HomeAdvisor

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  www.homeadvisor.com
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HomeAdvisor Reviews in Golden, CO

Updated September 8, 2014
Updated September 8, 2014
70 Reviews
3.0
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chris Terrill
37 Ratings

Review Highlights

Pros
  • Work-life balance varies but is generally good (in 8 reviews)

  • Free soda and occasional food trucks and other perks (in 10 reviews)


Cons
  • As with any call center there is a lot of negativity and crap talking (in 5 reviews)

  • Zero job security (if you don't sell, you will be gone quick (in 4 reviews)

More Highlights

46 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    They try to maintain a healthy work and life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant  in  Golden, CO
    Current Employee - Senior Sales Consultant in Golden, CO

    I have been working at HomeAdvisor full-time for more than 5 years

    Pros

    salary + commissions + good benefits, time off when needed and a flexible work schedule for tenured consultants. You learn marketing solutions for contractors.

    Cons

    Too many to mention, low commissions for a lot of work, low moral, very few sales contest or sales incentives, unprofessional culture, upper leadership is not visable or involved, the company is cheap and bottom line focused. They are never leading the way as a company regarding pay and are the last one to give raises.

    Advice to ManagementAdvice

    Give your loyal tenured consultants raises and acknowldege their hard work and dedication.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    typical phone sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant  in  Golden, CO
    Current Employee - Senior Sales Consultant in Golden, CO

    I have been working at HomeAdvisor full-time for more than 5 years

    Pros

    great hourly rate, great benefits.

    Cons

    it's easier to sell what you believe in. HomeAdvisor has a great product but they have deceptive practices on a lot of what they do. There core values are flawed. They want you to sell/believe the good stuff and not get in the weeds with the shady areas.

    Advice to ManagementAdvice

    treat the SP's as you would want to be treated. every lead that is sent out think about if you had to pay for it. Once that is done the sales process would double even triple.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    One of Denver's hidden gems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Golden, CO
    Current Employee - Anonymous Employee in Golden, CO

    I have been working at HomeAdvisor full-time for less than a year

    Pros

    - Incredibly friendly and helpful people in all areas
    - Highly involved executives/senior leaders who take the time to appreciate staff and their hard work
    - Work hard, play hard culture that with a lot of company involvement, events, and perks for employees
    - Flexible hours for better work-life balance
    - Opportunities to grow and advance career if you want to do it

    Cons

    - Somewhat recent rebranding (2012) and subsequent growing pains
    - Location: if you take public transportation it's a little out of the way and would take a lot longer than driving to get here. If you drive, parking can get pretty tight during core business hours
    - Despite size (1,000 + employees) and recent awards for top workplace, still relatively unknown in the Denver market

    Advice to ManagementAdvice

    - Continue to engage and interact with employees, and encourage them to pursue growth opportunities with realistic timelines

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  Golden, CO
    Former Employee - Sales Advisor in Golden, CO

    I worked at HomeAdvisor full-time for more than a year

    Pros

    Great People, fun games, ping pong tables, amazing benifits

    Cons

    No income potential, your capped at somewhere between 35-45k a year, only option for advancement is into a manager roll and it doesnt seem they are even happy

    Advice to ManagementAdvice

    Uncapped income potential, let the peacocks fly

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Not what they seem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Golden, CO
    Former Employee - Customer Service in Golden, CO

    I worked at HomeAdvisor full-time for more than 8 years

    Pros

    There are some very talented, great individuals that work here.

    Cons

    Everday is a new day at HomeAdvisor. Management is constantly hustling and re-engineering the company, trying to maximize the ridiculous amounts of money they squeeze out of unsuspecting contractors. Employees are expected to put the company first-before health and family, and are always being threatened with their jobs.

    Advice to ManagementAdvice

    Instead of turning the very cute and maliable into managers and directors---hire the talent that is on the floor. You may be surprised- they may know something!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    I have learned a lot within the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Golden, CO
    Current Employee - Sales Manager in Golden, CO

    I have been working at HomeAdvisor full-time for more than 8 years

    Pros

    Work, Life Balance is pretty good.

    Cons

    Compensation is lower than it should be

    Advice to ManagementAdvice

    Be more involved with your people,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Sales Consultant  in  Golden, CO
    Current Employee - Online Sales Consultant in Golden, CO

    I have been working at HomeAdvisor full-time for more than 5 years

    Pros

    Good people, fun and not bad pay

    Cons

    Problems with comp plan. Cant be sure what you make from check to check. Very difficult to take time off. The adjustment doesn't make up for lost commision.

    Advice to ManagementAdvice

    Get rid of multiplyer go back to old budget adjustment for days missed.

  9. 2 people found this helpful  

    7 years wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Sales Representative  in  Golden, CO
    Former Employee - Online Sales Representative in Golden, CO

    I worked at HomeAdvisor full-time for more than 5 years

    Pros

    Some of the best, most compassionate, and ethically concerned people I was pleased to call my co-workers.

    Cons

    Management treats the employees like bad doggies that got into the trash while the owner was away. No sense of job security and their "management" talks consists of little reviews of a few calls out of thousands completed weekly. Always negative. And yes, they sandbag their criticism to be used as a reason for termination as soon as the company is loosing $. They churn through good,smart employees, and keep zombies and boot lickers on. Worse yet, one employee makes 24K and the guys next to them in cube city, are spoon fed thousands of dollars of commissions. They renamed the company HomeAdvisor to distance themselves from the name ServiceMagic, which is pending hundreds of lawsuits. Favoritism is rampant, and you are segregated into groups, like high school. The worst: their profits are dependent upon lying to the contractors and homeowners about costs and prescreening. AND employees are encouraged to leave their ethics at the door. The average contractor leaves before 90 days are up and a two year employee is an "old-timer".

    Advice to ManagementAdvice

    There are people working for you with a combined total of hundreds of years of experience. Try listening to them---you might actually dodge another consumer fraud investigation. Do not make people choose between their undying dedication to your new car (which you will not park in site of the facility) and sleeping and eating indoors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    My experience at HomeAdvisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Golden, CO
    Former Employee - Manager in Golden, CO

    I worked at HomeAdvisor full-time for more than 5 years

    Pros

    Co-workers were great, culture was fun, benefits were good, it is a good service for the customer.

    Cons

    They do not pay well and there are no raises. Many management decisions and promotions are made behind closed doors. Politics and favoritism seem to rule the day in management. Promotions are often handed to individuals who do not deserve the opportunity. Good managers with departments that do well are locked into a position and never get promoted. It appears that recently operations leadership has lost direction. Decisions seem to be made with short term goals in mind. Tenure means nothing. You can be there today and gone tomorrow.

    Advice to ManagementAdvice

    Start paying people what they are worth (share the wealth). Be transparent with your decisions and partner with HR to implement processes that insure that you are transparent. Promote people based on merit and not who you like. Go back and dig up those core values you used to tout especially the one about integrity.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Worked there 6 Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology  in  Golden, CO
    Former Employee - Technology in Golden, CO

    I worked at HomeAdvisor full-time for more than 5 years

    Pros

    Culture - Really allow for balance between home/work. Decent pay, benefits were ok.
    The HR staff typically was never heard from. Worked for Senior Managers and it was impossible to tell what their main focus for a given year was

    Cons

    Horrible at giving raises, begging was about the only way to get one. Sleeping with your manager was another, but thats just disgusting. Allowed 1-2 people on a given team have WAY more power than their roles should have been allowed, 1 employee was known to have kept documentation that would 'keep her employed' as long as she wanted to work there.

    Advice to ManagementAdvice

    Find a way to promote from within way to much of the brain trust left over last 1yr, within technology groups.

    Recommends
    Negative Outlook
    Disapproves of CEO

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