Holiday Retirement

www.holidaytouch.com

Holiday Retirement Reviews

Updated January 30, 2015
Updated January 30, 2015
439 Reviews
1.9
439 Reviews
Rating Trends

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Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
161 Ratings

Review Highlights

Pros
  • I love the community and what it offers our residents and love working with seniors (in 34 reviews)

  • It's great to be able to in some small way make a difference in the lives of people in their later years (in 17 reviews)


Cons
  • There is no respect for the upper management or trainers of the company (in 57 reviews)

  • Before I took the job I was encourage to talk to present community managers (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Community Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement full-time (more than 3 years)

    Pros

    Taking Care of the residents

    Cons

    Company had little concern for the residents

    Advice to ManagementAdvice

    Work in the community and you will learn what needs to be changed

    Doesn't Recommend
    Positive Outlook
  2. 1 person found this helpful  

    Unreasonable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Portland, OR
    Current Employee - Project Manager in Portland, OR

    I have been working at Holiday Retirement

    Pros

    The people at Holiday are great, some long term employees can't let go of the past, facilities are nice.

    Cons

    C-Level expectations are unreasonable, and don't understand work life balance.

    Advice to ManagementAdvice

    Adjust Work/Life balance, and build from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Invest in Operations Managers--Not Sales HIGH TURN OVER MEANS POOR UNHEALTHY MANAGERS AND COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Holiday Retirement

    Pros

    Live on site-all inclusive costs. Residents are awesome-worth healthy staff. Benefits after 90 days.

    Cons

    Pay is low. Not enough budget for staff. We live a life for holiday, hard to balance a life. I've been working almost year, and just getting a balance.

    Advice to ManagementAdvice

    Invest in hiring quality operations regional mangers....it's simple, Quality will build quantity. THe regionals you have now are lazy, unmotivated, and extremely negative. I've heard in conferences slap negative talk about managers-so arrogant. Get rid of regionals who cut down and laugh at residents, managers and push sales. Any smart healthy company should know you need operations first and sales to follow. Wow--please get rid of the pushy cars sales program-negative outcome. Residents and staff can recognize burnt- stressed out managers. Expand on staff budget-hire enough so staff doesn't get burnt out.

    Positive Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    I made it 5 years with Holiday Retirement as a community manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Houston, TX
    Former Employee - Community Manager in Houston, TX

    I worked at Holiday Retirement full-time (more than 5 years)

    Pros

    I would never regret working for Holiday. I had best time of my life being apart of such a big family. the residences were the best. We had a great staff,chef and Activity director. I felt blessed to be apart of their life, it was very rewarding for me to have had that time with the residences...

    Cons

    This is a different story with Holiday Headquarters there is good and bad... Our Regional Director understand from a manager level because he was once a manager... The long hours, working months without help, because co-managers are hard to keep... . Co-managers don't stay that long, especially when they have to fill-in as a maid, server and dishwasher...it was part of the job... the cuts in budget, cutting back on entertainment for residences.I believe before someone from HQ calls about this and that get it done, should come work in a community. Without help... I bet they would only last 3 maybe 5 Days...we worked 5 months without co"s without a thank- you....

    Advice to ManagementAdvice

    I think they should work on a new system for the managers and co"s.to never work over 60 hours a week or if they do pay them for it... I bet HQ's gets paid for overtime.

    Doesn't Recommend
    Neutral Outlook
  6.  

    good for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement

    Pros

    residents and the other assiciates

    Cons

    unrealistic expectations , constantly pushing the sales

    Advice to ManagementAdvice

    check out the RD's that have been with the company for a few years / bad gulture

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Experience was all positive until the company was bought out by venture capitalists in NYC.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Cincinnati, OH
    Former Employee - Assistant Manager in Cincinnati, OH

    I worked at Holiday Retirement full-time (more than 10 years)

    Pros

    Working with the residents was the highlight. Fellow co-workers were fine as well. Facilities were great and quite
    well maintained.

    Cons

    Corporate office and owners in NYC were guilty of making "knee jerk reactions" to situations and required rapid
    changes that only made managing harder, and creating much dissatisfaction among residents and line managers.
    Too much reliance was placed upon telephonic marketing to fill apartments, when assuring happy residents would
    have been more effective in bring in new residents. The company really had no interest in keeping good employee relations. They were only interested in the bottom line figures.

    Advice to ManagementAdvice

    Take better care of residents and employees. Take a more friendly approach to management of the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Unlike any company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager in Seattle, WA
    Former Employee - Co-Manager in Seattle, WA

    I worked at Holiday Retirement

    Pros

    Your best reward is the seniors you get to know and love.

    Cons

    The constant interruptions that hinder you from completing your daily office task.

    Advice to ManagementAdvice

    Don't take your managers and co-managers for granted. They work hard to be everything to everyone. From stepping in as maintenance to housekeeping, and let's not forget during meal times. Coffee pours can really be a challenge as well.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    not a place I'd like to work at for the rest of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Kitchen Helper in Puyallup, WA
    Former Employee - Kitchen Helper in Puyallup, WA

    I worked at Holiday Retirement

    Pros

    Loved working with the residents. Good coworkers. Was always busy so the day went by really fast. Learned a lot of problem solving skills here.

    Cons

    Corporate office was always changing things, such as what position was responsible for what jobs. Community Management changed often; high turn over. The job was extremely stressful at times, there were tasks that had to be completed daily and if you got behind you were behind all day.

    Advice to ManagementAdvice

    Don't be so intimidating when you visit communities. Follow opinions of long standing employees, they know what works best for the residents/coworkers in their specific community.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    I loved the residents, the politics of the job left plenty to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Life Enrichment Coordinator in Pinellas Park, FL
    Former Employee - Life Enrichment Coordinator in Pinellas Park, FL

    I worked at Holiday Retirement

    Pros

    Calendar creation was simplified giving more time for resident interactions

    Cons

    The company had little experience in Assisted Living or Memory Care but felt as if they did. No flexibility

    Advice to ManagementAdvice

    More ears... Less mouth

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    It was an okay time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chelmsford, MA
    Current Employee - Server in Chelmsford, MA

    I have been working at Holiday Retirement

    Pros

    The job is simple and the people are nice.

    Cons

    The pay isnt that great

    Recommends
    Negative Outlook
    No opinion of CEO

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