HotelClub Reviews

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4.3
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Recommend to a friend
Approve of CEO
HotelClub President Nicolas Chu
Nicolas Chu
26 Ratings

30 Employee Reviews

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  1. Good company working in a really interesting market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at HotelClub full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    HotelClub has a great team that is quite social and they frequently organise social events and drinks on Fridays. Plenty of opportunities to do interesting work.

    Cons

    Working with an international development team.


  2. Great people to work with & positive social culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HotelClub full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people at Hotelclub across most departments are very easy to work with inter-departmentally, there are a multitude of sessions to promote interconnectedness within the company and provide relevant information. Work-life balance is good and social events are quite frequent, allowing for team-building and camaraderie.

    Cons

    Employee benefits are lacking and the scope for promotion seems limited, especially in the Pacific region. Would like to know more about plans to improve employee incentive plans.

    Advice to Management

    In order to secure the best performance, and retain quality staff, Management needs to consider personal development more closely, as some staff feel stagnant and are looking elsewhere for better opportunities.


  3. Good culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HotelClub full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Good office culture and relaxed environment with a lot of professional challenges to keep you busy and interested in your contribution to the company's growth.

    Cons

    Pay packages need to be reviewed as well as professional recognition.

    Advice to Management

    Pay packages need to be reviewed as well as professional recognition.


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  5. Helpful (1)

    Friendly colleagues, great culture, excellent work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at HotelClub full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has clear vision and strategies to get there which is very compelling. Maintaining a healthy work/life balance is encouraged. Managment is very supportive. There is free online training available in a number of subjects. All the staff a very friendly, hard working and supportive. There are people from all corners of the world, it's very multi cultural which creates a dynamic working environment.

    Cons

    Senior leadership could be more clear, transparent and open with communication. Senior leadership is not truly cognisant of the resource and technology constraints and their impact on progress and potential growth. Potential career growth is unclear.


  6. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Customer Service
    Current Employee - Sales and Customer Service

    I have been working at HotelClub full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with multicultural and mixed of age group which makes big difference from other company. Casual dress code which I love. Nice environment to work in to further develop your skills

    Cons

    Would like to see the changes in performance reviewing process and the benefits


  7. Great industry and role experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SEO Analyst in Sydney (Australia)
    Current Employee - SEO Analyst in Sydney (Australia)

    I have been working at HotelClub full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly people, flexible working hours and good experience. Lots of opportunities to grow further!

    Cons

    Cross-department collaboration could be improved. Some processes could be better explained about day-to-day operations.

    Advice to Management

    I think initially getting more information about who I would potentially work with in my role would of been beneficial - who to email and for what.


  8. A passionate team of world travellers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HotelClub full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    HotelClub is a great place to work. Employees are passionate and genuinely love what they do. Not to mention staff get amazing discounts, plus we have a friends & family discount to share!

    Cons

    It's a global company, so expect a few early morning or late night calls.

    Advice to Management

    With a lean structure there is little opportunity to advance.


  9. HotelClub

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HotelClub full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    HotelClub has a great team with fun, engaging and hard working people. For the sales teams, there is a great incentive plan in place that really puts you in control of driving results.

    Cons

    Systems and internal communication methods are challenging at times


  10. I thoroughly enjoy working at HotelClub, as I work with a fantastic group of people who are great at what they do.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at HotelClub full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working culture, contemporary approach. The company offers opportunities for professional growth through various training initiatives and relevant projects. Strong and inspiring leadership.

    Cons

    Limited career progression opportunities.


  11. Helpful (1)

    Excellent work/life balance & culture

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sydney (Australia)
    Current Employee - Manager in Sydney (Australia)

    I have been working at HotelClub full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Although the package is very reasonable, working with this company is rewarding. All through my 5 years at HC, have always found people encouraging cross learning. with people from all corners of world, it is very multi cultural & dynamic environment.

    Cons

    Pay package needs to be looked into to be in par with industry & not compare it with parent company. Needs a bit more transparency in this. Career wise growth is not rewarding.

    Advice to Management

    Transparent leadership team & even exposure to one & all.



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