HomeAway

  www.homeaway.com
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HomeAway Reviews

Updated August 20, 2014
Updated August 20, 2014
107 Reviews

4.3
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HomeAway CEO Brian Sharples
Brian Sharples
92 Ratings

Review Highlights

Pros
  • Work-life balance is ideal - if work is getting done, you can do what you need to do (in 6 reviews)

  • HomeAway has a great C-Team and core set of products (in 6 reviews)


Cons
  • Good luck keeping your work/life balance (in 6 reviews)

  • Growing so quickly that there are some growing pains, still trying to organize management and hierarchy (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company that you will really enjoy being a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative  in  Austin, TX
    Current Employee - Customer Support Representative in Austin, TX

    Pros

    You are treated as an adult and they trust you to do your work to the best of your abilities, you are not micromanaged.
    The vibe is great and free snacks and drinks help.
    Definitely a job that could become a career.
    More vacation than I have had at any other job.

    Cons

    Not a whole lot wrong with this place.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very rewarding summer internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    Pros

    Amazing team to work alongside, a lot of room to grow, and a lot of positive changes happening constantly.

    Cons

    A little behind in keeping up to date with trends and practices, a lot of focus on competitors, and a heavy lack of proper brand marketing. I was not there long enough to truly get how management affects long term work, or how the CEO and company's values and priorities affected others.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    There's no place like HomeAway. My experience has exceeded every expectation. I can't imagine being anywhere else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    Pros

    The people.
    The flexibility to work when you need to and at your own pace as long as you meet your deadlines.
    The facilities and workspace.
    The technology and ability to work with employees all over the world.
    The work hard, play hard mentality/culture

    Cons

    I didn't meet many people outside of my department. I wish it was easier to do so, but the people I did meet are absolutely amazing.

    Advice to ManagementAdvice

    Keep doing what your doing. Maintain the comradery and recognize areas that which it can improve between departments.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Solid culture (feels genuine and not forced).
    You will work with very talented people.
    Pay and benefits are above average in my experience.
    Work is challenging and rewarding.
    Work-life balance is strongly encouraged (which is new for me).
    Overall, they tend to hire very good managers and I feel supported and empowered.
    They provide a shuttle with wifi if you need to get from one company location to another.
    Quality work environment and free snacks (be careful, you can put on 5 - 10 pounds quickly)!

    Cons

    Many locations throughout Austin so can be a bit tough when you need to meet with people face-to-face.
    Growing at a rapid rate so there are always too many things you don't have time to get to.

    Advice to ManagementAdvice

    Thank you for an awesome place to work. Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Austin, TX
    Current Employee - Product Manager in Austin, TX

    Pros

    The people and culture are by far the best things about HomeAway. Everyone is extremely intelligent and the culture is very down-to-earth for a company of this size. There is no dress code and managers trust employees to manage their own time as long as their getting their work done.

    Cons

    With all of the websites that HomeAway operates, things can be very complex and take much longer than you might expect to get done. This is the challenge when you're acquiring and integrating the technology and people from other companies several times per year.

    Advice to ManagementAdvice

    Laser focus on top few priorities vs. mediocre focus on too many priorities.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    3 years in and still happy, challenged, and growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience  in  Austin, TX
    Current Employee - Customer Experience in Austin, TX

    Pros

    Dynamic environment (not a good fit if you prefer little change), love the challenge of building up a new industry. I work in Customer Experience and we get to interact with all customer segments and help keep them engaged and doing their best. We work hard for our colleagues and HomeAway does a lot of good things to recognize employees and maintain a hardworking but fun culture. People who tend to complain a lot may never have worked anywhere else...you really gonna complain about the specifics of free food being supplied what feels like daily? The company is remarkably transparent in sharing plans with every employee -- we are trusted with a lot of information.

    Cons

    Having grown through rapid acquisition, we are still working to simplify our systems and balance investments new stuff versus making current tools the most excellent they can be. Reality is that growth of teams may also mean that advancement opportunities exist, but you have to go after them. CS is open 24/7/365 and while that is a point of pride in excellent service, it sometimes feels we are the only ones in the company doing so, although that is not true.

    Advice to ManagementAdvice

    Obsess even more about our customers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Working at HomeAway

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great Company. Great experience. I definitely recommend working here to anyone who is interested in having a great career.

    Cons

    I'm not sure I have much negative to say. The company has been growing very fast and it has been hard to manage the growing pains.

  9.  

    Great culture and sharp senior management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Austin, TX
    Current Employee - Director in Austin, TX

    Pros

    Interesting industry (tough to beat travel)
    Senior leadership (CEO, COO in particular)
    Great, fun company culture
    Very little politics by corporate standards

    Cons

    Not as nimble as would expect of a company of its size
    Some managers in roles that may not be equipped for

    Advice to ManagementAdvice

    Continue to preserve company culture but look at org structure and processes to improve employee efficiency and speed to market

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Success and confidence with a touch of ADD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Austin, TX
    Current Employee - Product Manager in Austin, TX

    Pros

    Many really smart people working together to build a new market. The only place I have ever worked where the products I get to participate in actually change and improve an industry. In that way it feels like a startup in a new space. Compensation and benefits are very good in Austin. Management is focused in evolving people and pushing us hard to achieve. Product roles require building up leadership muscles given the highly matrixed organization and fragmented aspirations (both a pro and con). On the surface, the products and problems look easy, but they are not given a very complex customer base and the ownership of global marketplace. A great challenge that touches both consumer and SMB classes of problems. One of the few companies where mobile is a value prop vs. a trendy thing to do.

    Cons

    The company suffers from ADD, which translates into resources being spread very thin, product MVPs stretching the the definition of "minimum", and a lot of conquer and move on behavior. It's a delicate balance between being a public company focused on quarterly revenue targets and having a group of passionate people trying to build great products.

    Advice to ManagementAdvice

    Focus on reducing complexity to gain leverage.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    HomeAway takes care of it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Engineer  in  Austin, TX
    Current Employee - Senior Database Engineer in Austin, TX

    Pros

    The people working at home away are some of the most skilled and approachable co-workers I have ever had the pleasure of working with.

    Cons

    HomeAway is growing rapidly and is facing the associated challenges of navigating from a small workforce to a large one. Some workflow processes are in flux and I feel some teams could use some lean methodologies to improve output. This is common for companies that grow rapidly and is often a good problem to have.

    Advice to ManagementAdvice

    Bring in a lean expert to examine some processes.

    Recommends
    Positive Outlook
    Approves of CEO

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