Hogg Robinson Group Reviews

Updated July 28, 2015
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Hogg Robinson Group Chief Executive David Radcliffe
David Radcliffe
9 Ratings

26 Employee Reviews

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  1. Helpful (1)

    Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Travel Consultant in Charlotte, NC
    Current Employee - Senior Travel Consultant in Charlotte, NC

    I have been working at Hogg Robinson Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company good benefits I like working with fellow team members rewarding always feel good about coming to work everyday

    Cons

    One of the top travel companies in country, well managed and growing so no Cons to speak of so far and would recommend it to anyone

    Advice to Management

    Stay on top of new technology and travel tools watch competition and never lose accounts


  2. Helpful (2)

    Stay away from the Charlotte office!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Charlotte, NC
    Former Employee - Operations Supervisor in Charlotte, NC

    I worked at Hogg Robinson Group full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great salary for industry, nice office, frequent visits from Canadian management

    Cons

    Nepotism!! Management hires friends and family, where favorites are rampant. Regular scuffles with coworkers that date each other as well as management in domestic partnerships together. It is a pressure cooker environment that does not justify the higher salary.

    Advice to Management

    It all starts at the top. The only way to eradicate the horrible environment is to totally clean house and start over. The Charlotte office is a domino effect that will never stop until headquarters is involved. It's way past any repair.


  3. Helpful (2)

    Get out of the customer service industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in New York, NY
    Former Employee - Financial Analyst in New York, NY

    I worked at Hogg Robinson Group full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Best benefits in the travel industry

    Cons

    I have never seen a company run as inept as this one. There is poor communication between upper management and no support. Their back office software is cumbersome and increases the workload. If they had a better system, they could get rid of half their departments which run reports just to support the software! They also run this company too lean because they're more concerned about extra $$ to the bottom line & to the stock holders instead of customer service. Their attitude is the customer needs to adjust to how this company operates instead of the company doing what they can to make the customer happy. I can't believe they're still in business with the way they treat their clients!

    Advice to Management

    You need to start listening to the client and have some sort of urgency when it comes to providing service to them.


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  5. Helpful (1)

    Run WAY too lean.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in New York, NY
    Current Employee - Business Manager in New York, NY

    I have been working at Hogg Robinson Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Some of the best benefits I have ever had.

    Cons

    Management need to stop managing the company to the stock price and manage based on the needs of the clients. They are running way to lean. There are just not enough people to do their jobs correctly. Everyone is completely overwhelmed. The emphasis is build revenue, but they are not building the infrastructure to support the increase in revenue.

    Advice to Management

    Manage the needs of the clients and the stock pricess will follow.


  6. Helpful (1)

    Get out of the travel industry - now

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in New York, NY
    Current Employee - Travel Consultant in New York, NY

    I have been working at Hogg Robinson Group

    Pros

    Used to be travel benefits but those have practically dried up

    Cons

    Glass ceiling. Mgmt makes little more but with tons more work so not worth pursuing.

    Advice to Management

    treat all employees equal. special perks for "special" people is BS


  7. Over Worked Workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hogg Robinson Group

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None that I can See

    Cons

    Too much work load on the people its just number crunch game to them, employees are often stressed out, the IT and computers are real bad, the travel agents have too much lass to do and not enough time to do other admin work


  8. Amazing company to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hogg Robinson Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing people to work with Very friendly executive team and very approachable Great Culture

    Cons

    No employee privileges and can see the company working towards it after listening to the employees but would like to see something that is good.

    Advice to Management

    Introduce employee privileges which will make people stay longer. When internally promoted offer something close to market value to make people feel valued.


  9. Ongoing Internal Management Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Sydney (Australia)
    Former Employee - Anonymous Employee in North Sydney (Australia)

    I worked at Hogg Robinson Group

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great co workers with a diverse group mentality. Fantastic team spirit and the desire to service business accounts as well as improve on travel technology in the region.

    Cons

    The Upper Management issues were ongoing in that staff were continuously removed in attempts to compensate for lost accounts. There was no vision for future growth instead a reactive stance to revenue.


  10. Great colleagues but depends on departments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hogg Robinson Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly and outgoing but much depends on the manager of the department, some are great while others no-go areas and do their own thing.

    Cons

    Senior management want to appear to hear others views but if they don't they get deaf, bullying, vindictive and then often seek retribution. Avoiding senior management will help your survival in this organisation.

    Advice to Management

    The Board think people are lining up to join this company but many are lining up to get out of it. Fostering a 'Yes', culture, 'my way or the highway', is not going to help the company in the long run


  11. TRAVEL. ...corporate travel, worldwide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hogg Robinson Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Travel..........................some free lunches maybe and donuts

    Cons

    Low pay industry. .......not much opportunities



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