HomeAdvisor

  www.homeadvisor.com
  www.homeadvisor.com

HomeAdvisor Reviews

Updated November 9, 2014
Updated November 9, 2014
76 Reviews
3.0
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chris Terrill
40 Ratings

Review Highlights

Pros
  • Work-life balance varies but is generally good (in 8 reviews)

  • Free soda and occasional food trucks and other perks (in 10 reviews)


Cons
  • As with any call center there is a lot of negativity and crap talking (in 5 reviews)

  • Zero job security (if you don't sell, you will be gone quick (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Sales Representative in Denver, CO
    Current Employee - Online Sales Representative in Denver, CO

    I have been working at HomeAdvisor full-time (more than an year)

    Pros

    Learn a lot about consultative sales and meet a lot of great people

    Cons

    Customers are somewhat difficult to work with

    Advice to ManagementAdvice

    Filter leads better

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Competitive high pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HomeAdvisor full-time

    Pros

    motivation, internal job movement, hires within, no cap on income potential

    Cons

    It's a sales job so you better learn to sell if you don't know how to

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company, great benefits, great sales pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer in Golden, CO
    Former Employee - Telemarketer in Golden, CO

    I worked at HomeAdvisor full-time (more than an year)

    Pros

    Benefits, perks, consistent hours, fair pay

    Cons

    Great sales pressure, but you get coaching

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Work life balance is all talk, no integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Lenexa, KS
    Former Employee - Inside Sales in Lenexa, KS

    I worked at HomeAdvisor full-time (less than an year)

    Pros

    Benefits are good, wage is fair for telemarketing

    Cons

    Lots of drama, management always makes you feel as though they're behind on quotas then celebrate at the end of the week. Once I came in to work after the weekend and found we set a new company sales record, but the week before we were told how behind and awful we were doing. I once received an evaluation that stated,"your high integrity has probably resulted in lower sales numbers". My first day on the phones I was asking specifically how to handle a situation and was told point blank, "just lie to them". As I stated previously no morals, no integrity.

    Advice to ManagementAdvice

    Being honest with customers will result in better retention, resulting in higher revenue. Your turn and burn mentality will be the downfall of your business, which in unfortunate considering the product is a great concept.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Tough sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Denver, CO
    Current Employee - Sales in Denver, CO

    I have been working at HomeAdvisor full-time

    Pros

    flexible schedule laid back environment

    Cons

    not secure job. they can easily rpelace you

    Approves of CEO
  7.  

    Typical call center sales job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Golden, CO
    Former Employee - Sales Representative in Golden, CO

    I worked at HomeAdvisor full-time (more than an year)

    Pros

    If you get placed on a good team with a good manager you have a fair amount of freedom and latitude to do your job, and you can make some decent money.

    Cons

    They churn sales people, so the support needed to succeed isn't always there. They don't do a good job of supporting their clients so the sales team is left holding the bag and the company doesn't uphold promises that they tell the sales team to make. pay structure is continually being adjusted so that you must reach ever higher goals to maintain your income.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    6 years and lots of work gets you passed over for lesser talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Non-Exempt Employee (Second Floor, West Building) in Denver, CO
    Former Employee - Non-Exempt Employee (Second Floor, West Building) in Denver, CO

    I worked at HomeAdvisor full-time (more than 5 years)

    Pros

    Fun technology and platform to work with. Worked hard to setup the team that I worked for the best that I could. Lots of good coworkers

    Cons

    VPs/Managers only want to promote people who kiss U know what to get ahead. Having employees feel that they have 'power' over managers because of affairs within departments, knowledge of bad hiring/firing decisions, and just general knowing WAY to much about personal lifes, is not a way to move the company forward. THE CEO? He is a joke, pompous short man that thinks the rest of the floors are just peons that should do his bidding. He has no clue as to where to move the company next.

    Advice to ManagementAdvice

    Try to promote from within. You have alot of great talent within the ranks of the company, but your afraid to let someone try and put a team on their back and lead them after working with/leading them from a support role. You need to listen to some of the complaints and get rid of old workers that are just not cutting it anymore.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Sales Representative in Golden, CO
    Current Employee - Online Sales Representative in Golden, CO

    I have been working at HomeAdvisor full-time (more than an year)

    Pros

    Co-Workers, Environment, Culture, Company Events, work-life balance

    Cons

    Constantly changing commission plan. Changing styles of management. Zero job security (if you don't sell, you will be gone quick.) Not a very stable work situation

    Advice to ManagementAdvice

    Less micro-managing and more input from employees. Quit always asking for more and giving less in return. This is a wonderful place to work if you can manage to get into some of the more prestigious departments. Corporate positions receive yearly bonus' and have a much more relaxed work environment. The sales department is good to work for, but they will work you to the bone and keep asking for more. An average 1st year sales rep will make about $40,000, don't let them fool you with the constantly changing voodoo commission plan. Very good fit if you are extremely aggressive, competitive, and have a lot of energy. All in all I would recommend this job for any younger sales professionals.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager in Denver, CO
    Current Employee - Customer Care Manager in Denver, CO

    I have been working at HomeAdvisor full-time (more than 3 years)

    Pros

    Great leaders, great product, great direction

    Cons

    Lots of change of direction, but does always recover in the end.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Tolerable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Phone Sales in Golden, CO
    Former Employee - Phone Sales in Golden, CO

    I worked at HomeAdvisor full-time (less than an year)

    Pros

    Benefits, easy location. 8 to 5 job. Some really nice people to work with. free pop and basketball hoops for your breaks.

    Cons

    Very unreasonable sales quotas for new trainees. Treated like a # instead of a employee. In their new eight week training program. They give you a beaten to death customer call list. Then fire you after eight weeks of training with less than 4 sales.

    Advice to ManagementAdvice

    Treat your employees like people not stats.
    Get a better training program, this program is very very unorganized.

    Doesn't Recommend
    Negative Outlook

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