Hoover's Reviews

Updated June 29, 2015
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2.6
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Hoover's President-North America Emanuele A. Conti
Emanuele A. Conti
7 Ratings

47 Employee Reviews

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  1. mediocre opportunity for starting sales position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Austin, TX
    Former Employee - Inside Sales in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent starting salary (for someone without a college degree) and uncapped commissions based on monthly sales quota. Casual business environment was nice.

    Cons

    Odd hours (some shifts were 7:30 -4:30 and the next day you were working 10:00 - 7:00). Management was too aggressive. They expected you to lie in order to sell the products that were offered. Also, the management did not want you to offer discounts on the products below a certain amount; however, the NJ division would do it all day long - zero consistency across branches.

    Advice to Management

    Have fun and try not to take your jobs so seriously. Monitoring every single detail of a person's phone call with a potential sales opportunity is NOT the way to ensure that your employees are going to make you money.


  2. Account Manager

    Current Employee - Account Manager in Austin, TX
    Current Employee - Account Manager in Austin, TX

    I have been working at Hoover's full-time (More than a year)

    Pros

    Great culture and they reward account managers who perform well by promoting them to higher level accounts. It is a big enough company that you get a lot of support and don't have to wear as many hats as you would in a smaller company.

    Cons

    Very small base salaries for Account Managers. They bumped up the base pay little by little, usually a 5% increase if the person did well. The salaries started even lower than $40K per year when I was there.

    Advice to Management

    not much to say here because I heard they went through a lot of changes since I left. Sounds like people are happier there than when I left the company.


  3. Helpful (1)

    A bastion of mediocrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Hoover's full-time (More than a year)

    Pros

    relatively light workload, though it's not as stress-free as it could be

    Cons

    The execs say they want to bring the company into the 21st century. In such a big company, the typical reaction is to become even more territorial. It's an unproductive reaction borne out of insecurity. They're insecure because people who work at Hoovers/D&B are B-players (there are a handful of exceptions of course). That wouldn't be so bad if they conceded that and didn't act like a bunch of posers. It's a political and bureaucratic nightmare, with over-inflated egos running rampant.

    Advice to Management

    Fire the low performers and egomaniacs if you (management) are serious about improving morale and modernizing the company. It's not gonna happen in that political cesspool.


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  5. 15 years past it's prime

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Austin, TX
    Former Employee - Account Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good location and benefits were comparable.

    Cons

    Where do i start. If you are looking for a company that lost it's way 15 years ago and doesn't respect itself or their employees, this is the place for you. I have worked in sales and marketing for 15 years at 10 different places, and this company was the worst. The sales teams never knew how the commission scale worked, therefor we never knew what we were being paid, not no manager could ever explain how it worked. There was a class action against them for this as well. If Hoovers was your first corporate job, then it seems pretty nice with the perks and typical corporate'isms. Compared to any other corporation, it is poor and the product is wastefully outdated by 10 years or more and so you tend to sell your soul each day for $45k. I don't even think they have published any core values and the mission is to not get caught in a lawsuit. There are many other comparable companies in Austin that are hands down better. I personally moved to Rackspace and was super happy and employeed for 3 years.

    Advice to Management

    Please take a month off, fly to Tebet and attempt to find the meaning of life. You do not have a clue and your treat your people like dogs.


  6. A company losing its way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Hoover's full-time

    Pros

    40-hour work week, decent beneifts

    Cons

    salary, poor leadership, no path for advancement on the editorial side


  7. Fun, lots of free food and team building events but also really high turn over in the sales department.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Sales Acquisitions in Austin, TX
    Former Employee - New Sales Acquisitions in Austin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hoover's full-time (More than a year)

    Pros

    Great money! great benefits lots of free food

    Cons

    Very easy to get burned out. Very high pressure, even top performers look to get out after a couple of years


  8. QA Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Austin, TX
    Current Employee - QA Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hoover's full-time

    Pros

    Smart peers, most people are great to work with. Flexible schedules and decent pay and location. Helpful team of developers and dev management. Great diversity.

    Cons

    QA management is confused and always unclear. Stuck in the 90s and incapable of innovation and change. D&B ruins the Austin vibe that once existed at Hoovers. Micromanaging at its worst.

    Advice to Management

    Get with the times and quit chasing good talent away with petty bs. Understand the meaning of a "flat" organization.


  9. HQ didn't want Hoover's to succeed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Austin, TX
    Former Employee - Director in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hoover's full-time (More than 3 years)

    Pros

    Smart, hard-working, nice people -- other than a few bad eggs who were allowed to remain.

    Cons

    Dun & Bradstreet seemed like it didn't know what to do with Hoover's. Only saw the CEO once, and she lied to the entire company by relating a story as if it were personal, when it actually came from a book. That was a former CEO. But the company still seems to be struggling with not keeping up with changing times.

    Advice to Management

    Incubate some internal new businesses. Maybe one of them can keep the company from going the way of Corona typewriters or Polaroid cameras.


  10. Worked here only for a short time

    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Disapproves of CEO

    I worked at Hoover's full-time (Less than a year)

    Pros

    My experience is prior to acquisition by D&B Great group of talented people with the right work-life balance Casual work environment

    Cons

    Management challenges. Unclear what the strategy was and what personal growth opportunities existed.


  11. Helpful (2)

    Leadership changes went from bad to worse - definition of MICRO manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Austin, TX
    Former Employee - Inside Sales in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hoover's full-time (More than 3 years)

    Pros

    Peers were fantastic, a good group of folks have past through there over the years

    Cons

    Specific managers - passive aggressive, micro managing. Several people dissuaded from taking vacations etc. Comp Plans changed monthly/quarterly/ and so complicated they would schedule several hour meetings to describe all of the intricacies.

    Advice to Management

    Go back to valuing hardworking, great performing PEOPLE....not cogs in a wheel.



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