Holiday Retirement

  www.holidaytouch.com
  www.holidaytouch.com
Work in HR? Unlock Free Profile

Holiday Retirement Reviews

Updated September 19, 2014
Updated September 19, 2014
384 Reviews
1.9
384 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
126 Ratings

Review Highlights

Pros
  • I love the community and what it offers our residents and love working with seniors (in 30 reviews)

  • It's great to be able to in some small way make a difference in the lives of people in their later years (in 17 reviews)


Cons
  • Read this upper management do something about your power hungry regionals (in 50 reviews)

  • You work long hours and tired by the time your day off hits (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I got to work with Some very Interesting Residents well I grow fund of. I learn A Lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement

    Pros

    well it was very Refreshing for me and the staff they all were Team players. I learn and apply myself with active Listening Techniques applying confidentiality. also applying counseling Techniques. I didn't get to Exercise the time-off policies but I was up for A promotion.

    Cons

    well very hard work but I like hard work. It gave Me A chance to grow To Expand My Techniques. I learn A Lot when I was Trained. and Also Bought A Lot To The Table.

    Advice to ManagementAdvice

    my advice is keep eyes and ears open. listen Pay Attention keep your Nose Clean. if you have A problem with Management Talk to Management yourself. might get Better Results.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Holiday retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager  in  Lansing, MI
    Current Employee - Community Manager in Lansing, MI

    I have been working at Holiday Retirement full-time for more than 5 years

    Pros

    Loved the senoirs and staff.

    Cons

    Long hours. Little time off. Pressure.

    Advice to ManagementAdvice

    Praise employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Serving residents is wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time for more than 5 years

    Pros

    Training, residents, Events, service, versatility

    Cons

    pressure, life work balance, hours, personal growth

    Advice to ManagementAdvice

    more accomitating

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 5 people found this helpful  

    Upper Management Cold As Ice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time for less than a year

    Pros

    Residents are WONDERFUL!! :). I enjoy making an impact with residents. THe concept; housekeeping, meals and transportation is excellent concept; Building relationship with the residents is the best!

    Cons

    Upper management is carsy sales people, fake, phoney and immature. Upper Management is micromanagement; rather then guide and believe in who they hire, they constant be-little the managers, staff and residents. They beef up and wow a tourist, though when they get the sale and bring the resident in, they could care less for them. As community Manger, I try to do best for residents, but constant pestering about calls, conferences and emails it can be difficult; Upper management and ALL training is based on 95% Sales and 5 % Operations. Way backwards of a professional company. They got it all backwards--if no change soon-the company will fail.

    Advice to ManagementAdvice

    There is potential if you start to care about who you hire. Focus more time on operations-believe, encourage the people you hire. Staff is number one key to successful business; focus on quality of operations; QUALITY of FOOD-Beef it up, and sales will follow. Talk to CEO to get carsy salesy people out and bring in kind, mature compassionate managers and you'll see a positive turnaround. There are good healthy people out there they'd love a management position.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Micromanaged on Steroids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Sales Leader
    Former Employee - Community Sales Leader

    I worked at Holiday Retirement full-time for less than a year

    Pros

    The food, facilities and activity programming were significantly above norm for the area. This helped to generate leads and made the sales process easier.

    Cons

    Constant conference calls with regional staff to verbally report what was already logged into the sales software. Sales strategy of immediate and constant contact with leads helped to close some sales but created much ill will with potential residents who weren't looking for an immediate need to relocate.

    Advice to ManagementAdvice

    The company has gotten away from the mission and forgotten what business they are in.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    Better to work in a field picking cotton

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager  in  Savannah, GA
    Current Employee - Community Manager in Savannah, GA

    I have been working at Holiday Retirement full-time for less than a year

    Pros

    None. Stay away. You will work with morons and so sad to watch them rip off sweet old people out of their life savings.

    Cons

    Everything. Stay away. This company is run by guttersnipes.

    Advice to ManagementAdvice

    Kill yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Stressful like most sales jobs, however very fulfilling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader and Mentor  in  Tallahassee, FL
    Current Employee - Sales Leader and Mentor in Tallahassee, FL

    I have been working at Holiday Retirement full-time for more than a year

    Pros

    The pay is great and insurance is wonderful. I believe that working with seniors and helping them transition to the next phase in life is most rewarding. I very much enjoy the team environment at the property level and the ability to work in the community and build solid relationships. I look forward to he growth opportunity within the company and the support I receive from my region director and regional sales leader.

    Cons

    Like most sales jobs the stress sometimes is difficult to manage, there are many different spinning wheels within the company that make it tick. I believe that every job is what you make it and no job is perfect.

    Advice to ManagementAdvice

    Remember what made you one of the most successful and profitable senior organizations
    The resident. A clear message to the regional staff that can be clearly filtered down to the property level.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Worst Sweat Shop in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager  in  Riverside, CA
    Former Employee - Community Manager in Riverside, CA

    I worked at Holiday Retirement full-time for more than a year

    Pros

    Wonderful residents. Concept is great just not the companies true goal.

    Cons

    Long hours. Expected to call Seniors on every holiday to talk them into leaving there homes for the "holiday touch" what a joke

    Advice to ManagementAdvice

    Look at your 98% quit rate, how blind can you be,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    They say one thing and do another

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement full-time for more than a year

    Pros

    Love working with seniors and problem solving with them. Great people at the community to work with.

    Cons

    Company expects too much from on-site management teams and runs them down. There was such high turn over of management that residents were unhappy and always wanted to know what was going on. Upper management micromanaged onsite team to the point of discouragement and fear of jobs.

    Advice to ManagementAdvice

    Empower your employees with positive things instead of fear. Micromanagement causes self doubt and lack of confidence. "Holiday Touch" just seems to be something you say and not something you really mean, especially to the residents. Its all about the almighty dollar and not the residents.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Lakeland, FL
    Former Employee - Server in Lakeland, FL

    I worked at Holiday Retirement part-time for less than a year

    Pros

    I got to serve my great Aunt dinner and make some great connections here.

    Cons

    Limited hours, work on holidays

    Recommends
    No opinion of CEO

Worked for Holiday Retirement? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.