Horizon Air Reviews

Pros

Benefits - Company paid (for employee) Medical, Vision, Dental with low deductible. Plus travel benefits and industry discounts are a definite bonus.

Cons

Relatively low pay compared to other "Legacy" carriers, but then we don't have the issues they have. The schedules can be all over the place, but that is the nature of the beast.

Pros

Quarterly bonuses for meeting company goals, employee recognition, travel benefits personal and family, flexibility allowed in trading shifts, work at home.

Cons

It sometimes gets really busy

Pros

The people are great to work with and we're not such a large airline that it makes it feel more like working for family than working for a corporation.

Cons

It's hard to guage where we'll end up in a few years and it sucks not having that confident feeling of the direction management is taking us.

Pros

Open Communication to employees is great

Cons

Economy takes it toll on employees within this industry

Pros

Medical benefit is ok. Travel benefit is ok, but who wants to leisure travel when work has you on the road 220 days a year?

Cons

Pay is below cost of living for the Puget Sound region. Management at all levels does not seem to like employees ('I can fire you for that', and 'your pay is above market' is a common tag line). Family is last of importance to this company. They'd rather you leave your child on the curb than leave work on time to fulfill your parental duty.

Finally, management has no compass, ethically or otherwise. There is no future vision.

Advice to Senior Management

Go back to business and leadership school. You have sound financial fundamentals, but your ability to engage and encourage your employees is seriously lacking. Quit promoting the weakest 'yes men', and start looking for intelligent motivated people who can actually lead.

Pros

Flight Benefits, and Healthcare Benefits are very good

Cons

No value is given to senior employees or the experience they bring to their positions. Work schedules are bad, no value is placed on employee opinions, management often has no idea how hard their employees work or what it takes to get the job done. Many policies are made to fit a "paper plan" and not the real work place world.

Advice to Senior Management

Your employees are trying to tell you they are NOT HAPPY, and you are not getting the message. Respect must be earned, and being honest and upfront with your employees is the only way it can or will be earned. Value is placed on NUMBERS and not people. Advancement is given to those who choose to play the political games, not those who want to make a difference. Consider how your employees will be effected by their work schedules and policies, honestly try to see the employee point of view, and you might some day win back the support and trust of your employees. Remember the good old days when we all thought we were a family, before the management group decided to divorce the work group. Your employees should be given as much consideration as your stockholders and the AS board members.

Pros

the flight benefits, the number One Perc of this job. The Ground Agents, A tight crew making it happen. 401k match is good, and would be a lot better if hourly pay were higher.

Cons

Pay...Top out is weak for 10years of service. Members of Leadership can be totaly unreasonable, and incompetent, Human Resources nightmare. Lots of Politics and brown noseing for advancements, Hard work only goes so far here.

Advice to Senior Management

Listen to your hard working agents. Remember, the Ground Agents make it happen, treat them with dignity. Theyre out there in the rain, wind, snow, and the 105 degree days in july. Frontline employees are the face or your company, and their view of the company shows in their work

Pros

Free flights, some departments can work from home, fellow employees are for the most part good, decent people. The rank and file is a good reason to work at Horizon.

Cons

Seniority is not important to the company and in some areas has no bearing on who gets holidays off or prime schedules, The effect on employees when it comes to business rules and changes is seldom considered. The bottom of the rung employees have no union representation so the company uses that to do as they wish, any attempt to organize has always been met with swift response.

Advice to Senior Management

Listen to your employees and treat them as part of the management team. We are all in this together.

Pros

- The cream of the crop when it comes to working with the best people for the job
- Very active
- Meet lots of passengers
- Supervisors always recognize efforts
- Easy to get time off or pick up more hours
- Best flight benefits around

Cons

- Limited advancement
- Bureaucratic attendance policies
- Uncompromising schedules
- Uniforms ill-fit for all inclement weather
- Often understaffed

Advice to Senior Management

Listen sincerely to the suggestions put forth from employees or at least thoroughly explain why they won't work so that all are on the same page.