Home Depot Reviews

Pros

Value of the brand
Warranties
Customer Service
Credit options

Cons

Zero ("0") work/life balance
Zero ("0") upper-level leadership involvement
Limited product flexibility - always concerned about lawsuits by customers if something is done wrong
"big company" feel - even internally - makes you feel insignificant
Inflexible pricing model
sales and service cultures clash unnecessarily
No room for innovation, improved procedures, "better mousetraps" (consistently beaten back by the ivory tower that is Atlanta hdqtrs)

Advice to Senior Management

Listen to your sales people - they deserve more of a voice
Break down the walls between the Atlanta service culture and the local service culture, and between the consultants and the local service people

I believe that consultants leave RSW not because the job's so hard, but because there are barriers between service delivery and the sales culture that nobody talks about. The rules given to the service staff don't always jibe with the rules given the sales people. It's as if we should all just be glad we have a job...I think it could be a helluva lot better.

Pros

Good people, very willing to help new people

Cons

Very time conscience, very demanding on your tme.
Too many time shift variables.

Pros

While very well compensated, the SM position at Home Depot is quite overwhelming as far as hours and responsibilities. You get to develop people constantly.

Cons

Project of the week, metrics of the week, constantly changing focuses and priorities. You never know if what is important this week will be next week.

Advice to Senior Management

Stop turning people over and burning people out! It's not worth it and you only suffer by means of experience!

Pros

Compensation exceeds average retail establishment compensation.

Cons

Poor communication channels.
Physically strenuous work.
Management less than enthusiastic about helping, motivating, and relating to employees.

Advice to Senior Management

Attempt to utilize different management styles regarding different employees.

Pros

Experience, knowledge growth, room for career growth

Cons

No Overtime. No set schedules, Assist managers only care for themselves and their prospective departments.

Advice to Senior Management

Dont have associates work 1--12 hour shifts and make them cut overtime. Assistant managers are big at undermining supervisor tasks, Store manager in some stores show up bare minimal times.

Pros

Working at Home Depot you get to learn basically hands on, if you're into the trades this is a great place to learn, as we see a very diverse mix of contractors shopping in the stores.

Cons

Home Depot does a bad job of utilizing talent, you will find a person experienced in lumber working in the garden department vice versa, and the pay is not the best in comparison to similar paying jobs.

Advice to Senior Management

Seek the right person for the job, I would say majority of the managers that are promoted are not fit for the positions they are in.

Pros

Not that hard of a job to do

Cons

Only hire part timers
Never want to give full time out to part times would rather hire more part timers

Advice to Senior Management

Instead of hiring more part timers, take care of the people you all ready have employed. They love cutting hours because it one of the few things cost wise they can control.

Pros

good people some good management

Cons

long hours poor management petty

Advice to Senior Management

better communication with management and associates. managenent could have a better attatude towards associates

Pros

-the hours work with any schedule

Cons

-no advancement
-poor executive decisions
-high turn-over rate
-bonuses and raises are not of those in same industry

Advice to Senior Management

take the time to listen to your associates

Pros

heath care hours and brakes

Cons

lack of of people with knowledge of prouduct and always under staff

Advice to Senior Management

go back to the old school way,thats when i felt good and proud of the home depot,emloyeessouldcomefirst.becausetheytakecareofthecustomersrememberthatfrankblake