HomeScript Pharmacy
1.9 of 5 9 reviews
www.homescriptpharmacy.com Chicago, IL 16 to 50 Employees

HomeScript Pharmacy Reviews

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Aristotle Kornaros


22% of employees recommend this company to a friend
9 Employee Reviews
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2 people found this helpful  

Good team good service

Customer Service Representative/Pharmacy Tech (Current Employee)
Chicago, IL

I have been working at HomeScript Pharmacy full-time for more than a year

ProsI've been here for several years ,started in an entylevel position and have been promoted over time.even though we've had our growing pains ,I think its worth it. I heard about this site when a former employee contacted me to pass along negitave information so she can put it on this site.I came here to say that I support the company and the people I work with.

ConsGet a life and you won't have any cons.

Advice to Senior ManagementMore consistancy and better accountability in all aspects of the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Fun company, hard working team

Customer Service Specialist (Current Employee)
Chicago, IL

I have been working at HomeScript Pharmacy full-time for more than a year

ProsThe people. The team works really hard at providing the best customer service possible. The management team sets a high standard.

ConsLong hours at times, but that's the norm in the industry. Turnover, but that's expected in the industry. Especially in customer service.

Advice to Senior ManagementKeep listening to employees. Try bring more patient and invest more in them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great place to work if you have No Dreams or Aspirations

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at HomeScript Pharmacy full-time for more than a year

ProsAt the end of the day the only positive aspect of this place are the services offered to patients. Co-workers are also very helpful and friendly.

ConsSince I started working here the Owner and CFO have been completely responsible for destroying company morale and trust. Any opposition to these two is met with hostility and/or termination.

The turnover rate is high and workers in sweatshops get more respect than employees do here.

Pay raises are non-existent, no matter how well you perform, and you'll be lucky to get minimum wage.

Advice to Senior ManagementThe only honorable thing to do at this point is spare employees the humility and just close this business for good. It's a disgrace to this Country that a company can be run like this while treating employees in such a disposable manner that proves the American Dream is Dead...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Horrible Environment"

Anonymous Employee (Current Employee)

I have been working at HomeScript Pharmacy full-time

ProsIt is tough to find anything positive about this company except for the patients. I focus on the fact that I am helping people by insuring that they get their medication and have some human interaction since many of our customers have no one to help them. This one of the factors that keeps me going the other is my co-workers. We are a tight group and try to support each other.

ConsThe environment here keeps getting worse by the day. It has to be the owner who wrote the 2 fairly positive reviews as no one here is happy. First our pharmacy manager left--he was great and we all respected him, then the new CEO leaves. We were encouraged as some positive changes were being made but now things are worse then ever. The pharmacists are not respected and therefore are unhappy like the rest of us. Expectations are unrealistic and there is no trust or respect for us.

Advice to Senior ManagementHire professionals to run the business and back away before you do anymore damage to the business and the staff.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Things get worse on a daily basis

Anonymous Employee (Current Employee)

I have been working at HomeScript Pharmacy full-time for more than a year

ProsFriendly staff--we support and console each other. Feel like I am helping people with the service we provide. Decent insurance benefits.

ConsPay is way below market. CFO and Owner don't have a clue how to run the business. New CEO left and we hoped that she would be able to make changes but like the people before her--she was fighting a losing battle. So many good people have left or been driven out by the CFO and Owner. Owner and CFO are so out of touch with reality it is a joke. They don't care about employees or what we say or think. it was obvious when they removed the suggestion box --how silly is that! They manage by fear and intimidation--even the pharmacists are afraid to speak up. The only way to survive and not get axed is to kiss up to them. Everyone is looking for another job--

Advice to Senior ManagementStop driving the good people out of the company. Start trusting and listening to your employees or you will lose more good people. Work on improving employee morale.

No, I would not recommend this company to a friend

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Over time the company culture and benefits keep getting more and more depressing.

Anonymous Employee (Current Employee)

I have been working at HomeScript Pharmacy full-time

ProsHours are daytime Monday through Friday with a set schedule (sometimes you may be required to rotate in a Saturday).

Health and dental insurance are good.

Coworkers are friendly, laid back, and there to get their job done.

At the end of the day it's a nice feeling to know you've helped make a difference in someones quality of life and worked to provide them with the medication they need.

ConsThe company culture is degrading over time. I was very excited and happy when I first started my job and I enjoyed it for many months after, but then they decided to start making changes that took away from employees (and some that didn't make sense). I understand, times are tight, throwing a big Christmas party might not be in the budget - fine. They cut our supply to coffee creamer (apparently $20-$40 per week is too expensive to spare on employee morale). Our dress code is business, even though we work in a call-center environment, and no, the business dress code does not make us feel more professional.

Also, employee policies are constantly being changed, and also being interpreted in different ways by HR or senior management. I've asked the same question to HR a few times, and have received different answers on each occasion (has happened to other employees too). I've asked for clarification on certain policies to management only to have someone else interpret it differently and therefore I take the brunt of it.

The pay is a also big con. Don't expect to get any raises, just added responsibility. Senior management is very out of touch with how your job functions and expect a lot for the little pay you'll receive.

Turnover is high and at this rate, expected to stay high.

Advice to Senior ManagementThe CFO is creating a toxic work environment - she has been the sole reason that many people have left and that many people do not feel comfortable in their jobs. I'm indifferent to the CEO, since she's newer I don't have much to say about her and I've had nice and not so nice encounters with her, possibly the CFO is overstepping her bounds and getting in her way too - wouldn't be surprising. It would be nice to be able to have a stable replacement as a supervisor for customer service. There is a lot of meddling in peoples jobs when the senior management is out of touch with pharmacy operations - let people do their jobs or actually take the time to sit down for a few days and learn how things actually work.

No, I would not recommend this company to a friend

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1 person found this helpful  

Hostile, Underpaying Work Environment

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at HomeScript Pharmacy full-time for more than a year

Pros-The service offered to patients is great and a benefit to the community, especially the financially disadvantaged and physically disabled (at least in theory, it is not executed very well).
-When you're on the bottom rung and not privy to the activities of upper management, its actually a pretty good job. Everyone on the entry level in our team is actually quite friendly and helpful.
-A nice change from the frantic day-to-day of retail pharmacy.

Cons-Upper management is completely out of touch. All business decisions are made not based on talking to employees or studying their behaviors, but by looking at a number on a page. Numbers that have been proven as fundamentally flawed, but any evidence shown to prove the inaccuracies is brushed off as an "excuse" to not make them more money.

-Even the pharmacist gets pushed aside like his decades of experience aren't worth diddly.

-They don't trust their employees; multiple decisions have been made that don't increase productivity, they exist solely to watch us like vultures.

-While us entry-level employees aren't privy to all the financial details, there is evidence that they have lied about the growth of the business to avoid having to give people raises... raises which would bring them up to the Chicago average, instead of well below it where they are now.

-The department I work in has gone three months without a manager, because everyone in middle management gets lambasted for the most trivial things.

Advice to Senior ManagementA good leader should be able to sit down at an employee's desk, pick up a task, and understand what needs to be done and how to do it. The CEO, CFO, and owner all wouldn't have a single idea what to do if they sat down at our desks and were expected to do our jobs. How can you lead a team and tell them what to do, if you don't even know what it is they do? We get that you're a businessperson, no one expects you to know clinical work, but I could ask any practical question and get blank stares. The great majority of the problems that upper management has caused would be solved if they actually understood what it led to at the day-to-day production level.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Let "professionals" run the company

Anonymous Employee (Former Employee)

I worked at HomeScript Pharmacy full-time for more than 5 years

ProsThe services that company provides are great and there are alot of talented people who want to do a good job but are stiffled by owner and his girlfriend who is the CFO

ConsPoor pay, dont treat employees fairly, no trust or respect for employees or supervisors --and they don't let the qualified people that they hire run the company. They have unrealistic expectations and all of their interference prevents people from doing their job.

Advice to Senior ManagementLet the talented people you bring in manage and run the business. Owner needs to be uninvolved and CFO needs to leave before she drives every employee out.

No, I would not recommend this company to a friend

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1 person found this helpful  

Too much work for too little pay

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at HomeScript Pharmacy full-time for less than a year

ProsMost employees are in the late 20s or early 30s which is nice for socializing. Middle management is usually easy to deal with and on the side of the employees. The high deductible health care plan is decent.

ConsHours can vary depending on volume of workload. Everyone almost always works overtime, but only nonsalaried positions get compensated for it. Starting salary is between $20,000 and $22,000. Upper management is out of touch and hostile. The turnover rate is somewhere around 100% - 200%.

Advice to Senior ManagementStop firing so many people. Also, give incentives to work harder rather than threats. And if it's not broken, don't fix it.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at HomeScript Pharmacy reviews and ratings — including employee satisfaction and approval rating for HomeScript Pharmacy CEO Aristotle Kornaros. All 9 reviews posted anonymously by HomeScript Pharmacy employees.