Hornblower Cruises and Events

www.hornblower.com

Hornblower Cruises and Events Reviews in San Francisco, CA

Updated August 29, 2014
Updated August 29, 2014
14 Reviews
2.5
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Terry MacRae
8 Ratings

4 Employee Reviews Back to all reviews

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  1.  

    call center customer center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Reservationist in San Francisco, CA
    Former Employee - Reservationist in San Francisco, CA

    I worked at Hornblower Cruises and Events

    Pros

    Nice office location
    good co workers
    nice environment to work in
    occasional free lunches

    Cons

    Could be a little cold in the ship after the summer

    Advice to ManagementAdvice

    you are doing a good job, keep it up !!!

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    It s not a job it is dealing with a problem.

    Current Employee - Event Manager in San Francisco, CA
    Current Employee - Event Manager in San Francisco, CA

    I have been working at Hornblower Cruises and Events full-time (more than 3 years)

    Pros

    Employees are family like oriented.

    Cons

    Management favors certain people. General manager in San Francisco port employs relatives and friends. Not chance or opportunity to do good work. Set for failure. Big gap of communication between management, sales and line employees.

    Advice to ManagementAdvice

    Listen to employees! They have more knowledge what's going on than anybody in the office.

    Doesn't Recommend
    Negative Outlook
  3.  

    This company means well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Lead Agent in San Francisco, CA
    Current Employee - Online Lead Agent in San Francisco, CA

    I have been working at Hornblower Cruises and Events full-time (more than 3 years)

    Pros

    Good company values: they talk of wanting to keep their employees and have good ideals. The work environment and rapport amongst co-workers is friendly.

    Cons

    Took way too long to get benefits, Very disorganized, Not enough upward movement. Extremely tedious boring work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Call Center Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in San Francisco, CA
    Former Employee - Call Center Agent in San Francisco, CA

    I worked at Hornblower Cruises and Events full-time (more than 5 years)

    Pros

    For an entry level position, the pay is not bad.

    Cons

    The Managers, manage to manage and create more gossip than they spend time working.

    Advice to ManagementAdvice

    Replace

    Recommends
    Negative Outlook
    Approves of CEO

Hornblower Cruises and Events Photos

Aboard the San Francisco Belle, before an event

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