Home Helpers (Ohio)

www.homehelpers.cc

Home Helpers (Ohio) Reviews

Updated January 8, 2015
Updated January 8, 2015
6 Reviews
2.2
6 Reviews
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Emma R. Dickison
1 Rating

Employee Reviews

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  1.  

    Great Opportunity

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Franchisee in Augusta, GA
    Current Employee - Franchisee in Augusta, GA

    I have been working at Home Helpers (Ohio) full-time (more than 5 years)

    Pros

    Own your own business
    Growing market

    Cons

    You reap all of the rewards, but you take all of the risk too.

    Advice to ManagementAdvice

    More support for franchisees is always needed.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    This was a great place to work BEFORE the franchise was sold.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CNA/HHA in Richmond, VA
    Former Employee - CNA/HHA in Richmond, VA

    I worked at Home Helpers (Ohio) full-time (more than a year)

    Pros

    Being able to work as much or as little as you wanted.

    The clients (most of them)

    No enforced dress code

    Being able to take days off

    Very little direct supervision

    Cons

    The pay & no raises from new owner.
    We used to get a raise annually with a good review but that stopped with the new owner. Reviews are given but no raise, just lies about how there's not enough money - but the "holiday bonus will make up for it". The holiday bonus was a box of chocolates and a very small amount of money.

    Very High Turnover of office workers & staffed RN - it always seemed like the office staff didn't know what they were doing and couldn't answer basic questions. Scheduling was also a problem. Many clients would end up calling the office because no caregiver showed up - because no one was scheduled.

    The former owners were wonderful when it came to issues with clients. They would not tolerate clients being disrespectful, rude or abusive to caregivers, the new owner does nothing about it. It seems like the new owner is too worried about losing clients not caregivers.

    This is a nowhere job. There is no advancing.

    HORRIBLE communication between office staff, caregivers and clients.

    I don't understand how a person can be hired one day and scheduled with a client the very next day. I thought background checks took more that 12-24 hours.

    Advice to ManagementAdvice

    Stop hiring anyone who walks through the door.
    Treat the caregivers who actually do a good job as if you care about them.

    Follow though. Follow through. Follow through.

    Recommends
    Neutral Outlook
  3.  

    Home caregiver

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Giver in Peoria, AZ
    Former Employee - Care Giver in Peoria, AZ

    I worked at Home Helpers (Ohio) full-time (more than a year)

    Pros

    The only pro are the clients

    Cons

    No company benefits,even though I worked 40 hours a week. no overtime, no employee review until one year employment- no raise. Claim they are not able to afford raises to staff.
    Scheduling was always unpredictable. This particular franchise does not follow up with calls to there clients - hardly ever checks on the elderly although the only thing concise is the weekly billing to them.

    Advice to ManagementAdvice

    Hire staff that know how to schedule. Follow up calls to clients. Reward the staff with raises as they are the ones who make your wallets fat.

    Doesn't Recommend
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  5.  

    Unreliable, Money Hungry Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Phila, PA
    Current Employee - Caregiver in Phila, PA

    I have been working at Home Helpers (Ohio) part-time (more than a year)

    Pros

    The actual work itself is very rewarding. You get close to your clients, and it feels good to make a positive impact in someone's life. All of the clients are very sweet. The schedulers are very pleasant to speak with.

    Cons

    The company itself is very disorganized, unreliable, and they lie. From the very start they lie about the hours they have available, and about how they are flexible with your schedule. One week you could work overtime, the next you could work 14 hours. I know this from experience. All they seem to care about is money, and not the client, or the employees. Apparently you should be able to work through all the worst weather and always be there when they need you, but if they decide you cut your hours in half with no warning, you are expected to survive off of $100 a week. It's ridiculous.

    Advice to ManagementAdvice

    Pay your employees better, I mean they are responsible for a human being. Listen to suggestions and actually update your care plans so that your clients are receiving the best care. Offer benefits and give your employees a reason to be loyal to your company. It's no wonder you have such a high turnover rate!

    Doesn't Recommend
    Negative Outlook
  6.  

    It was challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in Temecula, CA
    Former Employee - Caregiver in Temecula, CA

    I worked at Home Helpers (Ohio) full-time (less than a year)

    Pros

    You work and associate with different clients.You meet and make friends with the other employees.

    Cons

    Sometimes during your shift you rarely get the time to rest.

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    The worst company to work for in the field of home care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Care Giver in Lansdale, PA
    Current Employee - Senior Care Giver in Lansdale, PA

    I have been working at Home Helpers (Ohio)

    Pros

    There are some great clients if you are lucky enough to work with the nicer crowd. If you are able to work hospice most families will treat you very fairly. The hourly rate is great if you are able to work reasonable hours.

    Cons

    This is by far one of the worst companies i have ever worked for in my life. The hours are sporadic and the management doesn't give you a shred of respect. There are many times when you will be expected to work for two hours at a time with gaps of six or more hours between. If you are lucky enough to work more then twenty hours in a week you have to be very careful to keep track of your hours. Since i began working for this company more then 30 times i was shorted on hours. In my opinion this is one of the worst companies to work for at least in the Pa area. There are no benefits and the quarterly bonus is laughable at best .

    Advice to ManagementAdvice

    The management should learn to treat their caregivers as equals and with respect. Without the employees they would have nothing. None of them have even an ounce fo respect for their employees. They should learn their is a time and a place to call someone and doing so when you give advanced notice of a funeral is unacceptable

    Doesn't Recommend

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