Hotels.com

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Hotels.com Reviews in London, England

Updated December 11, 2014
Updated December 11, 2014
37 Reviews
3.7
37 Reviews
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Hotels.com President Johan Svanstrom
Johan Svanstrom
5 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Fun, State-of-the-Art, Huge eCommerce company, Technology driven from London!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Technology in London, England (UK)
    Current Employee - Director Technology in London, England (UK)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    - Industry
    - Technology
    - Work life balance
    - Lean startup culture
    - Fun place to work for

    Cons

    - Office a little crowded, but I think its getting sorted out

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best of both world !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech in London, England (UK)
    Current Employee - Tech in London, England (UK)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    Dtartup mentality but financial power of a large organization (best of both world)
    We work hard we play hard, amazing office in central London
    Collaborative culture, global exposure

    Cons

    very marketing centric, sometimes hard to promote technology innovation

    Advice to ManagementAdvice

    be more open to innovative concepts/features

    Recommends
    Positive Outlook
  3.  

    Modern management

    Former Employee - Senior SEM Specialist in London, England (UK)
    Former Employee - Senior SEM Specialist in London, England (UK)

    I worked at Hotels.com as a contractor (less than an year)

    Pros

    Great office, multi-cultural, hassle-free environment, socializing activities.

    Cons

    Hard to stand out, low sinergy.

    Advice to ManagementAdvice

    Encourage and pay attention to ideas and opinions from employees at all levels.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great place to learn independently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in London, England (UK)
    Former Employee - Marketing in London, England (UK)

    I worked at Hotels.com as an intern (less than an year)

    Pros

    You are given a great autonomy to learn and develop knowledge without being micromanaged. Twice a month on a Friday there was free breakfast provided from Paul which was a wonderful treat. There are also regular beer and pizza evenings where staff are encouraged to engage more.

    Cons

    Everything is done in the last possible minute without long term planning. Many employees appear to promoted to management for being good at their job without management training and therefore have a lack of empathy towards staff.

    Advice to ManagementAdvice

    Make some long term decisions to give employees enough time to execute effectively.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderful workplace overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience in London, England (UK)
    Current Employee - User Experience in London, England (UK)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    Great office with large roof terrace, team building events.A top notch benefits package including hotel discounts and excellent family health insurance. Friendly people and a very relaxed, informal culture. A world class brand to be proud of.

    Cons

    There is no appetite for innovation. There is very little strategy. The company is so big that much knowledge gets lost between teams. A/B testing rules everything even though it sometimes seems flawed.

    Advice to ManagementAdvice

    Pick a strategy and stick to it, use it to justify every decision from VP level down to the lower level workers. Experiment, innovate, play....try new things.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Fun, fast-moving, energetic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Hotels.com full-time

    Pros

    Great benefits (e.g. travel discounts) and fabulous people. The offices are all modern and open plan, which creates collaboration.

    Cons

    The leadership at times seems a bit random, and their does not seem to be a consistent strategy. This creates a bit of chaos as priorities and focus tends to change moment to moment. Also, the data is a mess.

    Recommends
    Positive Outlook
    Approves of CEO

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