HomeAway Reviews

Updated August 30, 2015
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4.2
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Approve of CEO
HomeAway CEO Brian Sharples
Brian Sharples
171 Ratings

Pros
  • They make a genuine effort to accommodate work life balance (in 15 reviews)

  • Fun and social work environment - lots of social events to get to know colleague's even better (in 14 reviews)

Cons
  • Good luck keeping your work/life balance (in 8 reviews)

  • Company is growing bigger everyday and could fall victim to a 'corporate' environment (in 6 reviews)

More Pros and Cons

210 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Awesome place for a software engineering internship!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The office space is awesome, the internship program is well-developed with cool substantial projects, the benefits and pay are some of the best in Austin, and the personalities are top quality with a great emphasis on work life balance.

    Cons

    I really can't come up with anything substantial. I probably drank too much coffee, but that's because coffee tastes good.


  2. Great company, awesome benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at HomeAway full-time (Less than a year)

    Pros

    The benefits here are stellar. 4 weeks paid vacation, very affordable medical/dental/vision, RSUs, and much more. The culture is great, I'm very happy to know so many great people.

    Cons

    The pay is average, but I think I could be making more for my particular job

    Advice to Management

    Keep it up! I love this company. I don't really have any other advice.


  3. Eh....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HomeAway (More than a year)

    Pros

    The people who work here are awesome - for the most part at least - and the offices/ facilities are amazing. There's breakfast provided every Friday morning while the C-Team presents and shares company and industry updates.

    Cons

    Management is unapproachable and HR is there to protect them while disregarding the needs of the regular employee. Growth potential is limited by how much brown-nosing you do and how good of friends you are with upper management. If you're looking to grow within the company you will be sorely disappointed as they'd rather take a risk on an unknown rather than train current employees.

    Advice to Management

    The company as a whole needs to be more people-focused. Even with the new culture roll out there are people in the company that are forgotten and don't seem to be included or taken into consideration in the values or culture of HomeAway. You're going to start loosing more people if you don't start taking the little man on the totem pole into consideration and the business will suffer.


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  5. Helpful (2)

    Just another IT sweat machine without focus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Austin, TX
    Former Employee - Software Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Excellent parties. Most people are extremely smart and approachable. The offices are pretty awesome and there's a gym at the Domain. Great insurance. Some women in leadership positions. "Mom" rooms. Great office locations.

    Cons

    There is no defined HomeAway management system here so choose your manager wisely. Some managers let their staff WFH, some don't. Some help and support their team, some don't. Some teams have no growth opportunity. There is still an old boys club to a lot of the management teams. There is absolutely no concept of ownership of a project. Everything is divided piecemeal across teams to the point of chaos. Horrible planning processes that waste so much time and energy and are an embarassment to the teams they supposedly represent. I've never worked somewhere where time was managed so poorly. So many meetings without accomplishment. There is a lot of jargon that is HomeAway centric that does not and should not make sense to new people. However, instead of adopting industry standards, HomeAway creates its own strange, cryptic standards and language. No understanding of how Jira should really work. The bonus system is very strange - called "COs". These are supposed to encourage us to acheive goals, but really are poorly defined deliverables that teams have a hard time emeting due to the dependenceis (and lack of coordination) amongst teams.

    Advice to Management

    Ever hear of Agile? Or dedicating people to projects? Or cross-team project managers? The PMO needs some serious help.


  6. Inside Sales-Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -free breakfast -perks for overperforming -management cares about your growth -lots of opportunities to grow -talks with c-team every Friday-offers transparency for company -attainable goals

    Cons

    I can't think of any major cons. Offering free lunch like Google would be great. Tuition Reimbursement isn't available yet, which makes it tough if you're looking to get a Master's Degree while working. Desk Away isn't available for Inside Sales Rep


  7. Great Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Austin, TX
    Current Employee - Customer Support in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than 3 years)

    Pros

    Much better than most call center environments, growing company allowing for growth opportunity, nice benefits options, lots of free food and snacks, C-Team with passion, engaged in employee feedback

    Cons

    Customer Support teams are large, would be nice to have smaller teams for more individualized support, sometimes light on the training, but seem to be working towards getting better at that, 24-7 support has it's pros and cons with having customers all over the world, but it would be nice if there was the option to close for major holidays like Christmas and Thanksgiving in the US.

    Advice to Management

    Continue to focus on employee development, new hire and on going training, listen to customer feedback, more employee offsite or offline moral opportunities


  8. Helpful (1)

    Large company now

    Former Employee - Senior Manager in Austin, TX
    Former Employee - Senior Manager in Austin, TX
    Approves of CEO

    I worked at HomeAway full-time (More than 3 years)

    Pros

    It's still a fun industry and the company has good people and solid perks. Great actual work space and multiple locations in austin

    Cons

    It's too big now and difficult to get anything done internally. Too many meetings and not enough action in product development that is required to compete with new competitors

    Advice to Management

    stop creating barriers to creating and developing exciting new products and offerings for customers. Always seems to be some new reason to stop a project with momentum


  9. Helpful (1)

    Accounting and Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Phenomenal leadership that recognize and reward talent

    Cons

    Various competing departments. Smart projects end up in the back burner.


  10. Helpful (2)

    Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Approves of CEO

    I have been working at HomeAway full-time (More than 8 years)

    Pros

    Flexible, good place for working parents, pro-people, great offices, vibrant part of the Austin tech company scene.

    Cons

    Silos have gotten deeper and more difficult to work across. Little opportunity for individual contributors to advance or to impact decision-making.


  11. Employee Culture is Tremendous!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I worked at HomeAway full-time (More than a year)

    Pros

    Absolutely employee focused! Weekly C-team presentation to employees - with live video to other offices - that keep folks abreast of changes before they happen. Annual engagement surveys results are turned into action-items and addressed with the company. Plenty of opportunities to engage socially with teammates. Employee's individual interests are celebrated.

    Cons

    It's a fast growing company, so you have to be agile and able to adapt to change. If you want to do the same thing every day and cringe when facing change - this is not the place for you.

    Advice to Management

    Keep it real and relevant. Management is being hired from "big player" companies because the organization is growing so quick. It's important that you recognize that the employees (especially those that have been there since it was a start-up) still hold onto the "grass-root", "roll-up your sleeves and get dirty" approach. This requires getting to know your employees and their interests/skills that are not part of their day-to-day job. Then you can leverage those hidden talents. The company and retention levels will benefit.



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