Hostway Reviews

Updated June 25, 2015
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55 Employee Reviews

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  1. Helpful (1)

    Change needs to start at the very top to make a difference

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDC in San Antonio, TX
    Current Employee - BDC in San Antonio, TX

    I have been working at Hostway full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Marketing Leadership seems to have a good idea of where the company should be headed which conflicts with the thoughts of Sales Leadership.

    Cons

    To say morale is low would be an understatement. I've seen employees literally crying at work due to their frustration with management.

    Starting with the CEO, John Martis. He has not once walked the floor of the office to say hello or asked how his employees are doing. There are several employees working with Hostway today that have not met John.

    Leadership is not only lacking, it is downright incompetent. Discussions with Leadership In San Antonio throughout the day usually involve politics, guns, shoes and more politics. Sales is something that is talked about behind closed doors being that they are lost and have no idea how to right the ship

    Advice to Management

    Restructure from the top. Make your leaders more accountable than your reps and you'll start seeing results instead of getting excuses. Today Sales blames marketing for poor leads. Recognize where the industry is headed and adjust. If you don't have this vision, hire someone who does.


  2. Overall good company , longevity with employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Secretary in Enfield, CT
    Current Employee - Scheduling Secretary in Enfield, CT

    I have been working at Hostway full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Excellent Team atmosphere, great starting salaries.

    Cons

    Unión facility, raises slow, too much work delegated to some while others skate by

    Advice to Management

    Appreciate you Team leaders, ESP. DNS


  3. I work with a great team of intelligent people who are committed to helping Hostway grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Hostway full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people - most I've interacted with are smart, fun, and dedicated; growth potential of a company who has realized there have been some mistakes and are willing to make changes to make it better; ability to learn new things everyday from others in the company; new challenges to keep it interesting.

    Cons

    Company is still playing catch up in some areas but there has been significant progress; internal culture and communication needs to be rebuilt but there are projects in the works to help with this and there has been great improvement over the last year.

    Advice to Management

    Continue to focus on building the culture of the organization and communication between departments. That will go a long way in employee morale. Continue to increase sharing of company strategy and goals so every employee feels connected to the mission.


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  5. I was there at the beginning and sounds like it never really changed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Chicago, IL
    Former Employee - Software Developer in Chicago, IL

    I worked at Hostway full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I was able to learn a little in many different areas of the business such as sales, marketing, support, procurement, data center build outs and system administration.

    Cons

    Lucas rules the place with an iron fist and never learned to delegate and when he does delegate he will often second guess the person who he delegated the task. Salary and benefits are slightly below average. You are expected to be at the company long hours though you will find that many who are there long hours aren't necessarily working

    Advice to Management

    Please take into consideration what affect your decisions are going to have on employee morale when attempting to save a few dollars.


  6. Helpful (1)

    Really Think About It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Hostway full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people I work with are all hosting vetarans with great ideas, vision and industry know how.

    I have made great friends with people in our Data Center locations that have shown an interest and ability to improve our company.

    The workers are not the problem here. Leadership is.

    Cons

    Lack of Leadership from the very top down to the VP level.

    Lack of Vision

    Lack of Products

    Not willing to innovate

    Not willing to improve internal systems

    Not willing to spend money to hire support techs

    Not willing to spend funds in order to improve

    No career paths

    No reviews

    No raises

    Outrageous Sales Quotas - increse in quota every month - no track record for attainig quota previously yet increase quota regardless. Garanteed paid reduction every month. Management continuously trying to decrease cost of sales at the expense of the sale rep/team

    Low morale

    No real company culture - No fun to speak of - Lame attempts to spark culture and morale

    Bottom line is nothing will change without a change in leadership. At the very top is a CEO that is so introverted and micro managing that the entire company comes to a halt when something is needed. He personally has to approve everything. Also CEO listed above is no longer CEO and is not the CEO being referred to.

    Advice to Management

    You have great people in the right places in the organization. Listen to them. Spend some money and implement some of their ideas. Accept the fact that you can't do everything yourself. Accept the fact that your employees are the keys to success. Crawl out of your cave and interact with your emplloyess. You might learn something and turn this sinking company around while there is still time.


  7. Smart people terrible Management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Management in Chicago, IL
    Former Employee - Product Management in Chicago, IL

    I worked at Hostway

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Lots of smart managers and tech teams.

    Cons

    Bad downstream communication. Salary is low for the industry and location in Chicago. Many years in the same position with not promotion.

    Advice to Management

    Pay attention to what the front line teams are telling you.


  8. Hostway

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Hostway

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good vacation time and holiday pay for most standard holidays with a typical option to work on those days if you want to.

    Cons

    Pay is not commensurate with industry standards with other hosting companies and there are hardly ever any reviews or raises at all, no opportunity for advancement to speak of, no feeling of having a career path here. Management is disjointed and does not disseminate information effectively so that all areas of the business know what's going on in order to do their jobs properly. Typical the left hand doesn't know what the right hand is doing situation.. management never listens to advice from the people who deal with the daily operations they make unilateral decisions without informing themselves of the best practices that should be taken into consideration while planning. They move very slowly on new technology development.

    Advice to Management

    If you want to sustain long term growth it is critical to involve the people in making business decisions who will actually be supporting the products you intend to sell. That will make for happier, more satisfied customers as well as more satisfied employees.


  9. Used to be fun, but with long hours and average pay. Change in management and a reorg made the environment dry.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Chicago, IL
    Former Employee - Senior Software Engineer in Chicago, IL

    I worked at Hostway

    No opinion of CEO
    No opinion of CEO

    Pros

    Heavy LAMP (linux, apache, mysql, python). Smart coworkers you can learn from. Interesting projects against cutting edge technologies and methodologies.

    Cons

    You were expected to put in pretty long hours because the timelines were so tight. There were a few performance bonuses, but for the most part compensation was average at best. Change in leadership left us unsure of the direction of the company and cause many people to leave.

    Advice to Management

    As a technology company, software developers should be valued. Hold on to those that keep the train on the rails. Raise compensation levels.


  10. Helpful (1)

    Lucas Roh is the worst CEO in US History. You cannot trust Lucas. Lucas is a liar.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cubicle Worker in Chicago, IL
    Current Employee - Cubicle Worker in Chicago, IL

    I have been working at Hostway

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The free lunch on Wednesday.

    Cons

    The company is a scary place. Senior leadership does not know how to run a hosting company. Hostway has downsized three time in the last year and fired the wrong people. Some employees are untouchable which means the hard working smart ones generally go in Hostway firing. Hostway is in serious financial trouble and they have to fire people to help pay a loan that they took out to buy the Fort Lauderdale office. The company will have to fire more and more in 2009 to make the payments. My prediction is Hostway will file for bankrupcy in 2009 or have to be sold.

    Advice to Management

    Learn how to run a business. You are going down fast and you will continue to unless you get a turnaround expert in the Lead Staff team. Who is lead staff? lol. Nobody knows.


  11. Helpful (1)

    Hostway needs to take a good look around and see what they have lost and try to fix it.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in Chicago, IL
    Former Employee - Support in Chicago, IL

    I worked at Hostway

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    In the begining Hostway gave me the opportunity to learn and grow - they seemed to have faith in their staff and everyone was like family

    Cons

    Management became unresponsive to employee needs - would not compensate people for how they performed but who they knew - disregarded people who worked hard and faithfully for them - They moved valueable departments to Florida where incompetance was rampant.

    Advice to Management

    Really take a look at who is working for you and recognize your talent - Treat people fairly and with respect - Lucas needs to not trust management alone because they are not truthfull to him and he needs ot reach out to the people who are grinding away trying to make a success instead of showing them the door to try and make a buck. Look close because the change to Florida cost a lot more money, and customers, than it saved him.



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