Home Instead Senior Care Reviews

Updated September 4, 2015
54 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Roger Baumgart
8 Ratings

Pros
  • Opportunity to make a difference in Seniors lives (in 10 reviews)

  • Flexible hours, Nice staff, great pay (in 17 reviews)

Cons
  • Low pay, benefits only for office staff (in 17 reviews)

  • and there are currently no benefits (in 16 reviews)

More Pros and Cons

54 Employee Reviews

Sort: Popular Rating Date
  1. Frustrating at my particular franchise office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Care Coordinator
    Former Employee - Client Care Coordinator
    No opinion of CEO

    I worked at Home Instead Senior Care full-time

    Pros

    Great to work with and for senior families in need of care and support. A couple of my co-workers were great.

    Cons

    The office atmosphere depends completely on the local franchise owner. In my case, the owner was a jerk and did not provide what I was hired to sell. I found this to be a very frustrating situation in the service industry. He also allowed petty office politics (on the junior high level) to prevail. I'm sure this is not the case at all franchise offices.

    Advice to Management

    Your franchise owner may bring in the dollars, but the quality of service provided to the community matters too.


  2. caregiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Forest Park, Hamilton, OH
    Current Employee - Caregiver in Forest Park, Hamilton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care (More than a year)

    Pros

    Flexible schedule for my busy lifestyle

    Cons

    Lots of confusion about scheduling most weeks


  3. Helpful (2)

    Home Instead Senior Care Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Bowling Green, KY
    Current Employee - Caregiver in Bowling Green, KY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Home Instead Senior Care full-time (More than a year)

    Pros

    You will get hired almost immediately. The training class is good.

    Cons

    You get bumped around on jobs a lot. You don't get what you asked for as far as hours. It's a lot of brainwashing as far as you going above and beyond the call of duty to care for the elderly but in reality it's just to make money for the company. You will get put on jobs no one else wants if you're not like much by the staff. The pay sucks. $8 to start and maybe a raise of 10 cents in a year if you adhere to some strict rules. Some of the office staff needs training in how to speak to people. They walk past you and not speak all day, but at the employee meetings, they act as if you are gold. Double standards. Also, if you jump every time they say jump, you are a good employee. Will blow up your phone to send you to jobs.

    Advice to Management

    You have a high turn over. You want your employees to take care of you and your clients but you don't take care of your employees. Pay a decent wage so we don't have to live on our jobs just to take care of our bills. A certificate hanging on a wall is not much of a life if I have to live there to make ends meet. Your employees will be more loyal if you really treat them like family and share the wealth. Put some people of color in the office. No diversity at all.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Not Enough Hours, Rude Co-Owner

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Fayetteville, NC
    Current Employee - Caregiver in Fayetteville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care part-time (More than a year)

    Pros

    Flexible schedule, ability to work with clients 1 on 1 in the home, on going training classes

    Cons

    One of the owners is incredibly rude and some members of the office staff can be that way as well. No guarantee of hours and choppy scheduling like working MWF instead of MTW or consecutive days. The pay is very low for all that they expect their caregivers to do and how available they require us to be. I also think it is ridiculous that we can be fired if we decline more than two shifts a month. And we have to drive to the office to pick up paychecks.

    Advice to Management

    Offer consecutive scheduling, stop being so incredibly rude, increase pay for caregivers per all of the tasks we are required to perform. Mail paychecks or offer direct deposit. Driving in can be a hassle especially if employees live far from the office.


  6. Salary review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Partner in Seattle, WA
    Former Employee - Associate Partner in Seattle, WA
    Doesn't Recommend
    Positive Outlook

    I worked at Home Instead Senior Care part-time (More than a year)

    Pros

    Providing care to Senior citizens is rewarding and gives you a good retrospect to the future.

    Cons

    Pay is low and raises are far and few. You have a schedule that is up or down.

    Advice to Management

    Keep your good people and reward them!!!


  7. Helpful (1)

    Caregiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Evansville, IN
    Former Employee - Caregiver in Evansville, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Home Instead Senior Care (More than a year)

    Pros

    Flexible, Great Training, free food, nice clients

    Cons

    Staff starts out nice but quickly changes attitude towards individuals, pay could be better

    Advice to Management

    Hire better people in the office


  8. Helpful (1)

    Terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care full-time (Less than a year)

    Pros

    Easy to get a job

    Cons

    Cared more about making lots of money than properly training and compensating employees. Owners claimed to be Christians, but treated their employees very poorly. There was no balance of work and home life, grossly underpaid their office staff, had illegal HR practices and said they didn't care, and had unrealistic expectations. Worst company I've ever worked for.

    Advice to Management

    Properly train your employees and pay them such that they feel appreciated and will work hard to further the business.


  9. mental health assistance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Assistance in Providence, RI
    Former Employee - Mental Health Assistance in Providence, RI
    Doesn't Recommend
    Negative Outlook

    I worked at Home Instead Senior Care full-time (More than 10 years)

    Pros

    Love to work with people

    Cons

    I want to work with less supervision

    Advice to Management

    Am the best candidate for this position


  10. Awful Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Indianapolis, IN
    Former Employee - Marketing in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care full-time (More than a year)

    Pros

    I enjoyed my coworkers and meeting our senior clients. I felt they truly needed us.

    Cons

    The owner was very two faced. Continually had us marketing in other territories. When we got a new client we were unable to staff them.

    Advice to Management

    Listen to your employees and be ethical! Follow your territory guidelines!


  11. Helpful (3)

    Home instead senior care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get as many hours as you want, easy work, good pay if you're willing to work your butt off.

    Cons

    The staff only cares about the money not the employees or the clients they send their employees to care for.



Showing 54 of 382 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.