Home Instead Senior Care

  www.homeinstead.com
  www.homeinstead.com
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Home Instead Senior Care Reviews

Updated September 11, 2014
Updated September 11, 2014
205 Reviews
3.3
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roger Baumgart
30 Ratings

Review Highlights

Pros
  • One pro is that you are helping create jobs and helping seniors stay in their home (in 7 reviews)

  • Ability to help seniors stay independent, flexible hours, good training (in 4 reviews)


Cons
  • Low pay, benefits only for office staff (in 9 reviews)

  • No benefits or paid time off, little interaction with other caregivers, lack of company support (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Senor care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA  in  Martinsburg, WV
    Current Employee - CNA in Martinsburg, WV

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    Heart felt people that are truely amazing! They really do care and understand. Flexable schedule.

    Cons

    Pay is horrible. Can afford gas ro do what i love when you dont make enough to cover the trip.

    Advice to ManagementAdvice

    When you pay milage pay it from start of day to patient and back. Not just if you take them out. And pay it seperately on a while other check once a month. That woukd help tremendously!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    It has been a great job to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  North Olmsted, OH
    Current Employee - Caregiver in North Olmsted, OH

    I have been working at Home Instead Senior Care full-time for more than 8 years

    Pros

    I enjoy the way the staff is so helpful and professional in their professional area of expertise.

    Cons

    Getting to the meetings to stay in compliance.

    Advice to ManagementAdvice

    The upper management is just a great set of people to work with all the time.

    Recommends
  3.  

    Really Great Company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Chicago, IL
    Current Employee - Caregiver in Chicago, IL

    I have been working at Home Instead Senior Care full-time for more than 5 years

    Pros

    It's run Great. All of the people in the company are Great! The work is completely flexible (depending on your preferences) and pretty enjoyable. The company encourages and supports you as much as the clients. They do a Really great job all around!!!

    Cons

    The pay is not the best (but workable!) and there are currently no benefits.

    Advice to ManagementAdvice

    Pay the employees more and offer benefits!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA  in  Jacksonville, FL
    Current Employee - CNA in Jacksonville, FL

    I have been working at Home Instead Senior Care full-time for more than a year

    Pros

    Very flexible and you can pick up shifts anytime

    Cons

    You have know how to work will Alzheimer's and dementia clients it gets rough but it's still good

    Approves of CEO
  6.  

    Honor to care for Elderly people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver  in  Moorpark, CA
    Former Employee - Caregiver in Moorpark, CA

    I worked at Home Instead Senior Care part-time for less than a year

    Pros

    Being able to listen to personal stories about a person's life.

    Cons

    When its time to move to a new client, because your not needed anymore and when their life comes to an end.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    acceptionable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA  in  Atlanta, GA
    Current Employee - CNA in Atlanta, GA

    I have been working at Home Instead Senior Care full-time

    Pros

    they work well with your schedule

    Cons

    Doesn't pay for mileage traveling to patients homes

    Recommends
    No opinion of CEO
  8.  

    caregive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver  in  Palmdale, CA
    Former Employee - Caregiver in Palmdale, CA

    I worked at Home Instead Senior Care full-time for more than a year

    Pros

    They care for the senior they provide care for

    Cons

    you don`t get paid enough

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A well run senior citizen companion/caregiver agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Companion
    Former Employee - Companion

    I worked at Home Instead Senior Care part-time for more than a year

    Pros

    They provide training, have regular quarterly meetings with 2 different time slots, good matching to clients, good communication, professionally run. A great staff.

    Cons

    No ding against them, just some clients only want 2 hours of care/help at a time, which doesn't give a caregiver much time to get things done for the client.

    Advice to ManagementAdvice

    Parent company needs to get away from housekeeping aspect and concentrate on care giving and companion activities. Housekeepers charge less or the same for agency costs and can do more needed in depth cleaning.

    Recommends
    Neutral Outlook
  10.  

    This is a good place to make a difference and find a start in health care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Care Giver  in  Columbia, MO
    Former Employee - Senior Care Giver in Columbia, MO

    I worked at Home Instead Senior Care part-time for more than a year

    Pros

    Great office staff. Flexible hours that work around your schedule. Willing to work with you to find a good fit.

    Cons

    Minimum number of hours not guaranteed. It all depends on how many clients they have and what fits your schedule.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Wonderful clients however office supervisors are a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  New Orleans, LA
    Current Employee - Caregiver in New Orleans, LA

    I have been working at Home Instead Senior Care as a contractor for less than a year

    Pros

    Work is very rewarding and clients are very appreciative of the services provided. Training program is fairly good, somewhat simplistic. The staff that works in the staffing office is spectacular. Person who answers the phone is very nice and pleasant to work with.

    Cons

    The supervisors in the office represent a group of paraprofessionals who act like skilled clinicians however have no idea of how to treat employees. Frequently treat employees like they are children. They all need leadership training and their level of emotional intelligence is most likely off the charts in the negative range. Franchise owner is very nice however has these supervisors running the show. They are very condescending in their mannerisms with staff.

    Advice to ManagementAdvice

    For an industry that has a very high turnover rate, I would assume that the office supervisors would be more careful in the manner in which they deal with staff. In my 30 years of full time employment, this has to have been the very worst managers I have ever encountered in my career. Tremendous lack of supervision of the caregivers actual performance in the home settings and instead, clinical supervisor wholeheartedly believes the staff who work the most shifts. Quarterly meetings are a waste of time. Information could be communicated via webinar and eliminate all of the childish games for "morale building". Clean house of the clinical director and trainer and hire real leaders who treat people like professionals instead of children and the agency would be much better.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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