Holt Renfrew Reviews

Updated June 23, 2014
Updated June 23, 2014
37 Reviews

2.4
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Derbyshire
17 Ratings

Employee Reviews

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  1.  

    Both satisfactory and unsatisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holt Renfrew

    Pros

    Good relationships and culture within company

    Cons

    Unfair compensation based on level of education and experience. Some are extremely lucky, some are extremely degraded.

    Advice to ManagementAdvice

    Must re-align the salary ranges with relevant education and background experience in mind!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    A nice experience meeting interesting people.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holt Renfrew

    Pros

    Interacting with notable members of Vancouver society allows for a fairly nice chance to network.

    Cons

    Hard sales targets results in a stressful and competitive work environment. However, this is by far the best retail job I've had.

  3. 1 person found this helpful  

    Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Holt Renfrew full-time

    Pros

    Great discount. Friendly people. Trying to do the right things for customers and staff.

    Cons

    As nice as the people are, there is an expected superficiality. Politics. Some of the Management team is great and are savvy. The store manager (former) based decisions on instinct and emotion only. Made life difficult and ultimately a dissatisfying experience.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Not what you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Movement  in  Toronto, ON (Canada)
    Current Employee - Stock Movement in Toronto, ON (Canada)

    I have been working at Holt Renfrew full-time

    Pros

    Discount on brands, and even that is going away slowly.

    Best pro making connections to the leased brand to get a position there.

    Cons

    Poor training, when i was hired they put me into the position and basically told me to hand it (that was interesting Christmas for me) .

    High turnover of management and employee, resulting in a brain drain.

    A lot of knowledge of how to do things are lost, and many mistakes are made, making the customer suffer the most and ultimately the company.

    High level politics, better off working in Walmart has less politics, trust me I worked there.

    Advice to ManagementAdvice

    Seek better training programs for all new employees from managers to stock

    Not sure how to fix the politics part, but i personally think with a better training program many problems can be solved, one step at a time.

    I fear for my job as Nordstrom and Sax are coming, from research they do not employ stock associates; out look for myself does not look good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not the greatest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holt Renfrew

    Pros

    Good discounts

    Cons

    Not a lot of advancement

  7.  

    come in and get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holt Renfrew full-time for more than a year

    Pros

    good discounts and benefits
    lots of incentives
    know how to have fun sometimes
    contests, draws

    Cons

    backstabbing, disputes, and arguments occur between coworkers alot
    lots of stress on making numbers and CVS scores
    newest items distributed unfairly often goes to top seller

    Advice to ManagementAdvice

    don't cut hours when company doesn't make plan
    treat employees with respect
    try building long term relationship with employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Nice store bad pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Vancouver, BC (Canada)
    Former Employee - Sales Associate in Vancouver, BC (Canada)

    I worked at Holt Renfrew part-time for more than a year

    Pros

    Nice looking store and customers keep you busy

    Cons

    Too much pressure put on you to reach sales quotas

    Advice to ManagementAdvice

    Listen to your people

    Approves of CEO
  9.  

    Cut-throat doesn't even cover it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)

    I worked at Holt Renfrew full-time for more than a year

    Pros

    Holt Renfrew is a great place to put on your resume. Especially when you plan on being in the luxury goods field. As a sales associate, you get lots of knowledge about all facets of luxury goods including production, materials, brand history and sales techniques.

    Cons

    The management team was so overwhelmed with meeting target sales they would use scare tactics to provoke their employees to increase their sales. No thought was given to the amount of traffic a particular department would get, or perhaps that particular employee's experience level. The atmosphere was one of intense competition - even to the point of employees fighting out in the open about "stealing" clients and sales. You would constantly see employees undermine their co-workers, and most of this was ignored by management. I would no wish my worst enemy to work here.

    Advice to ManagementAdvice

    Ease up on your management team - the more you put on them, it increases ten fold each level down the chain you go. It's no wonder your business has such high turn-over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Eaton's in the making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Vancouver, BC (Canada)
    Former Employee - Sales in Vancouver, BC (Canada)

    I worked at Holt Renfrew full-time for more than a year

    Pros

    - Decent compensation if you sell over $1million
    - Great employee discount

    Cons

    - Constant stress to maintain or exceed sales target
    - Backstabbing, dirty tricks, gossipy environment
    - Clueless managers

    Neutral Outlook
    Disapproves of CEO
  11.  

    Sharpen your elbows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Vancouver, BC (Canada)
    Former Employee - Sales Associate in Vancouver, BC (Canada)

    I worked at Holt Renfrew full-time for more than a year

    Pros

    Discount
    Health plan
    Basically your own schedule and come and go as you please.

    Cons

    No job stability
    Leave your morals and ethics at the door if you want to survive
    All for one mentality, teamwork is a dirty word. Management will approach you to say you aren't helping your own customer.
    Work schedules are useless, people will start and finish as they please to make their commissions.
    Get ready to answer "how much are you going to sell today?" at the beginning of every shift.

    Advice to ManagementAdvice

    Funny how quickly the word union was forgotten. Turn over the staff that started it all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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