Hollywood Casino Reviews

Updated April 7, 2015
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2.7
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  1. Helpful (1)

    Fun environment! Terrible Management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Columbus, OH
    Former Employee - Bartender in Columbus, OH

    I worked at Hollywood Casino part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The money was great (quantity>quality of tips)! We were always busy and there were PLENTY of hours to work.

    Cons

    Management did not view you as a person but as an entity to fill a position. Not flexible with hours. You had to bid on schedules and draw, so you better be lucky.

    Advice to Management

    Follow the Golden Rule!

  2. server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hollywood Casino

    Doesn't Recommend
    Doesn't Recommend

    Pros

    You can always pick up extra hours, and normally the tips are pretty good!

    Cons

    Management doesnt seem to know what they want.

    Advice to Management

    Talk to each other and follow up with employees concerns

  3. Great place to work... If you are friends with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hollywood Casino

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Co-workers, fun and exciting environment.

    Cons

    If you are not friends with your managers and hang out with them, you won't get far.

    Advice to Management

    Treat everyone equally.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Love this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Coordinator in Columbus, OH
    Current Employee - Human Resources Coordinator in Columbus, OH

    I have been working at Hollywood Casino full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1) If you're not doing your job, you're peanlized for it. I think a lot of companies need to learn to do the same.
    2) The staff in my department is absolutely amazing!
    3) My immediate staff looks out for everyone. If you need help, they help you or try their best to.

    Cons

    1) Turnover rates. We are working on them, but, it's a work in progress that is going to take some time. We will get there!

    Advice to Management

    Just implementing new ideas on recruiting to get our staff at a higher rate and, management needs to understand we can't be everywhere at once, it takes patience. Otherwise, I love working with the management team!

  6. Practice what you preach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at Hollywood Casino

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Culture and core values are outstanding. The attitude of my team is great, and I always have a good time at work, even when I'm there on weekends! Our executives are always very encouraging, and willing to share information as well.

    Cons

    Management doesn't seem to follow what they sell to new team members when we start. Some of the hardest working people don't move up, and it's truly shocking. I'm a supervisor myself, but I know of a young man in the HR Department who was passed on a promotion, even though he is literally the hardest worker and most reliable person that's been a coordinator in that department since we opened. I was looking forward to having him rise in the ranks, and possibly become my generalist for my team. But, management gets to make the decision that is best for their department, but the impression that everyone else sees is very negative when such a decision is made when you don't advance our own people.

    Advice to Management

    Promote your people who you know are going to work their tails off to succeed and do what's best for the company. I love the company, love the values, but hate to see when someone like the guy in HR who don't get promoted when they clearly deserve. If he ever were to leave the company, it's going to be because we didn't give him the chance he deserved.

  7. Former employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Columbus, OH
    Former Employee - Table Games Dealer in Columbus, OH

    I worked at Hollywood Casino

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Coworkers are friendly and outgoing.

    Cons

    Management is ONLY interested in money; no security in place for employees; union voted in almost two years ago and the employees still have no contract; extremely high turnover rate in all areas; players caught cheating are allowed to stay on the tables and keep playing; employees make the minimum wage possible by law.

    Advice to Management

    Need to be employee friendly if you want to keep them.

  8. the company says work Happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Bay Saint Louis, MS
    Current Employee - Manager in Bay Saint Louis, MS

    I have been working at Hollywood Casino full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    they do not work happy-barbaric GM

    Cons

    not working happy-to many layoffs ruthless.

  9. Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Table Games Dealer in Grantville, PA
    Current Employee - Table Games Dealer in Grantville, PA

    I have been working at Hollywood Casino part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Dealing table games is fairly easy and the pay is OK

    Cons

    Boring work, Rude customers, may work strange hours.

    Advice to Management

    Middle management din't seem to care about the employees vary much.

  10. Helpful (2)

    Great Atmosphere!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Columbus, OH
    Current Employee - Security Officer in Columbus, OH

    I have been working at Hollywood Casino full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome management and awesome HR department. Interview, Orientation was a new way and a new view to do those. I love everything so far.

    Cons

    Haven't had any Yet but will keep you in formed!

    Advice to Management

    Keep doing what your doing!!

  11. Poor management styles, Hostile work environments & Big Brother always waiting for you to slip up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Slot Ambassador in Perryville, MD
    Former Employee - Slot Ambassador in Perryville, MD

    I worked at Hollywood Casino full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Ive met some amazing people working for this casino. Some employees and customers will remain lifelong friends. This is really the only positive i can come up with when thinking about the casino.

    Cons

    The management is out to get you at all times. Surveillance makes it their duty to catch you slipping up for even a second and before you know it you are being fired for something so menial and stupid. The turnover rate at the casino is a joke. There are always fresh faces because most people dont make it longer than six months, if they havent quit by then that is. The Casino only cares about the money they are bringing in, although they swear up and down in your hiring audition that they are unlike any other casino and truly care for their employees. HR was a joke. The only person you could ever reach was the HR Coordinator (She was always very helpful). The policies and procedures are terrible. Applying at the Perryville, MD casino is literally like walking into a death trap. Stay away and thank me later.

    Advice to Management

    How about realizing what is important and why your company is failing the way it is. Fix that before you shell out millions of dollars into a restuarant that will ultimately flop.

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