Home Group

www.homegroup.org.uk
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Home Group Reviews

Updated January 14, 2015
Updated January 14, 2015
6 Reviews
3.0
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Home Group Chief Executive Mark Henderson
Mark Henderson
4 Ratings

Employee Reviews

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  1.  

    Brilliant culture of caring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Group

    Pros

    The company itself is one that does some fantastic work in supporting people. The atmosphere at head office is friendly and inviting, and a lot of activities such as fundraising and sports teams are done to engage people.

    Cons

    There appears to be a lot of new people joining the business, meaning it sometimes seems hard to find the right person to communicate with.

    Advice to ManagementAdvice

    Communication between staff and managers are not always effective.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It could be a great place to work...but not in it's current directorate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Systems in Newcastle upon Tyne, England (UK)
    Former Employee - Information Systems in Newcastle upon Tyne, England (UK)

    I worked at Home Group full-time (more than 5 years)

    Pros

    It's easy to get to with good transport links to everywhere you want to go. The majority of the staff are very nice and friendly. The work is relatively light, stress free and can be completed by the majority of people with an ounce of intelligence.

    Cons

    -An executive team made up of Eton/Private school alumni who have no idea of the lives their clients live. They are completely out of touch in that sense and this has shown on a number of occasions through backwards decisions and frivolous spending of clients money on anything but their homes or support
    -Little career progression as the high money jobs are often sidelined for friends or colleagues before they are advertised.
    -Directors bringing in their friends/girlfriends into high paying/responsibility roles over people that have worked at the company for a number of years who have infinitely more experience
    -You can tell that the majority of your colleagues don't want to be there
    -Often a "manager" will make a decision based on their experience (which often isn't very much) which effects the way you and your team work in 90% of the time, a negative way
    -Seems to be a platform for wannabe MP's

    Advice to ManagementAdvice

    Please go back to your land of commercialism and making "money". Home Group isn't about that, its about CARE & SUPPORT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Worked in a womens refuge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relief Worker
    Former Employee - Relief Worker

    I worked at Home Group part-time (less than a year)

    Pros

    The staff were great and loved working with the women within the refuge. Learnt a great deal about domestic violence.

    Cons

    Hated the manager. Never priased you for the work you did. You could work your butt off, but it was never enough.

    Advice to ManagementAdvice

    To be fair to the staff and less favourtism towards the manager from other managers. To appreciate the hard work that the lower level staff do and to be less snotty.

    Recommends
    Neutral Outlook
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  5.  

    Could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England (UK)
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England (UK)

    I worked at Home Group full-time (more than 5 years)

    Pros

    There are lots of good people working for this company, and there is a good team atmosphere. There are plenty of job opportunities if you work in Head Office.

    Cons

    The company seems to be going through a constant restructure, in my almost 8 years there I went through 3 of them. Staff turnover is huge, In the past 2 years around 75% of the staff in my office have left the company. Rates of pay are not the best, with certain jobs being paid considerably less than the same job with other companies.

    Advice to ManagementAdvice

    There is a definite feeling of management not caring about staff amongst certain people, and the constant restructures are not helping with staff morale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    I've worked here for 10 ten and hopefully a lot more years to come. Love working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Service Manager in Guildford, England (UK)
    Current Employee - Senior Client Service Manager in Guildford, England (UK)

    I have been working at Home Group full-time (more than 10 years)

    Pros

    Great knowledge of current market. Great management structure. Good work life balance and recognisition from senior management.

    Cons

    Many smaller providers are snapping up local business for less.

    Advice to ManagementAdvice

    Home Star awards need to have some localised variation for staff.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Frustrating watching poor performing colleagues progress because they are pals with the bosses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Neighbourhood Team Leader in Houghton-le-Spring, England (UK)
    Former Employee - Neighbourhood Team Leader in Houghton-le-Spring, England (UK)

    I worked at Home Group full-time (more than 5 years)

    Pros

    Good pay and family friendly benefits

    Cons

    Lots of people appointed due to who they know or being friends with higher management. Endless restructures which change roles but do not deal with the poor performers who get moved around the business. Trying to be all things to all customers rather than just making tenants stick to there tenancy agreement and offering value for money

    Advice to ManagementAdvice

    Do a proper restructure and removed the senior to middle managers that have been in place for years and are appointing their pals who are not up to the job. Get people in with ability and start getting back to being an organisation that enforces its tenancy agreements rather than appeasing the customers that shout the loudest.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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