Horizon Blue Cross Blue Shield of New Jersey Reviews

Updated April 1, 2015
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3.5
129 Reviews
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Horizon Blue Cross Blue Shield of New Jersey CEO Bob Marino
Bob Marino
57 Ratings

Pros
  • HBCBSNJ offers a great work-life balance for it's employees along with great benefits (in 12 reviews)

  • particularly with the company's activity in the Health Care Reform process (in 6 reviews)

Cons
  • want to get rid of long-term employees for new talent for less pay (in 3 reviews)

  • Senior Management uses Project Managers as scapegoats (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Blue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (more than 5 years)

    Pros

    Location is easy to get to. Benefits are ok.

    Cons

    Job stability is low. They have no problems laying people off and hiring temps. They will even shut down your entire department firing nearly 100 people and outsource just to save money.

    Advice to ManagementAdvice

    If a really good employee gets laid off, give them a chance to come back to the company. Its not fair how easily we get shut out due to no fault of our own.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Work experience was satisfying. company was open to new ideas and projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (more than 3 years)

    Pros

    Good work life balance and benefits

    Cons

    Systems are very complicated

    Recommends
    Neutral Outlook
  3. Working for Horizon blue cross shield was a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (more than 5 years)

    Pros

    I met a lot of people working there and acquired a lot of knowledge.

    Cons

    No cons for it was a great company to work for.

    Recommends
    Positive Outlook
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  5. Good leadership is rare here.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horizon Blue Cross Blue Shield of New Jersey

    Pros

    people are good, dedicated and work hard

    Cons

    exec's love Ivory Tower approach to Leadership which means they are terrible leaders - a shame as some have potential. CEO and his team are in "Don't Rock the Boat till I retire" mode so none of them have courage to lead change or desire to listen to middle management who know it needs to. Sad, as result is place is like high school all over again.

    Advice to ManagementAdvice

    CEO, HR and Security leadership are ancient - need to change for betterment of the company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Good company...unless you are in Human Resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Newark, NJ
    Former Employee - Human Resources in Newark, NJ

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (more than a year)

    Pros

    The Benefits package and perks are excellent. Compensation is fair and competitive; Working from home is allowed and encouraged. Excellent 401k plan.

    Cons

    The culture of the Human Resources department is like nothing I have ever experienced in my professional career. People are "managed" by bullying and a team environment is highly discouraged. The turnover in the HR department is probably the highest amongst the organization. There is not a Leader in the whole department.

    Advice to ManagementAdvice

    Revaluate your management in the Human Resources department. There are clearly some very bitter people making the rules and decisions for the rest of the company ...which they fail to enforce in their own department. The "HUMAN" aspect of the department title is definitely something that is lost. Invest in a Leader or the negativity of the department will overflow to the rest of the Company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. Working at this company can be very challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant in Newark, NJ
    Former Employee - Assistant in Newark, NJ

    I worked at Horizon Blue Cross Blue Shield of New Jersey

    Pros

    On site gym, on-site pharmacy and daycare, large cafeteria, close to train station, work with a diverse group of people.

    Cons

    Large workload, sometimes way too much on your plate with no additional help. Layoffs have stretched remaining staff to limit. At times communication flow between officers of company and staff is not ideal.

    Advice to ManagementAdvice

    Improve communication between officers and their staff, keep abreast of what goes on at the Front lines and sit in on customer serviceable, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (more than a year)

    Pros

    Multiple locations, great people to work with, great perks

    Cons

    I got laid off, otherwise, no cons

    Advice to ManagementAdvice

    Consider providing more training to employees

    Recommends
    Approves of CEO
  9. Excellent place to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horizon Blue Cross Blue Shield of New Jersey

    Pros

    Leading edge in strategy for health care. Very we'll respected in the local community with premier brand recognition

    Cons

    Newark is not the nicest location, though the work area is very safe

    Recommends
    Positive Outlook
  10. A company that may care for others, but doesn't care much about it's employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Horizon Blue Cross Blue Shield of New Jersey

    Pros

    Fairly good pay over what's being offered by other companies.

    Cons

    Horrible, unknowledgeable supervisors, very low moral, uncaring to employee concerns and suggestions for a better work environment.

    Advice to ManagementAdvice

    Long term and short term employees are leaving the company for positions elsewhere. My advice is to give the same effort and care to your employees that you attempt to give to your customers. Eventually the misery of the employees will spred to the care of the customers and the customers will be miserable too! Where would Horizon be then?? Employees are customers too!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Newark, NJ
    Former Employee - Analyst in Newark, NJ

    I worked at Horizon Blue Cross Blue Shield of New Jersey

    Pros

    Use to be good company not any more

    Cons

    Too much office politics not enough productive work.

    Advice to ManagementAdvice

    Please train your management employees all of them with better manners in how to talk to an employee.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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