Hot Topic Reviews

Updated September 18, 2014
Updated September 18, 2014
262 Reviews
3.3
262 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hot Topic CEO & Director Lisa Harper
Lisa Harper
119 Ratings

Review Highlights

Pros
  • Good employee discount, Somewhat flexible with schedule changes, dress code (in 45 reviews)

  • Freedom to be yourself, no dress code, decent music (at times) (in 18 reviews)


Cons
  • Upper management really has no clue what it is like day to day in an actual store (in 20 reviews)

  • Lack of hours for sales associates (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Murfreesboro, TN
    Former Employee - Sales Associate in Murfreesboro, TN

    I worked at Hot Topic part-time for more than 3 years

    Pros

    No pressure, don't have to push credit cards. fast pace but relaxed

    Cons

    Lack of hours for sales associates

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    As fun as you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  New York, NY
    Current Employee - Store Manager in New York, NY

    I have been working at Hot Topic full-time for more than 5 years

    Pros

    No dress code, great music, fun atmosphere. Made lifelong friends here.

    Cons

    There are great customers and very very uneducated awful customers...but that's at any job.

    Advice to ManagementAdvice

    Calm down.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Wonderful Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hot Topic full-time

    Pros

    The team environment. Everyone working for the same goal across the entire company! Supportive HQ Team, Regional Directors, and District Managers. This company is filled with strong mentors that will help move you on your path!

    Cons

    Typical retail cons. Holidays are tough to spend time with family.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Wonderful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hot Topic Sales Associate
    Current Employee - Hot Topic Sales Associate

    I have been working at Hot Topic part-time for more than a year

    Pros

    This is a great company to work for. Great benefits, low turnover, super relaxed management, like working with a bunch of your friends.

    Cons

    Not great pay. But it's really hard to find a retail job that is this enjoyable which is why I'm sure many of us stick around.

    Advice to ManagementAdvice

    Rid yourselves of three hour shifts- waste of time if you have any sort of commute. More opportunities for raises.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Have fun working retail! (really)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Assistant Manager
    Current Employee - Part Time Assistant Manager

    I have been working at Hot Topic part-time for more than a year

    Pros

    Dedicated employees and management make for a great team to work with. "Open door policy" helps communication with all positions. Most considerate higher-ups I have ever worked with have been at Hot Topic. You can get excited about cool products, awesome customers (usually), great place to start out working with.

    Cons

    Low start pay for management promotions unless hired outside company.

    Advice to ManagementAdvice

    A few instances where favoritism came into play, but work ethic almost always will guarantee your success within the company!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Hot Topic full-time for more than a year

    Pros

    Those who have had unpleasant experiences working for Hot Topic are most likely ones searching for a decent paycheck with minimal effort. Sorry, but that's not how it works. This is a great company to work for, honestly.

    Never gets too stressful.

    Dress code is very casual.

    Bonus program is great (Bonus dollar amounts increase based on how much money your store makes. So again, if you are not a hard worker you will not be able to utilize this program).

    Great communication with upper management.

    Paid vacation time & holidays.

    Lots of contests where stores compete for prizes. This always keeps things fun and helps keep the team motivated.

    Great discounts for employees.

    Great promotions/offers for customers.

    Amazing customer service focus! So few companies value and appreciate their customers.

    Cons

    Heavy shipment can be overwhelming, but it's not unbearable.

    Large amounts of kids and mall rats hanging out in the store.

    Advice to ManagementAdvice

    Continue hiring all-star candidates that will work hard and continue to help the company grow and be more successful.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A creative place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hot Topic

    Pros

    Showing off your true personality and beng n a judgement free environment. The musc beng played s really awesome as well.

    Cons

    There wasn't very many cons n working at Hot Topic, this was a very enjoyable place to work all over.

  9.  

    Satisfied. :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Terre Haute, IN
    Current Employee - Key Holder in Terre Haute, IN

    I have been working at Hot Topic part-time for less than a year

    Pros

    I absolutely adore workin' for good ol' HT. It is--by far--the best retail establishment I've ever worked for. I'm not exaggerating either. My ideas are never seen as dumb, I'm encouraged to be creative and I get to rock out to music while doing it. The dress code is amazing. I get to be myself 24/7. Thank gods I'm not a hoochy 24/7 or else there'd be issues, of course. I also really just enjoy the culture. It may be that I'm lucky and got hired into a really awesome team, but everyone that I work with contributes and it feels like a second home to me.

    Cons

    There really aren't cons. I wished that I got more hours. As a PT Key Holder, I get about 12-16 hours a week. It isn't bad, but I definitely wish that they'd give us some more hours! :(

    Advice to ManagementAdvice

    The company is solid. Keep doing what you're doing. I love working for you guys!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hot Topic full-time

    Pros

    clothes are pretty good for me

    Cons

    people are kind of stuck up and bratty

    Advice to ManagementAdvice

    stay on top

  11.  

    nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hot Topic

    Pros

    not bad its a good company

    Cons

    it works for me :-)

    Advice to ManagementAdvice

    n/a

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