Homecare Homebase

  www.hchb.com
  www.hchb.com

Homecare Homebase Reviews

Updated November 7, 2014
Updated November 7, 2014
11 Reviews
2.9
11 Reviews
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April Anthony
7 Ratings

Employee Reviews

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  1.  

    2 years tops. Must love travel. Minimal pay. Great vacations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Implementation Consultant in Dallas, TX
    Current Employee - Financial Implementation Consultant in Dallas, TX

    I have been working at Homecare Homebase full-time (more than an year)

    Pros

    Semi-flexible travel schedule; you keep all the perks (airline miles, hotel points/status, car rental points, etc); once established you have more say in which clients/location you prefer for travel; lots of vacation/sick days (30) to use all your travel points; job autonomy since I typically travel alone; lots of opportunities to connect with clients and scope out potential future employers/industry positions.

    Cons

    Salaries are low since Implementation typically hunts down recent graduates to underpay them and send them traveling 80+% of the time. Raises barely keep up with inflation and there is little to no room for growth opportunities. Oftentimes new hires are given a project based on lack of resources before you are technically qualified (which leads to lots of cleanup work for everyone).

    Advice to ManagementAdvice

    Company is still thinks like a small business and functions based on relationships (read: gossip) for better but mostly worse. There is no plan or vision for employees to get behind so it becomes a daily grind with no light at the end of the tunnel. You need to answer the question: Why do you love working for HCHB?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    All the stress, none of the money for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Homecare Homebase full-time (more than 3 years)

    Pros

    Flexible schedule, 30 days off, young and fun group of people, fun atmosphere, just moved to brand new office, flexible around the holidays, holiday parties

    Cons

    Management, salary, promised promotions that don't happen OR giving promotions way before someone is ready, not a sustainable job, stressful job without compensation, internal issues between departments, salaries are never to be even discussed, not enough internal training, did not hit industry regulations, KLAS scores have gone down each year

    Advice to ManagementAdvice

    Consider keeping the good ones.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Maybe if you're desperate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Implementation Consultant in Dallas, TX
    Former Employee - Associate Implementation Consultant in Dallas, TX

    I worked at Homecare Homebase full-time (more than an year)

    Pros

    Travel perks (status/points)
    Some of the people that work there are really cool
    They hire a lot of new grads, so good opportunity if you have zero work experience

    Cons

    The company is a joke, especially the implementation department. Run like a fraternity/sorority. Completely unprofessional. Raises hardly cover the cost of living.

    Advice to ManagementAdvice

    It's not hard to figure out why the implementation department is a revolving door...it doesn't have to do with the travel, it's the management.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Good people, creative restraints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Prospect, KY
    Former Employee - Software Developer in Prospect, KY

    I worked at Homecare Homebase full-time (more than an year)

    Pros

    Very considerate of work-life balance - excellent vacation policy which triggered immediately on hire when I worked there. I was never expected to work over 40 hours. The product is easy to believe in, and the code, while not perfect, is light years ahead of some that I've seen in Louisville.

    Cons

    As a younger developer, it is difficult to receive projects that grow your skills. I often found myself in long ruts where I wasn't feeling challenged to add value to the product. Interesting projects tend to go to a few select employees. There is also a tendency to have developers spend a lot of time on support issues.

    Advice to ManagementAdvice

    Developers need more control over the direction of the product. Companies like Valve are proving that a policy of open allocation is viable and keeps talented employees happy for longer. I think the rigid, top-down management process may be more detrimental to productivity than you think.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    A (big) small company. Or a (small) big company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Developer in Louisville, KY
    Current Employee - Systems Developer in Louisville, KY

    I have been working at Homecare Homebase full-time (more than an year)

    Pros

    Collegial atmosphere with flexible work hours, a casual dress code, and a calendar packed with picnics and parties. By and large, a results-driven workplace where it's more important to get your work done than to appear busy. The Louisville office is all tech, except for the office manager, who's cool too. For a software dev, it's nice to work for a software company: standards and best practices are taken seriously...at least in theory.

    Cons

    A somewhat cliquish culture, where personnel decisions are sometimes delegated to developers with no management experience and thin people skills. An uneven culture: if you get in with the right team at the right time, you'll go far, but if you start a year later or in the room next door, you might stagnate.

    Advice to ManagementAdvice

    Focus on the employees at the lowest levels: look for ways to guide them toward real career goals. If they are pleased with what they are learning, you'll be pleased with what you are getting.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good company, good management, mostly good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Implemetation Consultant in Dallas, TX
    Former Employee - Associate Implemetation Consultant in Dallas, TX

    I worked at Homecare Homebase full-time (less than an year)

    Pros

    In the implementation group; travel was challenging but rewarding if you love meeting and working with new people and appreciate helping others

    Cons

    I would have to say that working with alot of the team members was a "me, me" culture and not a supportive one for those who had not worked in the healtcare industry.

    Advice to ManagementAdvice

    I would recomend that they concentrate the training to include more knowledge about the healthcare industry and less dependant on learning in the field. They need to encourage more genuine team work be executed by senior members who have worked in the industry longer.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Love the Boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Implementation Consultant in Dallas, TX
    Current Employee - Senior Implementation Consultant in Dallas, TX

    I have been working at Homecare Homebase full-time

    Pros

    Supportive management team, specifically the Director of Implementation. Excellent team atmosphere among associates, consultants and senior consultants. Good travel perks. Continuous education. Exposure to professionals throughout the US.

    Cons

    Travel is a pro and a con. Travel day is Sunday, leaves little time for home life. Not a ton of room for advancement.

    Advice to ManagementAdvice

    Continue listening and supporting.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good management; great working conditions; travel was a plus; enjoyed being on the road.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Implementation Consultant in Dallas, TX
    Former Employee - Associate Implementation Consultant in Dallas, TX

    I worked at Homecare Homebase full-time (less than an year)

    Pros

    Career oriented; not micro managed; promotes self growth. Good company to get start with in healthcare and software training.

    Cons

    Training could be better for those who have not experienced homehealth. Fast pace in getting you on the road and in front of the client. Education is somewhat lacking in the structure to get you fully acclamated with home health. Time frame to meet some certifications fast paced and often little support from other associates. Company tends to hire directly from college and maturity level in working world somewhat lacking in a lot of cases.

    Advice to ManagementAdvice

    Rethink approach to training new hires. Offer more support in getting new hires more learned in home health; rules and regulations.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Keep Looking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Implementation Consultant in Dallas, TX
    Former Employee - Associate Implementation Consultant in Dallas, TX

    I worked at Homecare Homebase full-time (more than an year)

    Pros

    Travel sometimes includes very interesting locations. The main office location is next to some good restaurants.
    Every department, other than implementation, has a decent work environment.

    Cons

    - There is a complete lack of respect for employees. We were treated like replaceable parts, especially in implementation, prepare to never confront management about a grievance unless you want to be on the chopping block your entire career. Implementation is also the "catch-all" department, so forget about ever seeing your family and friends when they pile on 4 extra hours of work to your workday in addition to your regular hours. Travel is Sunday-Friday and it completely takes over your life. For a measly $40K, you might as well do something else so that you don't get disrespected on a normal basis by management for having good ideas or legitimate thoughts to share. Clashing with management is a normal grievance for people with self-worth and intelligence in the department.

    -Lower than industry standard wages at $40K. The industry standard is at least $65K. This is completely not worth the mental abuse of the job. In addition to that, they make you feel like they are doing you a favor by paying you those depressive wages.

    -The atmosphere is admittedly gossip oriented. In addition, the department is no different than a cliquey fraternity or sorority and everything is based on 'feelings'. Management is obsessed with what they call "reaching out", which means useless phones calls to management and requiring that you make everyone like you. If you don't become part of the "club", then forget about promotions/advancement and prepare to fight for your job on a consistent basis. The annual reviews are completely useless as management never sees you in action and only bases their numbers (1-5) on what other employees say about you behind your back. Problem being, if another employee dislikes you in a subjective manner, than you will not ever be reviewed objectively. It doesn't even matter if you are incompetent as long as you have what they consider a "great attitude". This consistently makes the job a revolving door as the real talent leaves within the first 2 years. Every email I've received from anyone else in the department contained emoticons and exclamation points. It is a very amateur environment for a company that claims they are all about professionalism.

    Advice to ManagementAdvice

    Employee morale is extremely low in implementation. However, other departments don't have this problem on such a widespread scale.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not the same company it used to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Developer in Louisville, KY
    Current Employee - Developer in Louisville, KY

    I have been working at Homecare Homebase

    Pros

    It is a true software development company: the product is the software.
    They Implement current technologies and modern (agile) processes.
    They actually use source control (surprisingly rare).
    They have a formal QA department.
    Offers flexible work schedules and a generous amount of PDO (but no work-from-home).
    Lots of learning opportunities for those open to a challenge.
    Some of the senior people really know their stuff and can teach you a lot.

    Cons

    A lot of the new talent that has been brought in over the past few years is sub-par. They just don't care about the quality of their work like some of the older devs.
    Sales drives development: 80+% of development effort is spent on building new features in order to sign the next big customer.
    The company is suffering an identity crisis at the moment: responsibilities change almost monthly, as does management and team structure.
    Priorities are constantly in flux, giving you the feeling that you are perpetually running to catch up (there just isn't enough time to get everything done, and done right).
    Employee compensation has dropped markedly, raises are mediocre at best.
    Insurance package is absolutely terrible, particularly for employees with families.

    Advice to ManagementAdvice

    Say no to the customer once in a while. Give the employees more ownership of the product, a reason to be proud of their work. Stop restructuring every quarter. Improve your benefits and compensation packages. Refocus on quality (both externally and internally). Recapture the "family" feeling we used to have.

    Doesn't Recommend
    No opinion of CEO

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