Holland America

  www.hollandamerica.com
  www.hollandamerica.com

Holland America Reviews in Seattle, WA

Updated November 6, 2014
Updated November 6, 2014
114 Reviews
3.1
114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Holland America President and CEO Stein Kruse
Stein Kruse
60 Ratings

Review Highlights

Pros
  • a chance to see many different exotic beautiful scenery around the world (in 5 reviews)

  • Travel benefits great people who enjoy thete job (in 5 reviews)


Cons
  • Most people are overworked (hence the lack of lay offs) and it's easy to get burned out if you make an effort for some work/life balance (in 4 reviews)

  • Company is pretty traditional with upper management being primarily male (in 5 reviews)

More Highlights

59 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    IT Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Seattle, WA
    Current Employee - IT Manager in Seattle, WA

    I have been working at Holland America full-time (more than 3 years)

    Pros

    Generally good place to work

    Cons

    no cons. I was happy

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Travel Unbeatable, HAL doesn't value onboard workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Shore Excursion Manager in Seattle, WA
    Former Employee - Assistant Shore Excursion Manager in Seattle, WA

    I worked at Holland America as a contractor (more than 3 years)

    Pros

    You get to travel for free all over the world. Depending on your job you may get a fair amount of time in port. Flights to and from the ship are free for employees and contract end/beginning. Also you will meet people/crew from all over the world and learn valuable lessons about cultural diversity and how to work with all different types of people/religions/customs!

    Cons

    There is naturally high turn over in this tourism/travel industry onboard the ships, so the company has very little incentive to give you a raise, or comply with requests for time off. They will ask you to drop everything in your life to get to a ship tomorrow, but then won't necessarily return the favor when you make requests. As long as you know this going in and don't bend over backward for this company becuase you think you are building loyalty, then just enjoy the perks and have fun! Also when you are on a ship you are away from your life at home on land.

    Advice to ManagementAdvice

    More communication between land based people and ship based people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Management direction was poor. Employee safety concerning. Tech Systems produced significant challenges, outdated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Seattle, WA
    Former Employee - Analyst in Seattle, WA

    I worked at Holland America full-time (more than an year)

    Pros

    Varying experience opportunities, many hats.

    Cons

    Overwhelming workload, low wages especially for ship crew.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Growth Opportunities partnered with disorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Scout in Seattle, WA
    Current Employee - Talent Scout in Seattle, WA

    I have been working at Holland America full-time (more than 5 years)

    Pros

    Traveling the globe, constantly evolving tourism industry, always challenges that are typically manageable. I have worked my way up from a seagoing musician to running my own program in the corporate office. If you are hard working and have the right attitude you will make it far as there are always opportunities for upward movement & professional growth.

    Cons

    NOT a forward thinking company. Stuck in the dark ages on technology and mindset. Politics are in every work environment but Holland America seems to be particularly bad.

    Advice to ManagementAdvice

    Pull this company into the 21 century with technology, office amenities, work spaces, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Benefits, poor time management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Reservations (Inbound) At Holland America in Seattle, WA
    Current Employee - Direct Reservations (Inbound) At Holland America in Seattle, WA

    I have been working at Holland America full-time (more than an year)

    Pros

    - Benefits
    - Great and understanding Direct Management
    - Very ethical!
    - They really try to bring in fun things to do to keep the staff happy
    - Great for advancement

    Cons

    - Most vacation/days off aren't approved when you would like
    - They make the money, why not pay more!
    - Hours available to work aren't desirable.
    - High Turnover

    Advice to ManagementAdvice

    Stop pushing requests and opinions to the wayside. We want to help, just communicate with us why something can't be done, we will understand.

    Doesn't Recommend
    Approves of CEO
  7.  

    So happy here that I could cry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Seattle, WA
    Current Employee - Database Administrator in Seattle, WA

    I have been working at Holland America full-time (less than an year)

    Pros

    I've seriously never been in such a great work environment. The people are friendly, we have fun doing what we do, and there are a lot of smart people making great business decisions.

    If you get an offer to work here, jump at it.

    Cons

    The chance to get promoted is probably slower than other places you could work, but that's not really a big deal to me. I feel appreciated in how they treat me day to day, not just at review time.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Just don't!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Seattle, WA
    Former Employee - Sales Manager in Seattle, WA

    I worked at Holland America full-time (more than 3 years)

    Pros

    -great benefits (401k, profit sharing, stock options, & Health insurance)
    - cafeteria is decent
    - small Christmas bonus

    Cons

    Management is extremely top heaving and the CEO is only concerned with profits. Lots of the procedures in place are redundant and require several signatures for simple requests. While the attitude in the office is to scale back, management makes amazing money and spends your monthly salary on a week in Europe staying at top of the line accommodations. Hostile work environments are ignored and any issues are quickly swept under the rug with a gag order. They will also lay people off but flat out tell you it doesn't happen.

    Advice to ManagementAdvice

    Please pay your employees and give a damn!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    HAL offers great benefits however it does not offer a very friendly culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cruise Sales in Seattle, WA
    Former Employee - Cruise Sales in Seattle, WA

    I worked at Holland America full-time (more than 3 years)

    Pros

    HAL offers reasonably good salaries for employees coming into the organization yet do not offer the equivalent for employees moving up through the ranks. The health and retirement benefits are excellent.
    HAL has so many strong and talented individuals. HAL does offer "HAL University" but needs to do a better job of actually cultivating the talent that exists in their own backyard.

    Cons

    Much time is wasted at the company looking for blame and fault and instead of solutions.
    The company breeds a culture that does not encourage an "Open Atmosphere." Human Resources was really in place for the protection of the company, not so as a support to the employees.

    Advice to ManagementAdvice

    One of the biggest obstacles I encountered was that is was not acceptable for employees who were trying to complete their tasks to speak directly to other department heads to assist in matters. Employees were supposed to go to their direct report and have that person follow up. Many times, this would result in major delays. Also, as a result of this, learning the operations of the company became quite difficult and discouraging. Independence is definitely frowned upon.
    I found that the general consensus was to never admit fault, instead, protect yourself at all costs. I have always believed in admitting my mistakes, correcting them and moving forward. This was not the case with Holland America.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Wonderful company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Headliner in Seattle, WA
    Current Employee - Headliner in Seattle, WA

    I have been working at Holland America as a contractor (more than 10 years)

    Pros

    I was treated very well. My superiors were supportive & motivating!

    Cons

    None. It was all up to me & how I executed my job. The only downside is, it's a transient job.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Loved it....then fell out of love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Seattle, WA
    Current Employee - Coordinator in Seattle, WA

    I have been working at Holland America full-time (more than 8 years)

    Pros

    SUPERB PRODUCT and the option to travel

    Cons

    They do not pay their employees very well

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Holland America? Share Your Experiences

Holland America

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.