Horizon Coach Lines

www.horizoncoachlines.com
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Horizon Coach Lines Reviews

Updated February 19, 2015
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2.7
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Frank Sherman
1 Rating

7 Employee Reviews

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  1. Growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA

    I worked at Horizon Coach Lines full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    High growth mode, increasing opportunities

    Cons

    Growing pains, need to build structure

    Advice to Management

    communicate


  2. Good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise Ship Shuttle Driver
    Current Employee - Cruise Ship Shuttle Driver

    I have been working at Horizon Coach Lines

    Recommends
    Recommends

    Pros

    Fair labour practices and managment

    Cons

    Not enough work at times

    Advice to Management

    none


  3. Motorcoach operator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horizon Coach Lines

    Doesn't Recommend
    Doesn't Recommend

    Pros

    You get a lot of hours of you want them.

    Cons

    Very difficult finding work balance


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  5. Ok company but needs better equipment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Durham, NC
    Current Employee - Driver in Durham, NC

    I have been working at Horizon Coach Lines part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some good trips, friendly co workers. Equipment is safe to operate. Dispatchers are friendly and helpful.

    Cons

    Most of the equipment is outdated and in poor condition, buses that are 13 or more years old and driving them is a chore, drivers cockpit outdated, drivers seats broken. They have a few newer buses but these always go to the most senior drivers. Drivers paid on percentage basis of trip charge but the driver is not told what the trip charge was so no way to know if pay is correct or not. They tell us "take our word for it."

    Advice to Management

    Assign buses to the trip, not the driver. Change pay scheme. Replace old, worn and outdated buses.


  6. Worn out equipment, low pay, long hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver
    Current Employee - Driver

    I have been working at Horizon Coach Lines (Less than a year)

    Pros

    co-workers are good to work with.

    Cons

    Buses are old, outdated and worn out. Work assignments are handed out the day before, so it's very difficult to plan your personal life. Pay is low. Passenger amenities on buses are poor to non-existent (no wi-fi, unreliable video players and sound systems, poorly functioning climate control systems). Routes for scheduled services are badly laid out and times are unrealistic.

    Advice to Management

    Invest in new buses, and upgrade the passenger amenities. Give drivers their work assignments further in advance so they can have a personal life. Better wages would decrease driver turnover, reduce training costs, and allow the company to be more selective in hiring drivers.


  7. Anybody got a 10 foot pole?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horizon Coach Lines (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People are good, peers are of high quality and hard working, managers often models for the Peter Principal

    Cons

    Recognize and hold responsible the right people for the right reasons - both good and bad


  8. life changing events

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horizon Coach Lines (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    mechanics, drivers, office staff and maintenance director great people.

    Cons

    refused to hire me as mechanic when they bought out Coach America. broke my back for two years to be told i had not job 2 days from the end of the month. then two months after i was laid off they hired another mechanic. upper management too concerned with money and not people.

    Advice to Management

    none



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