HomeAway Reviews

Updated April 13, 2015
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4.3
178 Reviews
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HomeAway CEO Brian Sharples
Brian Sharples
150 Ratings

Pros
  • Work-life balance is ideal - if work is getting done, you can do what you need to do (in 15 reviews)

  • Fun and social work environment - lots of social events to get to know colleague's even better (in 14 reviews)

Cons
  • The pay is good, plus commissions , the work-life balance is definitely positive (in 8 reviews)

  • The company is growing FAST - generally more of a positive than a negative, but communication between departments could be improved (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (6)

    A great family to be a part of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative in Austin, TX
    Former Employee - Customer Support Representative in Austin, TX

    I worked at HomeAway full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Without a doubt the best company I've wirked for. People are very friendly, there is a real sense if comradery. The business takes very good care of employees too, and management is keen for employees to be given lots of responsibilities to encourage their careers to evolve.

    Cons

    When I left the company, it was going through a transition from a start up to a public company. Consequently a lot of new burocracy was introduced and a lot of people who had been with the company for years were unceremoniously let go by new department heads who were brought in from the outside. I was unaffected by these changes, but the new atmosphere was not one in wish I wanted to continue working, hence I started looking for other opportunities elsewhere.

    Advice to Management

    Realize that the people working for you care a great deal about the company's success - and each other. When you treat one person as disposable, you are likely to lose a lot of others out of protest.

  2. Helpful (2)

    Company growth limits individual growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HomeAway full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture, nice people, great events, snacks, games, very flexible schedule and environment. Amazing vacation and decent benefits.

    Cons

    Not many growth opportunities and due to the company growth there is a lot of turnover and voices not being heard. This also depends on the team you are on and on management. Some teams are better at this than others.

    Advice to Management

    Find out why people are leaving and work to make employees happy, not just make money. Happy employees will make growth even more successful. Overall, it is still a great company.

  3. Helpful (1)

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HomeAway full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The office decor is great and makes for a very pleasant working space

    Cons

    When corporate decided to start hiring upper management; completely unaware of the city culture to come in and "clean house", the environment went from a fun, work together, play together group to just another cold suit & tie corporate institution, focused only on the bottom line. Everyone is replaceable, everyone is just a number, everyone is stressed out and office morale (in all offices) is below zero, only they pretend things are great so that they can keep their jobs. Their new attitude, after the mass exodus of people upon hiring these robots: "if you don't like it here, then leave". There was even a PR email that went out to the entire company, demanding current employees post positive reviews about the company for rewards. Oh- not to mention: the number of interoffice extra-marital affairs is unbelievable, especially within management. Their solution: just re-org them.

    Advice to Management

    Remember the human beings who created the company culture and who took the company public. Corporate robots will ensure the revolving door continues to swing.

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  5. Helpful (1)

    Great company, can be very slow moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product in Austin, TX
    Current Employee - Product in Austin, TX

    I have been working at HomeAway full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company culture is really great. They genuinely care about their employees, and put a lot of effort into making it a fun place to work. The industry itself is an exciting one to work in, and HomeAway is clearly the leader in the category.

    Cons

    With as fast as HomeAway is moving, it can be very slow to move the chain on projects. Project life cycles seem to be longer and longer each year, and the alignment between offices globally seems to always be off.

  6. Helpful (2)

    It's Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trust & Security Representative in Austin, TX
    Former Employee - Trust & Security Representative in Austin, TX

    I worked at HomeAway full-time (more than a year)

    Pros

    Benefits are amazing but they cut our holidays, so NO holidays. And co-workers were amazing, very friendly office environment.

    Cons

    No holidays off was a big issue for me. Also the upper management was aloof and disconnected from staff.

  7. Helpful (3)

    Demanding but Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at HomeAway full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    At HomeAway, you may have your established work routines, but you never know what the day is going to throw at you. In its efforts to remain agile, HomeAway is always trying something new.

    Management demands that you bring your "A" game to the table and your co-workers will be some of the smartest people you've ever met. These factors will push you to perform at your highest levels.

    The environment at HomeAway is conducive to creativity and innovation. People are open to change and the company is interested in the best solutions, not necessarily the cheapest, which is very refreshing.

    Cons

    It's difficult to maintain a work-life balance.

    Advice to Management

    While working at HomeAway is a rewarding experience, employee recognition and team building events on some of the teams can be hard to find.

  8. It is a very laid back company and seems to be a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative in Austin, TX
    Current Employee - Customer Support Representative in Austin, TX

    I have been working at HomeAway full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has great benefits. They provide four weeks of paid vacation; a week of sick time; company holidays; floating holidays; inexpensive medical insurance coverage through BCBS; dental and vision insurance; a free vacation rental stay per year; free food, drinks and snacks; extremely discounted metro rail and bus passes;.

    Cons

    Too much of the new hire training consists of a classroom situation with no testing environment to learn in. There is not enough on the job training. They give you the basics and set you out on your own.

    Advice to Management

    It would be nice if the company would strive to make sure all employees are able to have 2 consecutive days off. A staggered schedule is difficult to maintain for employees who already work in a stressful job.

  9. Helpful (1)

    Support Specialists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative
    Former Employee - Technical Support Representative

    I worked at HomeAway full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great company culture, fun holiday gigs, pretty laid back work environment.

    Cons

    Low, incompetent pay. If you are looking to further your technical career, good luck going through the technical support route. You are better off finding a smaller company that is interested in YOUR career goals.

    Advice to Management

    Quit hiring support specialists as if they are wal mart employees. Try giving them better comp., and you may have more people stick around and then you can quit hiring a ton of short-timers.

  10. Helpful (1)

    If you are competitive, confident and work really hard - you will be noticed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Manager in Austin, TX
    Current Employee - Sales Account Manager in Austin, TX

    I have been working at HomeAway full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, relaxed working environment, continuous training and mentoring provided. If you are consistently transparent about your career goals and work hard to over attain your quota, they will help you with opportunities for growth.

    Cons

    Pay is average for a company of its' size and caliber. Quotas are aggressive and commission is capped.

  11. Helpful (2)

    Home sweet home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HomeAway

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    people are nice, work is interesting, and atmosphere is good.

    Cons

    pay not the best and can be tough to move up

    Advice to Management

    don't get too complacent

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