Home Depot Canada Reviews

Updated April 18, 2015
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Employee Reviews

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  1. Helpful (1)

    Fantastic place to work, even for a part-timer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Calgary, AB (Canada)
    Current Employee - Cashier in Calgary, AB (Canada)

    I have been working at Home Depot Canada part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule, schedule three weeks in advance, have the choice of how long of a lunch break to take, strong team, friendly associates, experienced associates, a lot of hours available, great benefits (even for part time!), tuition reimbursement, better wage than other similar retailers, great communication from head office

    Cons

    Specific availability requirements for part-timers (ie: 2 closing shifts during the week and 1 weekend day minimum), computer makes the schedule so sometimes it will schedule a closing shift and then an opening shift the next day, short, awkward shifts (ex: 6am - 10am), long computer-based learning upon being hired.

    Advice to Management

    Keep doing what you're doing! I finally feel valued as an associate.

  2. Seasonal Sales Associate Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Home Depot Canada

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work with. Allows young people to learn the inner workings of a large corporation. Relaxed environment and helps gain customer service and sales experience.

    Cons

    You only get paid minimum wage and do not get weekends off

    Advice to Management

    Offer more internships for students in Canada like the ones available in the US. Perhaps after one season as an associate the next summer employees could have a chance to shadow upper management

  3. Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Home Depot Canada full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company and lot great Benefits

    Cons

    Poor Management , advancement hard

    Advice to Management

    leadership training, people skills, talent management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. wondrrful corporation

    Former Employee - Cashier in Calgary, AB (Canada)
    Former Employee - Cashier in Calgary, AB (Canada)

    I worked at Home Depot Canada part-time (less than a year)

    Pros

    Everyone is easy to get along with

    Cons

    Top down management can be tiresom

    Advice to Management

    Hire more long term employees

  6. Good experiences. Friendly staff. Lots of room for advancement. Average pay for working a minimum wage job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Depot Canada

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Busy work makes for quick shifts. Coworkers are friendly and always willing to help other associates. Recognition is ggiven when deserved.

    Cons

    (Late and early) retail hours. Recognition poor in some departments. Management not always available when needed. Associayes in higher positions get recognized for lower employees good work.

    Advice to Management

    Give recognition where needed. Base salaries on work done not guidelines. Act in ways that is expected from lower level employees.

  7. Helpful (1)

    Not Completely Terrible For Part Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier
    Former Employee - Head Cashier

    I worked at Home Depot Canada part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits for part time associates (although low benefits, few employers do so at all for part time),
    Training is above and beyond to prepare for the job,
    Given all the tools needed to feel empowered to help the customer with store level issues.
    Ability to access weekly schedule online and update scheduling preferences and availability through said interface,
    Generally flexible with availability and able to work around existing commitments (ie. school).
    Front End positions are generally low stress.

    Cons

    Scheduling itself is unreliable as new hires are given more hours than tenured associates.
    Poor shift time management (>24h being spread over 5 days on associates with open availability).
    No in store employee discount.
    Managers disregarding policy(returns, scheduling, etc.).
    Inconsistent wage consideration.
    Many customer issue types not easily resolvable at store level due to issues with vendors and shipping companies, yet the store being the one to hear about it (special orders coming in late or damaged).

    Advice to Management

    Basically look to resolve most of the cons list:

    Increase consideration for longer term associates when scheduling, (get rid of FAST? At least in smaller stores)
    Reinstate employee discount system for in store products,
    Refresh managers and supervisors on store policies on things like scheduling and returns and properly follow them.
    Make wages more competitive for all associates.
    Look into streamlining customer complaints received due to vendor issues, too said vendor, rather than being a constant relay point for issues out of the store`s control.

  8. Great culture, great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Toronto, ON (Canada)
    Current Employee - Department Supervisor in Toronto, ON (Canada)

    I have been working at Home Depot Canada full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    culture, business outlook, senior management, training, opportunities

    Cons

    compensation compared to workload, work life balance in terms of shifts worked

    Advice to Management

    increase level of recognition and rewards to department supervisors

  9. 10*

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Ajax, ON (Canada)
    Former Employee - Customer Service in Ajax, ON (Canada)

    I worked at Home Depot Canada

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible work hours, good culture

    Cons

    steel toe shoes, concrete floors

    Advice to Management

    keep up the good work

  10. home depot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in Toronto, ON (Canada)
    Current Employee - Assistant in Toronto, ON (Canada)

    I have been working at Home Depot Canada

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun, lots of people to meet and help with any issues they have.

    Cons

    well, when you are new it is hard to adjust, that's it.

  11. Helpful (1)

    A good retail position that can challenge you on most days but also cause stress on others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate II in Saint Albert, AB (Canada)
    Current Employee - Sales Associate II in Saint Albert, AB (Canada)

    I have been working at Home Depot Canada part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people at my location were fantastic. Everyone helps everyone and really makes shifts go faster and help provide a solid working environment. With the nature of the job you are exposed to a lot of DIY learning. You learn a lot of building and renovating while working here. The training program that they have at THD is very good. Lots of online learning to build yourself up. Very accommodating for students (booking off time for exams, flexible hours). Also for students they offer tuition reimbursement after six months of employment that pays for half the cost of tuition and books per semester.

    Cons

    Being promoted is very hard, especially going into a salaried management position. Certain positions at THD have a lot more workload than others imposed on them by management and they are expected to do certain jobs that used to be completed by other areas of upper management. Upper management also does not have the backs of employees when it comes to most customer issues and complaints. The customer usually gets what they desired and the lower level associate looks foolish for disagreeing in the first place.

    Advice to Management

    Restructure promotion policies and procedures. Get rid of the large abundance of reports that supervisors have to complete. The reports only get filed away in a binder never to be seen again. Have the backs of associates in most cases.

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