Hope Network Reviews

Updated August 20, 2015
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2.4
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Phillip Weaver
15 Ratings

54 Employee Reviews

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  1. Helpful (1)

    Good company, for a non-profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General IT in Grand Rapids, MI
    Former Employee - General IT in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Hope Network full-time (More than a year)

    Pros

    Nice family atmosphere where they treat you as a person first and an employee second. Large amount of PTO.

    Cons

    Non-profits never pay what for-profit companies do. It just isn't feasible. However, when you're the size of Hope Network, you just can't afford NOT to be a financial contender when it comes to wages, especially in the area of IT. Next, the direction provided to employees is laughable. If anyone is looking for a job where you can be under the radar, this is it.

    Advice to Management

    Either pay more to your employees or outsource your IT initiatives. That's the only way you're going to get quality work done. Also, your middle management needs a lot of training in organization and resource management.


  2. Mental ill care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rehad Assistant in Jeddo, MI
    Former Employee - Rehad Assistant in Jeddo, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hope Network part-time (More than a year)

    Pros

    Great area for most of clients to live

    Cons

    Bad pay for the job you do. Management suck. Worked full time but was employed part time. Never gave days off as they said they would.


  3. Helpful (1)

    Crisis Recovery Advocate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The only pro about this employer is they provide a good amount of training through Community Mental Health about the field of mental health

    Cons

    They are extremely disorganized, and no correct training on the actual job expected of you. High turnover in staff due to poor treatment of employees. Who really knows where the management are, not helping others, except to point fingers and use punitive measures to keep staff afraid for their job. They use the staff gossip as a form of employee discipline, so watch your back. Pay does not even pay a living wage, and don't expect to transfer to a position with more hours after you are hired, you will wait , at the least, 6 months, if they choose. It's an entry level job but one pays the price of their own mental health

    Advice to Management

    No Thanks, they would use it against me


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Crisis Recovery Advocate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hope Network full-time

    Pros

    Worked with a great group of people who really cared about the job and the residents. Management always put a lot of effort into knowing what was going on and working on improving things for both employees and patients.

    Cons

    It took about a year to get full-time hours and the pay was terrible- this led to quite a bit of turnover.


  6. hope network

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with the residents and being positive

    Cons

    pay for all the work you do

    Advice to Management

    listen to your staff


  7. Helpful (1)

    Independent living instructor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Living Instructor in Grand Rapids, MI
    Current Employee - Independent Living Instructor in Grand Rapids, MI

    Pros

    You'll enjoy the people you work along side while support and empowering the consumers you work with.

    Cons

    Does not pay well. High turn over rate.


  8. Helpful (1)

    Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The best part of this company is the consumers, persons with disabilities . The direct care workers are some of the best people around but are treated like second class citizens!

    Cons

    There are no words to describe the executive leaders of this organization, they are self involved, self righteous, hypocrites. They say they are a "christian" organization, which they use as their conscience soother for all the wrongs they invoke. Poor treatment of their employees and they talk about people with disabilities as if they are the "least of these." Get a clue Hope Network, people with disabilities are not your poster children to get more money and media time!

    Advice to Management

    Stop looking in the mirror and look out around you. Treat people with dignity and respect and as EQUALS!


  9. Helpful (2)

    Loved the work, hated the pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rehabilitation Assistant in Macomb, MI
    Former Employee - Rehabilitation Assistant in Macomb, MI
    Recommends

    I worked at Hope Network full-time

    Pros

    I loved my residents. It was so rewarding to see the smile on their faces when I walked in the door. It was the best job I ever had just for that reason. I also developed lifelong friendships with many coworkers. It's like a family in each individual home.

    Cons

    The pay is terrible, but that's how it is for the entire direct care field. There is a high turnover rate because of the low pay for the amount of work you have to do. It's not easy taking care of someone who is mentally ill or developmentally disabled. A lot of times, you get employees who treat it as just a job and don't care for the clients. I couldn't afford to pay for day care for my children to work there.

    Advice to Management

    Fight for higher wages for your employees and you will get higher quality employees that actually care about the work.


  10. Helpful (1)

    Mediocre at Best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Instructor in Grand Rapids, MI
    Current Employee - Residential Instructor in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hope Network full-time (Less than a year)

    Pros

    You become close with your residents and its amazing to watch them learn and grow.

    Cons

    Half of the staff you work with are selfish and back-stabbing. They are only in it for the money. Management and case managers are very cliquey and not good at communicating effectively with the staff on the floor. It makes following treatment plans 10X's harder. Also, the pay is atrocious. You get stuck working doubles when people call in, and they basically don't want you to have a life outside of work. You rarely get any recognition for a job well done, and the rules and training are unclear. Join the union if possible...you will need it.

    Advice to Management

    Take some time to actually care about your employees. If you hired more qualified people and paid them better, I truly feel like the resident's road to recovery wouldn't be so long. Don't allow the cliquey atmosphere. You need to get in there and bust up some of the poor practices that come along with having management and staff that refuse to work well as a team.


  11. Residental Instructor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    some of the residents can be really great, some of the staff can be great, it is a 24-hour operation, lots of over time available, lots of open shifts on all 3 shifts

    Cons

    the pay does not match the amount of work that is required, management/nursing staff/your fellow staff are always looking for scapegoats and someone to blame. The backstabbing is nonstop.

    Advice to Management

    treat employees better, stop focusing on punishment and write up all the time and focus on creating a more positive work environment



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