will get out of your employees what you are willing to put into them.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 6 people found this helpful  

    Good pay for the work, zero flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Head/Cashier
    Former Employee - Department Head/Cashier

    I worked at Hobby Lobby part-time (less than an year)

    Pros

    If you're going to work a retail job, this is the place to do it. Starting pay is $10, which is more than fair. It's also a pretty pleasant atmosphere overall and the other employees were great to work with.

    Cons

    As a part-time worker you have very little say in when or how much you want to work. I was told a million times not to go over my scheduled 25 hours a week, yet I constantly ended up working more like 35-40. So essentially they were working me to the brink of being a full-time employee MINUS any benefits that FT employees get. I took the job for the pay and presumed flexibility, but I often would be stuck there til 9 or 10 on a Friday, having gone WAY over my hours already, and they would try to guilt me into staying even later.

    Also, the POS is INFURIATING. For such a popular and successful store, you'd think they could update their cash registers and have a barcode system. But nope, you have to manually key in every single teeny tiny item. And if it's not price marked, forget about it. Just make something up, because it'll take 10 minutes to get someone to do a price check for you. All the while the lines are backing up and other customers are getting frustrated.

    The return process is also a complete nightmare. I've never heard of a store that requires a manager's approval to do a return or exchange for every single item, even something that costs less than $1. This also results in extremely frustrated customers.

    Advice to ManagementAdvice

    Push for updated POS and have some respect for your employees' time. Not everyone's lives revolve around Hobby Lobby.

    Doesn't Recommend
    No opinion of CEO
  8. 3 people found this helpful  

    Working for Hobby Lobby full time for over eight years and love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head in Atlanta, GA
    Current Employee - Department Head in Atlanta, GA

    I have been working at Hobby Lobby full-time (more than 8 years)

    Pros

    Great people to work for and wonderful co-workers to work with. Being closed on Sunday is nice. Hobby Lobby attracts a lot of nice customers who have made my job very rewarding. Several managers have come and gone, but the two we have at our store now are amazing.

    Cons

    Customers complain about our cashiers not being able to scan items. I feel we need to upgrade and use scanners to make things easier for all of us. District managers seem to micro-manage a little too much. Some of our policies are a little behind the times.

    Advice to ManagementAdvice

    Upper management should be more willing to talk with the employees about what is going on, not just the managers. Sometimes the employees have good ideas and comments that never get heard.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Avondale, AZ
    Former Employee - Customer Service Representative in Avondale, AZ

    I worked at Hobby Lobby full-time (more than an year)

    Pros

    Hobby Lobby is a great company to work for. You rarely ever have to work on a Sunday (store closed on Sundays and only have to work if there's a big project or inventory purposes) because the CEO of the company wants to give his employees the day off to spend it with family. They have been giving raises every year ($1 raise) for the last couple of years.

    Cons

    When I was working there, there was a lot of favoritism with the manager and certain employees which usually meant that the managers favorites, for the most part, did very little work and the rest of us had to pick up the slack.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Department Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Columbia, SC
    Current Employee - Department Manager in Columbia, SC

    I have been working at Hobby Lobby full-time (more than 3 years)

    Pros

    Easy paced job compared to other company's, focuses more on the detail and looks of things rather than just throwing huge trucks on the shelves. Very organized in how store is set up and always are given detailed instructions on how things should look, which attracts people to Hobby Lobby. Good pay and benefits that allow employees to stay with the company for longer periods, which promotes experience and fluidity.

    Cons

    Cashiers are required to key in every single product manually. ex: price of item, department it goes in button, sale of item (anywhere between 25 and 90%) button. In my experience this causes a lot of room for human error. Especially since most of the cashiers are new, human error applies a lot. If the cashiers had a scan system then this would eliminate human error and the computer could make the right decision. The current system does let the employees get to know the product better but at what cost?

    Advice to ManagementAdvice

    All my experience with my managment has been top notch. From the co-manager all the way to the ditrict manager. They are extremlly professional and i look up to all of them with respect. I hope one day I could be as gifted as them. All my advise is to keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Hobby Lobby part-time (more than an year)

    Pros

    off on Sunday, Christian Company

    Cons

    Not very many full time positions

    Advice to ManagementAdvice

    Give full time to deserving employees

    Recommends
    Neutral Outlook
    Approves of CEO

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