Hot Topic Reviews

Updated January 27, 2015
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3.9
Rating Trends
Recommend to a friend
Approve of CEO
Hot Topic CEO & Director Lisa Harper
Lisa Harper
3 Ratings

Pros
  • Dress code allowed to be very creative (in 52 reviews)

  • Freedom to be yourself, no dress code, decent music (at times) (in 19 reviews)

Cons
  • Very terrible to work in with the wrong upper management (in 24 reviews)

  • With the terrible hrs that we are given each week it is not possible to retain reliable sales associates, let alone good ones (in 19 reviews)

More Pros and Cons

8 Employee Reviews

Sort: Popular Rating Date
  1. Great company easy going upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Coral Springs, FL
    Current Employee - Assistant Manager in Coral Springs, FL

    I have been working at Hot Topic full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Paid vacation time off easy-going employers

    Cons

    Payroll is hard to deal with


  2. Easy Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pembroke Pines, FL
    Former Employee - Sales Associate in Pembroke Pines, FL

    I worked at Hot Topic part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Management, Flexible Schedule, Fun Job. You get to socialize with all kinds of clientele, good as a starter experience in customer service.

    Cons

    Low Pay, hardly any opportunity for advancement. Repetitive work, can be boring on slow days.

    Advice to Management

    Pay your workers a more deserving wage.


  3. Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Assistant Manager in Miami, FL
    Former Employee - Part Time Assistant Manager in Miami, FL

    I worked at Hot Topic part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Co-workers were mostly friendly and felt like a close family.

    Cons

    Pay is well under normal compensation for the work asked to preform.

    Advice to Management

    You ask too much of your employees for the rate you pay them, especially the management staff.


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  5. Newbie

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pembroke Pines, FL
    Current Employee - Sales Associate in Pembroke Pines, FL

    I have been working at Hot Topic part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice managers, fun coworkers, good store atmosphere

    Cons

    Lots of standing with no break, greetings can be difficult and not up to their standards when you think you're doing good, customers get cranky


  6. Helpful (1)

    Competent and worth the time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hot Topic Sales Associate in Miami, FL
    Former Employee - Hot Topic Sales Associate in Miami, FL

    I worked at Hot Topic part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent management where I was at. Easy to talk to, nice to get along with. Definitely get a nice discount for clothing; easy to upgrade your wardrobe in a few paychecks.

    Cons

    Customers can be jerks. Sometimes, managing customer requests means running to and back from a manager for assistance. Managing items in the back or front can get tiring and annoying. Young kids (middle school to early high school) are both the most frequent spenders and most annoying experience you'll have in retail.

    Advice to Management

    Change the way some things are handled. Give employee's a bit more control in terms of managing customers and life becomes easier for everyone.


  7. Awesome

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Miami, FL
    Former Employee - Assistant Manager in Miami, FL

    I worked at Hot Topic

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    you get the chance to interact with all kind of people, listen to good music while you work, develop really good management style

    Cons

    pay rate is not that good if you got promoted within, the fact that the company tried to go in some many different direction got you confuse at some point.

    Advice to Management

    keep the good work and always lead by example


  8. Helpful (1)

    Music, pop cluture, records, fashion, fun!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Assistant Manager in Miami, FL
    Former Employee - Part Time Assistant Manager in Miami, FL

    I worked at Hot Topic

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    great job that suited my personal ethics and style. I was a happy and willing brand ambassador.

    Cons

    My store location was closed down quite abruptly. My DM was not informed either which meant There was no opportunity for my relacation to another location within the company. Overall, my particular situation was handled with little to no tact or concern for maintaining a superb store staff and management team.

    Advice to Management

    realize that your employees are human beings with families, mortgages, and lives. We are not some number. The company has started to forget this as Lisa Harper took control of the company. In my store's articular case, she willfully closed down a very good performing store with no plan of moving locations, which may effectively lose the company some of its clientele in the area.


  9. Most pleasant job I've ever had.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Assistant Manager in Miami, FL
    Former Employee - Full Time Assistant Manager in Miami, FL

    I worked at Hot Topic

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    -Great work environment
    -Great music while you work (of all genres)
    -Lots of communication

    Cons

    -Much lower pay than most ASM positions.

    Advice to Management

    I worked at Hot Topic for about three years total and I loved every minute of it. The only reason I left was because of pay. Other than that, I was completely happy.



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