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Hotels.com Reviews in London, England

Updated July 9, 2014
Updated July 9, 2014
29 Reviews

3.6
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotels.com President Johan Svanstrom
Johan Svanstrom
2 Ratings

2 Employee Reviews Back to all reviews

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  1.  

    Wonderful workplace overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience  in  London, England (UK)
    Current Employee - User Experience in London, England (UK)

    Pros

    Great office with large roof terrace, team building events.A top notch benefits package including hotel discounts and excellent family health insurance. Friendly people and a very relaxed, informal culture. A world class brand to be proud of.

    Cons

    There is no appetite for innovation. There is very little strategy. The company is so big that much knowledge gets lost between teams. A/B testing rules everything even though it sometimes seems flawed.

    Advice to ManagementAdvice

    Pick a strategy and stick to it, use it to justify every decision from VP level down to the lower level workers. Experiment, innovate, play....try new things.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fun, fast-moving, energetic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    Pros

    Great benefits (e.g. travel discounts) and fabulous people. The offices are all modern and open plan, which creates collaboration.

    Cons

    The leadership at times seems a bit random, and their does not seem to be a consistent strategy. This creates a bit of chaos as priorities and focus tends to change moment to moment. Also, the data is a mess.

    Recommends
    Positive Outlook
    Approves of CEO

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