Home Depot Reviews in Philadelphia, PA Area

Pros

PAy was not that bad for the job. People that work there are very nice. Stock option was excellent and they offer benifits for part time employees

Cons

Some of the managers there are horrible. They have no consideration for family life and the holidays. They do not offer set hours for work

Pros

Good company with good benefits and pay. There is room for advancement if you work you ass off. Still have a pretty good salary and bonus structure.

Cons

Upper management is not so great. District managers are not that good. When they promote store managers they back them even if they are wrong because they put them in place. There seems to be more bad managers then good store managers. Still the good old boys club.

Advice to Senior Management

Remember the people beneath you. They make the difference. Remember attitude reflects leadership!

Pros

Focus toward helping customer strongly supported

Cons

Poor leadership from the upper field management.

Pros

As a part-timer, you can set the number of hours you want to work. Other associates are helpful to you, in general.

Cons

Home Depot is taking advantage of the recession by paying near minimum wage to skilled part-timerr.

Advice to Senior Management

There is an Us vs Them mentality between management and associates

Pros

Home Depot gives you much control over the hours that you want to work. There is room for advancement even if you don't have a college degree. The health benefits are good.

Cons

- The store is severely understaffed. Hours never match up to workload. Last Memorial Day we had 3 workers in the entire seasonal department. This the busiest day of the year for this department. Then the following Sunday, we had 7 employees working mid day, when it's empty as it ever can be.

- Management is out of touch with the workers. While managers are easily accessible, they do not listen. If you try to tell them that the store is understaffed or about any problem, they'll come up with some quick fix solution, only to see the problem come back shortly after.

- There are cliques at work. If you do not fit in, you'll get complaints against you, they'll turn against you. "Not fitting in" means the following: If you don't stand around with them talking about baseball and instead choose to do work, well...you're not fitting in. Some employees have a holier-than-thou attitude just because they've been there longer than you.

- The salary is low compared to elsewhere. To closest Lowes starts you off at $10 and change. My Home Depot started me off at $8.10. I had no other choice at the time, which is why Home Depot is cutting hourly rates compared to competitors...they realize that in this market, there are people who they can give any money above minimum and they'll work. This is especially unfortunate if you get to work in seasonal, which is where I worked...and you have to perform heavy physical labor for such a low hourly wage. It can be discouraging.

- There isn't much training. There is an orientation and a series of computer modules that you have to complete...and then you're out. Unfortunately, the computer training is irrelevant, outdated and out of context to the real work and challenges seen at work. This is why there is such a high drop out rate at this company. They put you out into the store when you know little...and when you mess up, they blame you. And when you need help from a manager, you have to walk around looking for one because my store never had enough functioning phones.

- There is an unfair imbalance of work. If you're a younger male and you happen to get the same shift as 2, 3 elderly workers, get ready to have your back broken that day. This is especially true if you're working in seasonal. I have nothing against hiring older workers, but they have no business in this department. And some workers just don't do work; they hide somewhere and text on their phones. They get warned by managers and then go back to doing it again

Advice to Senior Management

- Listen to the employees
- Stop cutting salaries
- Get your HR in check
- Don't treat your job as a "manager" as just another pay check, at least pretend to care about the good being of your store and workers

Pros

Great Training
Scheduling is flexible when family needs arise
Some Benefits are just overpriced but good overall options ie($14 month vision when you could pay that for your own glasses is useless) there are several options tho to take care benefits
401k with 5% company match

Cons

Management is flaky and unattached to the business
Its ok that the store is a mess "Grand Opening Ready" is no longer a part of the closing procedures
Employees are underpayed and customers are seeing the lack of quality "You get what you pay for"
Reviews can be too subjective

Advice to Senior Management

-Go to your stores unannounced and when the store first opens. Go see what your paying for
-Your RDC system is the most ridiculous mess ever implemented. You have freight coming into the store with various size boxes, from different departments, of differing weights that makes inventory tracking a future nightmare and products come in damaged!!!
-Take Care of your good employees because they are rare. If you dont reward them then they will realize they are suckers as the slouches get away with everything because they are ASM and SM drinking buddies.
- SM don't listen to Frank Blake and his guidelines. Last year was hard in the beginning of the recession. We became lean, fit and hardworking, more customer services oriented than we ever have been and controlled our inventory. Frank says "continue what makes us a success. The DM, SM and ASM are ruining sales by redoing everything from new associates, pay, rewards, ordering. All against what the CEO has said. And turnover is so high I don't recognize the faces of the associates week to week!

Pros

There are better companies out there, but few who offer great opportunities for advancement out of high school and/or to students.

Cons

A general lack of communication and a backstabbing culture contributed to my leaving the company. Overall not a bad place to start a career.

Advice to Senior Management

Management needs to become more involved and interact with the associates as much as the business. Upper management needs to be involved with associates more often...

Pros

Home Depot is the best retailer out there. Although no employer is perfect, I find my job to be both challenging and rewarding and the pay and benefits beat out the competition.

Cons

Management could be more involved in the nuts and bolts of the operation.

Advice to Senior Management

Be a little less concerned about numbers and a little more concerned about processes. It is the execution of processes that translate into better customer service.

Pros

Great place to work, its a good atmosphere, great coworkers, and they have great mangement. I would recomend this job and this company to anyone.

Cons

Its dusty and much like a warhouse,so if your illergic to dust or are not into getting your hands dirty, dont even bother.

Advice to Senior Management

I think that the merchandising execution team should get recognition by the associates, because it seems that the associates and the management in the stores think we are a waste of time and think we are making their job harder, when in all reality we are helping them do their jobs better.

Pros

steady income while looking for a real job. Most co workers are agreeable to work with and share similar concerns. Overall, most workers want to do well but are limited by "know it all management"

Cons

attitude of management toward workers and sub contractors is demeaning and narrow minded. Store management forgets that in some situations their employees are better educated and have much better people skills. They simply refuse to take any measure of advise and drive goog people away.

Advice to Senior Management

listen to your front line staff, they speak with customers not store management, they simply tell you what you want to hear.