Holiday Retirement

www.holidaytouch.com
Employer Engaged

Holiday Retirement Reviews

Updated February 23, 2015
Updated February 23, 2015
450 Reviews
1.9
450 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
165 Ratings

Review Highlights

Pros
  • I love the community and what it offers our residents and love working with seniors (in 34 reviews)

  • It's great to be able to in some small way make a difference in the lives of people in their later years (in 17 reviews)


Cons
  • There is no respect for the upper management or trainers of the company (in 57 reviews)

  • Before I took the job I was encourage to talk to present community managers (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Sales, Sales and more Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Saint Louis, MO
    Current Employee - Community Manager in Saint Louis, MO

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    Working and living with the residents is rewarding. Being part of a big family has rewards that you cannot put a $ sign. Working at the community level is not just a "job" but a calling. Many new co-mangers leave because they find that it is much more than and 8 - 5 position.

    Cons

    Sales is the number one aspect to the job. It is all consuming and everything else is secondary. Taking care of the residents can happen only if you complete all of the sales aspect. They say take care of the residents, but finding the real time is a different matter. If we could spend time with the residents, we would have more residents referrals. It is hard to spend time with the residents when most of your time is consumed by sales.

    Advice to ManagementAdvice

    Staff sufficiently so manager do not have to spend so much time on sales. Stop making flavor of the week changes. Every week is a new gimmick for new sales. The company wants quality events as tour hooks, but the funds are not in the budget to achieve this.

    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Love the people but long hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Flint, MI
    Current Employee - Community Manager in Flint, MI

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    The Residents are the reason for being a great part of a wonderful team. Great Staff at Genesee Gardens that work as a cohesive team.

    Cons

    Work 12 hrs a day, minimum most days are longer and then you get to answer ecalls at night and be on call for 4nights a week.

    Advice to ManagementAdvice

    Less hours...

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Long hours that can be really rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager in Grants Pass, OR
    Former Employee - Co-Manager in Grants Pass, OR

    I worked at Holiday Retirement full-time (more than a year)

    Pros

    The seniors we helped also became some of our best friends. You meet people who you will never forget. I met a few World War II Veterans who were real hero's. You also learn about yourself in that if you're not kind hearted the seniors know it. Even though it was hard I wouldn't trade this experience for anything.

    Cons

    Extremely long hours on your working days. Extremely sales oriented. Me and my wife were frequently exhausted. Also some managers are extremely competitive about wanting to control everything in their community.

    Advice to ManagementAdvice

    Hire more managers and workers so that your staff isn't so overworked all the time.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Holiday Retirement Response

    Feb 24, 2015Human Resources Manager

    Thank you for your service. We at Holiday Retirement appreciate your dedication and willingness to go the extra step to care for our residents. As a company we are evolving in our leadership ... More

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  5. 2 people found this helpful  

    Maintenance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    40 hr work week usually

    Cons

    Unrealistic expectations and timelines for an amount of work that could not possibly get done.

    Advice to ManagementAdvice

    treat employees as human beings, not as a disposable commodity.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Peparing meals for 100 residents.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef in Chesterfield, MO
    Current Employee - Chef in Chesterfield, MO

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    Pay, fun staff, friendships with residents

    Cons

    Very picky eaters, corporate steps in too much with by-the-book-rules (each home is different, with different people, who like different things than every other home, and they ignore that).

    Recommends
    Positive Outlook

    Holiday Retirement Response

    Feb 9, 2015Human Resources Representative

    It sounds like you are enjoying your role with Holiday and we’re certainly glad you’ve taken time to share that. With over 34,000 residents we understand the diverse needs of the residents we serve ... More

  7.  

    Seniors and Veterans Ripoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Community Manager in Montgomery, AL
    Former Contractor - Community Manager in Montgomery, AL

    I worked at Holiday Retirement as a contractor (less than a year)

    Pros

    Nothing was positive It should have been a positive working with seniors but felt guilty being part of a a company that was ripping them off.

    Cons

    You feel guilty being part of a company ripping off seniors and veterans. Management DO NOT know how to lead or motivate employees.

    Advice to ManagementAdvice

    Your day will come for the way you treat seniors, veterans and employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Holiday Retirement Response

    Feb 24, 2015Human Resources Manager

    The residents and their care are the most important aspect of this company. I can only hope that you brought your concern forward to leadership to address and fix. Holiday Retirement is honored to ... More

  8. 2 people found this helpful  

    Community Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement full-time (more than 3 years)

    Pros

    Taking Care of the residents

    Cons

    Company had little concern for the residents

    Advice to ManagementAdvice

    Work in the community and you will learn what needs to be changed

    Doesn't Recommend
    Positive Outlook

    Holiday Retirement Response

    Feb 2, 2015Human Resources Representative

    Holiday strives to enrich the lives of each of our residents with the upmost security, comfort, and value. We depend on associates like you to deliver that promise, and if you feel like our ... More

  9. 3 people found this helpful  

    Save yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement

    Pros

    Residents are mostly wonderful. Great stories

    Cons

    Micromanage ment. Regional dife tlrs

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Work your tail off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Tacoma, WA
    Former Employee - Community Manager in Tacoma, WA

    I worked at Holiday Retirement full-time (more than 3 years)

    Pros

    Residents are great! You can't help but fall in love with some of them.

    Cons

    Company claims to care about the residents but they only care about filling the building. Rents are rediculous! For people on a fixed income they give them annual raises of 7%. ! Little support from regional managers, they aren't knowledgable! You typically work 60 hour weeks for little pay and very little acknowledgement.

    Advice to ManagementAdvice

    Talk to the community managers. They can really benefit from speaking with managers and sales reps.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Unreasonable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Portland, OR
    Current Employee - Project Manager in Portland, OR

    I have been working at Holiday Retirement

    Pros

    The people at Holiday are great, some long term employees can't let go of the past, facilities are nice.

    Cons

    C-Level expectations are unreasonable, and don't understand work life balance.

    Advice to ManagementAdvice

    Adjust Work/Life balance, and build from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Holiday Retirement Response

    Feb 2, 2015Human Resources Representative

    Holiday Retirement has an incredible team of executive leadership who bring experience from some of world's leading brands. 2014 brought about some incredible cultural changes for the organization ... More

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