Hot Topic Reviews

Updated September 2, 2015
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3.2
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Recommend to a friend
Approve of CEO
Hot Topic CEO & Director Lisa Harper
Lisa Harper
168 Ratings

Pros
  • Dress code allowed to be very creative (in 52 reviews)

  • Freedom to be yourself, no dress code, decent music (at times) (in 19 reviews)

Cons
  • Very terrible to work in with the wrong upper management (in 24 reviews)

  • With the terrible hrs that we are given each week it is not possible to retain reliable sales associates, let alone good ones (in 19 reviews)

More Pros and Cons

417 Employee Reviews

Sort: Popular Rating Date
  1. Fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hot Topic part-time

    Pros

    Fun, high energy place to work. Super flexible around school and other jobs, even as part time management.

    Cons

    Not always a lot of hours given to employees, sales associates are guaranteed zero hours a week. Barely any room to grow in the company.


  2. Helpful (2)

    6 yr employment, enjoyed it overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in York, PA
    Former Employee - Store Manager in York, PA
    Recommends

    I worked at Hot Topic full-time (More than 5 years)

    Pros

    If you like hot topic, you will like working at hot topic. does require actual work. co workers with similar interests. awesome discount

    Cons

    work nights weekends and most holidays

    Advice to Management

    at times too much is expected of a FT non salaried employee who doesn't make enough money


  3. A cool place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gulf Shores, AL
    Former Employee - Anonymous Employee in Gulf Shores, AL

    I worked at Hot Topic part-time (Less than a year)

    Pros

    Wear whatever you want, listen to music LOUD and customers are super friendly!

    Cons

    It's a relatively small store so unless your a manager don't expect a ton of hours.


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  5. Mellow Time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hot Topic part-time

    Pros

    I could pretty much wear whatever I wanted. The staff was super friendly.

    Cons

    There wasn't much direction in what they were expecting from me. I didn't get trained to do much.


  6. Worst Job Ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hot Topic Keyholder in Daytona Beach, FL
    Former Employee - Hot Topic Keyholder in Daytona Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hot Topic part-time (More than 3 years)

    Pros

    40% discount Get to wear whatever you want

    Cons

    Everything else. Over worked, little pay. Terrible company to work for.

    Advice to Management

    Don't suck.


  7. Sales/key holder

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hot Topic part-time (More than 3 years)

    Pros

    Great high school job. Helpful skills taught, slight room for growth. Seasonal promotions available. Paid concerts with approval.

    Cons

    Pay was very low. Questionable demotions depending on DM.

    Advice to Management

    Get to know the staff more. Be more present throughout the year. More then once a year visits.


  8. Seasonal Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hot Topic part-time

    Pros

    Fairly loose rules as to work attire, as long as you're presentable and can do your duties you can wear just about anything. Staff are mostly fun to be around and talk to.

    Cons

    I worked here as a temporary hire during the holiday season along with several other temp hires, most of whom ended up leaving well before the end of the season. At one point I was assigned the front end and was asked by a customer to get an item down from the wall for them in the back, I politely told them I would find someone more experienced with the hook (I'm only 5'2" and not very strong at all so I didn't want to risk dropping something on them) so I guided them to the registers in the middle of the store but no one was immediately available. I grabbed a spare hook to find someone in the back quickly and as soon as I walked away I was reprimanded in front of the customer by someone coming up to the front for leaving my assigned position. I apologized and said I was just trying to find someone to help the customer and they told me I have to stay where I'm assigned no matter what and to just send the customer to the back. So just be warned if you ever work here you'll get chewed up for leaving your assigned section even if it's to help a customer.


  9. Fun place to work as long as your SM is willing to have fun as well. Some micromanage way too much.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Assistant Manager
    Current Employee - Part Time Assistant Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (Less than a year)

    Pros

    You can look however you want which is really fun. If you color your hair and have tattoos and piercings it's great.

    Cons

    Micromanaging. It's turned from a super fun environment to a "we need to oversell constantly" environment. It can be super stressful if your numbers aren't consistently good. Always fearing getting in trouble.

    Advice to Management

    Trust employees more with selling. Always feels as though we're under a microscope


  10. Helpful (1)

    Keyholder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hot Topic Keyholder
    Former Employee - Hot Topic Keyholder
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hot Topic full-time (More than a year)

    Pros

    You really get to dress as yourself here, but the store obviously looks for a certain aesthetic. The employee discount is great, and it's typically a fun atmosphere.

    Cons

    There are high turnover rates at these stores, and the pay rate isn't very great in terms of other retail locations.

    Advice to Management

    Add incentives for people to want to continue to grow with the company. Didn't see many people move past store manager positions ever.


  11. not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in City of Industry, CA
    Current Employee - Assistant Store Manager in City of Industry, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hot Topic (More than a year)

    Pros

    Laid back environment, fun customers, no dress code, music.

    Cons

    Low pay for expectation of work level. Low hours given to associates, no over time, never able to get weekends off,



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