Hotspex Reviews

Updated August 1, 2014
Updated August 1, 2014
6 Reviews

2.8
6 Reviews
Rating Trends

Recommend to a friend
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Shane Skillen
2 Ratings

Employee Reviews

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  1.  

    Hotspex is amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at Hotspex full-time for more than 3 years

    Pros

    Great people
    Great tools
    Great future

    Cons

    Not global
    Lots of work

    Advice to ManagementAdvice

    Standardize!

    Recommends
    Positive Outlook
  2.  

    Pity... this company had so much promise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Toronto, ON (Canada)
    Former Employee - Vice President in Toronto, ON (Canada)

    I worked at Hotspex full-time for more than 3 years

    Pros

    A lot of good, dedicated people work(ed) there
    Some excellent IP

    Cons

    The CEO bypasses line managers and interferes in everything, often undermining managers
    The culture focuses almost exclusively on sales. Execution is a secondary consideration.
    Inconsistent recognition: you're praised as a hero one day and labelled as useless the next
    Absolutely no loyalty is shown to employees. I've seen top performers let go as soon as they hit a dry spell
    Complacency: once cutting-edge IP has been allowed to become outdated - no investment in new development
    Junior staff are routinely overworked
    General craziness!

    Advice to ManagementAdvice

    Go back to business school, and this time, take notes!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    On the slide to oblivion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research  in  Toronto, ON (Canada)
    Former Employee - Research in Toronto, ON (Canada)

    I worked at Hotspex full-time for more than 3 years

    Pros

    Very innovative at the time. Some very cool stuff on emotional science. Charismatic leader (at first it seemed that way). Rapid growth, lots of buzz in the marketplace, and a seemingly great future.

    Cons

    The management is all screwed up. They have cut just about everything except the salaries of the top management - which incidentally have been going up dramatically. They have outsourced operations, cut research staff and tech staff, and even closed their R&D section. The company has shrunk in every respect, except the salaries of the inner circle. How can it survive when it has no people doing any work and only people managing work?

    Advice to ManagementAdvice

    Change (i.e fire) the CEO and the top management team. This will only happen if the company gets bought out (if anyone is stupid enough to buy it). Don't rest on your laurels in terms of innovation. The world has already passed them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Allowed me the opportunity to develop my skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at Hotspex full-time for more than 3 years

    Pros

    A lot of friendly people who are skilled in research and new ways of understanding what consumers mean and want. Friendly work environment with lots of opportunity to grow.

    Satisified customers

    Good place to go everyday.

    Cons

    Youthful possibly to a fault. Some teams work harder than others .Need standardized products.

    Advice to ManagementAdvice

    Grow and keep inovative.

    Recommends
    Positive Outlook
  6.  

    Hotspex: FANTASTIC place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Research Manager  in  Toronto, ON (Canada)
    Current Employee - Community Research Manager in Toronto, ON (Canada)

    I have been working at Hotspex full-time for less than a year

    Pros

    Amazing staff, wonderful atmosphere, fun, trendy, cool company, innovative, problem-solving individuals with a penchant for making a difference. Fresh fruit in the kitchen, monthly staff bbq's in the summer, pizza lunches in the winter. The upper management is very transparent - we always know what's going on with the company. Huge opportunity for making your mark with these guys! :) This is my second time here - I left in 2010 due to family responsibilities, and have just moved literally across the country to come back because I love this place so much. I absolutely believe in the vision, the opportunities here, the people, and the products. If you're looking for a place to work where you'll absolutely love walking in the door in the morning, this is the place to be.

    Cons

    Busy a lot, long hours, tendency for work to overlap with home/personal time. Not necessarily a "bad" thing, though - it's sort of the industry we're in. I'd like to see more engagement going on, but we'll get there! :)

    Advice to ManagementAdvice

    Keep up engagement with employees, look at how the existing talent (and there is plenty!) can be utilized in better, more effective ways within the company.

    Recommends
    Positive Outlook
  7.  

    A case study in bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Hotspex

    Pros

    Hotspex has some great people working for it. The atmosphere is very casual. During the summer, the company holds barbeques on its rooftop deck.

    Cons

    Hotspex is very poorly managed. Products and procedures are not at all standardized. There is no training. No quality control. Work is constantly being redone because requirements haven't been properly communicated. Everything is done last minute. No one is in charge. The CEO and his dad supposedly run the company, but they are never around.

    Advice to ManagementAdvice

    Put someone with business experience in charge and get out of the way. Standardize your products and procedures. Train your staff. Hire good people, not cheap people. Any have-intelligent management consultant could easily make this company way more profitable.

    Doesn't Recommend

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