HomeAway Reviews

Updated September 22, 2014
Updated September 22, 2014
116 Reviews
4.3
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HomeAway CEO Brian Sharples
Brian Sharples
99 Ratings

Review Highlights

Pros
  • Work-life balance is ideal - if work is getting done, you can do what you need to do (in 6 reviews)

  • HomeAway has a great C-Team and core set of products (in 6 reviews)


Cons
  • Good luck keeping your work/life balance (in 6 reviews)

  • Growing so quickly that there are some growing pains, still trying to organize management and hierarchy (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very strong executive leadership team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at HomeAway full-time for more than 3 years

    Pros

    The VR industry is evolving quickly and HomeAway is a major reason why. The leadership team is solid, and their strategic decisions are sound. While the company is global, and fairly large, it still feels like a young and nimble company.

    Cons

    The business is complex due to the acquisitions. Complexities are always underestimated in planning and it can result in over committing and/or under delivering.

    Advice to ManagementAdvice

    Keep the open dialog. I have to take my hat off to management. They encourage questions, listen, and respond openly. This is critical to maintaining a culture that feels empowered to make a change.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good team, working on interesting technical challenges

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Engineer  in  Austin, TX
    Current Employee - Cloud Engineer in Austin, TX

    I have been working at HomeAway full-time for more than a year

    Pros

    A group of smart, friendly people who are working on leading edge technology. Strong leadership who provide direction, but don't micro manage.
    Great benefits, including lots of vacation.
    Regular team events, flexible working hours.

    Cons

    Sometimes over booked, especially near deadlines.
    Company is still growing and finding its way.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineering Manager  in  Austin, TX
    Current Employee - Software Engineering Manager in Austin, TX

    I have been working at HomeAway full-time for more than a year

    Pros

    People will try to do the right thing. There's a general feeling of the company being run the "right-way." Folks at the top make informed decisions based on business value and priorities. On the development side when looking at possible paths of implementing something the proper way of doing things usually wins. Shortcuts are rare and when taken are tracked as technical debt. That makes development, changes and new features much easier to add and maintain. It is a great place to learn how to do things in a way that minimizes long term maintenance costs. There's also a push from above to improve things continuously to make people happy.

    Cons

    The way teams are setup and quarterly goals tracked can lead to silos. There are initiatives trying to solve this problem though.

    Advice to ManagementAdvice

    Keep up the good work! Please consider adding a more competitive 401k match to the benefits package. It is an area in which homeaway is not competitive with the overall market.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Some great people, but too many bad apples the spoil the bunch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Austin, TX
    Current Employee - Software Engineer in Austin, TX

    I have been working at HomeAway full-time for more than a year

    Pros

    There are some really fantastic people at HomeAway that make it fun to come into work at times. Some of the work is challenging. They do their best to try to have a culture that is enjoyable.

    Cons

    A lot of the management is disrespectful and unprofessional. There are people that are making decisions that they are not qualified to make, which leads to problems down the road. Friendships and tenure play more into raises and promotions than actual output or quality of work delivered. Management is more concerned with seeing reports and pretty pictures than actually delivering good products. There are too many cliques of people that all come from former companies together that make it like a high school cafeteria type of environment.

    Advice to ManagementAdvice

    Do not let non-technical managers make technical decisions or manage technical people. You will never be able to retain top quality talent if you have them reporting to bottom of the barrel management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    A company that you will really enjoy being a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative  in  Austin, TX
    Current Employee - Customer Support Representative in Austin, TX

    I have been working at HomeAway full-time for more than a year

    Pros

    You are treated as an adult and they trust you to do your work to the best of your abilities, you are not micromanaged.
    The vibe is great and free snacks and drinks help.
    Definitely a job that could become a career.
    More vacation than I have had at any other job.

    Cons

    Not a whole lot wrong with this place.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very rewarding summer internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at HomeAway as an intern for less than a year

    Pros

    Amazing team to work alongside, a lot of room to grow, and a lot of positive changes happening constantly.

    Cons

    A little behind in keeping up to date with trends and practices, a lot of focus on competitors, and a heavy lack of proper brand marketing. I was not there long enough to truly get how management affects long term work, or how the CEO and company's values and priorities affected others.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    There's no place like HomeAway. My experience has exceeded every expectation. I can't imagine being anywhere else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at HomeAway as an intern for less than a year

    Pros

    The people.
    The flexibility to work when you need to and at your own pace as long as you meet your deadlines.
    The facilities and workspace.
    The technology and ability to work with employees all over the world.
    The work hard, play hard mentality/culture

    Cons

    I didn't meet many people outside of my department. I wish it was easier to do so, but the people I did meet are absolutely amazing.

    Advice to ManagementAdvice

    Keep doing what your doing. Maintain the comradery and recognize areas that which it can improve between departments.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HomeAway full-time for more than a year

    Pros

    Solid culture (feels genuine and not forced).
    You will work with very talented people.
    Pay and benefits are above average in my experience.
    Work is challenging and rewarding.
    Work-life balance is strongly encouraged (which is new for me).
    Overall, they tend to hire very good managers and I feel supported and empowered.
    They provide a shuttle with wifi if you need to get from one company location to another.
    Quality work environment and free snacks (be careful, you can put on 5 - 10 pounds quickly)!

    Cons

    Many locations throughout Austin so can be a bit tough when you need to meet with people face-to-face.
    Growing at a rapid rate so there are always too many things you don't have time to get to.

    Advice to ManagementAdvice

    Thank you for an awesome place to work. Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Best company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Austin, TX
    Current Employee - Product Manager in Austin, TX

    I have been working at HomeAway full-time for more than 5 years

    Pros

    The people and culture are by far the best things about HomeAway. Everyone is extremely intelligent and the culture is very down-to-earth for a company of this size. There is no dress code and managers trust employees to manage their own time as long as their getting their work done.

    Cons

    With all of the websites that HomeAway operates, things can be very complex and take much longer than you might expect to get done. This is the challenge when you're acquiring and integrating the technology and people from other companies several times per year.

    Advice to ManagementAdvice

    Laser focus on top few priorities vs. mediocre focus on too many priorities.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    3 years in and still happy, challenged, and growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience  in  Austin, TX
    Current Employee - Customer Experience in Austin, TX

    I have been working at HomeAway full-time for more than 3 years

    Pros

    Dynamic environment (not a good fit if you prefer little change), love the challenge of building up a new industry. I work in Customer Experience and we get to interact with all customer segments and help keep them engaged and doing their best. We work hard for our colleagues and HomeAway does a lot of good things to recognize employees and maintain a hardworking but fun culture. People who tend to complain a lot may never have worked anywhere else...you really gonna complain about the specifics of free food being supplied what feels like daily? The company is remarkably transparent in sharing plans with every employee -- we are trusted with a lot of information.

    Cons

    Having grown through rapid acquisition, we are still working to simplify our systems and balance investments new stuff versus making current tools the most excellent they can be. Reality is that growth of teams may also mean that advancement opportunities exist, but you have to go after them. CS is open 24/7/365 and while that is a point of pride in excellent service, it sometimes feels we are the only ones in the company doing so, although that is not true.

    Advice to ManagementAdvice

    Obsess even more about our customers

    Recommends
    Positive Outlook
    Approves of CEO

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