Hope Network

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Hope Network Reviews

Updated October 16, 2014
Updated October 16, 2014
30 Reviews
2.6
30 Reviews
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Phillip Weaver
4 Ratings

Employee Reviews

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  1.  

    BHS needs to be structured like Rehabilitation Services to ensure residents have access to the best care available.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Residential Instructor in Grand Rapids, MI
    Former Employee - Advanced Residential Instructor in Grand Rapids, MI

    I worked at Hope Network full-time (more than an year)

    Pros

    Overall working in residential is a rewarding experience and being able to help people get their lives back in order and grow is the best part of the job.

    Cons

    Because residential staff is in a union the workers do not always put the interests of consumers first. There seems to be a disconnect between direct care staff and the rest of the organization and treatment teams. It can be difficult to not take situations personally and to leave work issues at work. There is limited room for upward movement within BHS but the benefits are decent.

    Advice to ManagementAdvice

    Get to know the consumers better so you can advocate for their rights!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    BHS - not worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Supervisor
    Current Employee - Program Supervisor

    I have been working at Hope Network full-time (more than 3 years)

    Pros

    It's a great opportunity to serve people with disadvantages. It's a good place to get experience. Once you're hired in, it is easy to get promoted (due to high over turn of unhappy employees though).

    Cons

    The stress level is unbearable at times. Everything from being over worked to being bullied by upper management (corporate). The organization is very top heavy. Corporate employees are paid high salaries while the employees that work in the programs that bring in the money are paid very minimal. Raises are 1% per year (some years it is 0%). Positive feedback is very rare. The only time you hear from corporate or see corporate employees is when you are in trouble (probably for not doing something you didn't know was your responsibility). Turnover is very high (around 50%) so it is hard to build relationships with co-workers because it probably won't last. Policy is not structured and favoritism of employees is very clear. Loyalty to the organization does not matter; they see employees as expendable at all times. Corporate does not support a work/life balance. Some examples include being expected to work from home without pay, being on call without a bonus/extra pay, no flexibility with schedules. Across the board there is not support for middle management that tries to make a difference.

    Advice to ManagementAdvice

    Value your employees that bring in the money. Greed will not equal success in the end. Valuing your employees by paying a fair wage, supporting their needs, believing in a work/life balance, and not forcing them to compromise their ethics will build a strong company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    20 year plus career ended abruptly in 2008.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Supervisor (Manager) in Grand Rapids, MI
    Current Employee - Program Supervisor (Manager) in Grand Rapids, MI

    I have been working at Hope Network full-time (more than 10 years)

    Pros

    Helping improve lives of adults w disabilities or who are disadvantaged.

    Cons

    This company is at the forefront of non profit organizations today where their primary concern is with profit. Vast majority of staff are under paid while upper management is paid in the $100,000 range.

    Advice to ManagementAdvice

    Treat employees and program participants with dignity and respect. Your greed has soured your reputation and your mission is lost.

    Disapproves of CEO
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  5. 1 person found this helpful  

    Caring company that lacks resources - out of touch upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nonprofit Program Manager
    Former Employee - Nonprofit Program Manager

    I worked at Hope Network full-time

    Pros

    Great experience for people with minimum educational requirements, wonderful coworkers who really care, exposure to the mental health care system at all levels, people who truly do their best to take care of consumers.

    Cons

    Lack of support and resources from upper management, who seem to be completely out of touch with what's happening at the program level. Expected to provide top notch care with no money, time, or tools - very overworked for little pay.

    Advice to ManagementAdvice

    You do not need new touch faucets at the corporate office while those of us in the programs are battling scabies, bed bugs, and a Norovirus spreading like wildfire, all while struggling to educate clients who are impaired cognitively by mental illness about washing and disease prevention. I mean come on.

    Negative Outlook
    No opinion of CEO
  6.  

    Rewarding but mismanagement of money by top management hurts programs and consumers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI

    I worked at Hope Network part-time (more than 8 years)

    Pros

    Love the consumers. They were the best part.

    Cons

    Corporate building fancy, salaries too inflated at the top. The consumers suffer by money going to salaries and not programs.

    Advice to ManagementAdvice

    You do not need flat screen TV's in every room at corporate when programs are struggling to get printing paper in the homes. Your lack of reality working for a non-profit is embarrassing and quite frankly shameful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    No Hope Network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Instructor in Macomb, MI
    Former Employee - Residential Instructor in Macomb, MI

    I worked at Hope Network part-time (less than an year)

    Pros

    Working with the mentally ill, unemployed and homeless populations was great experience.

    Cons

    This was the most negative workplace I have ever been. Staff was disrespectful and rude to consumers, and showed no interest in the well-being of the consumer. Consumers were not encouraged to job search will in the crisis center. Housing options for after discharge from the center were not offered, and the whole morale of the staff was less than acceptable. How can consumers get back on their feet if proper support is not offered to them?

    Advice to ManagementAdvice

    Get a clue! Just because people are mentally ill, unemployed and/or homeless does not mean they are not human! If you're going to work in social services have some compassion for the consumers! Remember one day it would be you walking in the consumers shoes!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Satisfying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hope Network full-time (more than 5 years)

    Pros

    The wonderful clients we serve!

    Cons

    Stuck at cap for multiple years.

    Advice to ManagementAdvice

    I know this company is non-profit, but it would be great to have some financial incentives and other recognition for our hard work.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    If you need a job, this is the place to look.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Advocate in Lowell, MI
    Current Employee - Resident Advocate in Lowell, MI

    I have been working at Hope Network part-time (less than an year)

    Pros

    Easy interview process, the potential to work many hours if you want to, and the training is pretty good.

    Cons

    I've been working there for a month and I still don't have keys. The communication between staff and management is just not there. Plus, if you get hired on call, no one actually calls you to fill in. You have to hunt down hours on your own by looking at the schedule book, which never seems to be in one place.

    Advice to ManagementAdvice

    Visit the place where you manage once in while.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hope Network full-time (more than 3 years)

    Pros

    Very flexible schedule and generally a great group of people to work with.

    Cons

    Pay depends on who hired you and when. Generally below industry averages (good benefits though) and raises don't keep up with inflation.

    Advice to ManagementAdvice

    You'd also have a much lower turnover of employees if you paid a competitive wage and didn't screw people out of raises. 1% doesn't even keep up with inflation and although I've had 2 "promotions", I have never gotten the pay I was told I would receive for one reason or another.

    Also, get in touch with the people who bring in the money. There are a lot of unhappy clinicians.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Reading Corp Tutor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reading Tutor in Detroit, MI
    Current Employee - Reading Tutor in Detroit, MI

    I have been working at Hope Network full-time (more than an year)

    Pros

    The best reasons to work as a Reading Tutor is that below leveled students have a chance to become proficient readers or improve their current reading skills.

    Cons

    It is very disorganized. Administration is not aware of the school culture, academic level of the students, support is not readily available and school administration does not know exactly what the role and responsibilities are for the tutors.

    Advice to ManagementAdvice

    To be consistent with members, know the school culture and administration prior to placing tutors at the school, and be available when help is needed.

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