Holocaust Memorial Museum

  www.ushmm.org
  www.ushmm.org

Holocaust Memorial Museum Reviews

Updated December 10, 2014
Updated December 10, 2014
13 Reviews
3.8
13 Reviews
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Chris Testa
3 Ratings

Employee Reviews

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  1.  

    So happy to be working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Events in Washington, DC
    Current Employee - Events in Washington, DC

    I have been working at Holocaust Memorial Museum full-time (less than an year)

    Pros

    - It feels great to be working for such an important institution; that both continues the memory of the millions of people who's lives were affected by the holocaust, but also educating on how to prevent genocide in the future. Teaching how it can happen anywhere, to any advanced and educated group of people.
    - The benefits are pretty amazing.
    - Half of the 400-500 person staff is direct federal employees, half is through donations to the museum, but all get great government benefits.
    - Contrary to what outsiders often speculate, it is a positive place to work despite the heavy content. People seem happy and cheery.
    - Lots of great people. And there are survivors volunteering here to get to know and hear their story. It doesn't get any more special than that.
    - Beautiful location on the National Mall.
    - Great flexibility for a quality work life balance. They value people and respect people here - thus should be expected from the content we deal with.
    - Supportive of professional development

    Cons

    Not a lot of dining or post-work options in the immediate area, but at least there is a Museum Cafe that employees get a discount at.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It's an honorable mission, but the work environment isn't ideal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visitor Services Representative in Washington, DC
    Former Employee - Visitor Services Representative in Washington, DC

    I worked at Holocaust Memorial Museum full-time (more than an year)

    Pros

    The good things about working here are the government salary, the federal employee benefits, and the satisfaction of educating the public about one of the darkest chapters in modern history.

    Cons

    The bad things about working here are visitors who are incredibly rude, staff who are underappreciated and do not gel as a team, and the general sense of depressing material.

    Advice to ManagementAdvice

    It would be nice if those in upper management made an effort to get to know their employees. They treat us like we're invisible, which is disconcerting.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Great place to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visitor's Services in Washington, DC
    Former Employee - Visitor's Services in Washington, DC

    I worked at Holocaust Memorial Museum as an intern (less than an year)

    Pros

    In visitor's services at USHMM, you will work with a great team and learn high-level museum management skills.
    While the internship itself is unpaid and is essentially a glorified customer service position, the greatest opportunities for growth come in the form of large group public speaking development and opportunities to connect with others in all aspects of the museum.

    Cons

    Unpaid internship. Because it is a government entity, there also exist noticeable inefficiencies.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Overall a meaningful place to work but management is an issue. Don't overstay or you will get stuck like everyone else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holocaust Memorial Museum full-time (more than 10 years)

    Pros

    The work is incredibly meaningful and the mission is quite clear. Great opportunities for those willing to work hard and try anything. A very good place to hone your public speaking skills and interactions with visitors who know little about the subject matter.

    Cons

    The biggest issue here (and its a very known issue) is the top management. There is a group of staff who have been around "since the beginning" who are Directors but who should not be in places of leadership or management. Therefore there is a glass ceiling for the younger, more motivated staff. These people received these positions 10 plus years ago and they are not going to go anywhere as they get paid enormous sums and don't have to produce anything of substance. They also often retire (to collect retirement) and then come back as contractors therefore still holding the position.

    Advice to ManagementAdvice

    You can do all the Human Capital Management programs you want but until you fix the management issue you are not going to achieve a truly amazing place of employment.

  6.  

    Pass the buck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holocaust Memorial Museum full-time (more than an year)

    Pros

    Pay is competitive, plenty of resources.

    Cons

    The wrong people are at the top. Some of the people here have been here forever...because the pay is too good and one can get away with doing very, very little...the name of the game was how to make it appear like you are actually doing any work. Because many of the people here have been at the museum for several years--they actually have very little real experience and are used to churning out the same work, over and over. There should be a 5 year cap at any job. This was my first time working in the federal sector, and I'm disappointed to say the least.

    Advice to ManagementAdvice

    Really look at your upper management...how many years have they been at the museum? Are they inspiring? Are they true leaders or are they just grinning to the bank? Too many upper management folks have no business remaining at that museum and are getting paid an unbelievable amount for virtually showing up, slinging emails, and going to meetings.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Coordinator in Washington, DC
    Current Employee - Program Coordinator in Washington, DC

    I have been working at Holocaust Memorial Museum full-time (more than 5 years)

    Pros

    There is a strong sense of mission, it is a vibrant place with a lot of activity going on all the time. I have a great supervisor which makes a big difference.

    Cons

    There is a cafe, but not a lot of good places to eat nearby.

    Recommends
    Positive Outlook
  8.  

    Great benefits and compensation, but management needs work and promotions are hard to come by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Researcher in Washington, DC
    Former Employee - Researcher in Washington, DC

    I worked at Holocaust Memorial Museum full-time (more than 5 years)

    Pros

    Best benefits I have had so far in my professional career. Many young professionals; fun work environment for employees in their 20s-30s.

    Cons

    Glass ceiling! Too many interns and volunteers who require extra training.

    Advice to ManagementAdvice

    Listen to your employees and move things along faster.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    An opportunity to do very meaningful work.

    Current Employee - Cannot Share Without Compromising Anonymity in Washington, DC
    Current Employee - Cannot Share Without Compromising Anonymity in Washington, DC

    I have been working at Holocaust Memorial Museum full-time (more than 10 years)

    Pros

    Through helping to educate the American public to all aspects of what is arguably the greatest crime in human history, one can help inoculate against the occurrence of similar calculated atrocities.

    Cons

    The museum is, after all, a Federal government agency, and hence is not immune to the various bureaucratic strictures and sometimes inanities to which all governmental organizations are subject.

  10.  

    This experience afforded me the opportunity to work in a federal environment and learn how the day to day operations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SALES CLERK in Washington, DC
    Former Employee - SALES CLERK in Washington, DC

    I worked at Holocaust Memorial Museum (less than an year)

    Pros

    It's a place where you come in contact with the public and interact on their behalf.

    Cons

    It can be challenging because you are expose to the unknown instead of the same people on a day-to-day basis.

    Advice to ManagementAdvice

    Always listen to your employees and support them in their effort.

    Recommends
  11.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bringing the Lesson Home Student Ambassador in Washington, DC
    Former Employee - Bringing the Lesson Home Student Ambassador in Washington, DC

    I worked at Holocaust Memorial Museum as an intern (more than an year)

    Pros

    The Bringing the lesson home student ambassador program is excellent. The opportunity to learn and grow is excellent. The staff is friendly and very knowledgeable about the history.

    Cons

    I wish the program lasted longer.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO

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