Hotspex Reviews

Updated June 9, 2015
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3.0
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Shane Skillen
11 Ratings

16 Employee Reviews

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  1. Highly Recommended

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Hotspex

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Outstanding place to work! The people are phenomenal, very inclusive and friendly.

    Cons

    None experienced at this time.

    Advice to Management

    Keep doing what you're doing. Management does everything they can to ensure that the work place is positive and inspiring.


  2. It could be so much better

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotspex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - a bunch of the people are amazing - the social culture (when you have enough time to enjoy it) is good - monthly bbqs/pizza lunches, fruit delivery weekly

    Cons

    - insane work/life balance (where there is no life, there is only work) - the constant chase for the 'new shiny', dropping the previous 'new shiny' by the wayside (where the shiny in question is people, technology, IP, whatever...) - they're still coasting on the reputation built 5+ years ago - nothing new is being developed - More focused on the quantity of work (no matter the timelines or impossibility) than the quality of the work

    Advice to Management

    - Change the upper management - get rid of the CEO, let the people who actually know research, know the industry, and care about the quality of the work (rather than just the quantity of the work) run the company


  3. Great opportunities for candidates looking for entry level/Junior positions as well as Senior staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Toronto, ON (Canada)
    Current Employee - Current Employee in Toronto, ON (Canada)

    I have been working at Hotspex full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunities, especially for entry level and students coming out of university. I feel very empowered working here, and my opinion and perspective is always taken into consideration. The benefits (health plan) is fantastic, and the company is always organizing staff functions, incentives, contests, etc. Great, diverse group of people work here and everyone is approachable. The Social Committee is AMAZING! Superb staff culture and interaction in a group of 60.

    Cons

    High standards of expectations and work ethic-not for the faint of heart. This is not a BORING job by any stretch and is very fast moving. Must be adaptable. Not for underachievers/under performers, which is perhaps why some of the negative comments were posted? A lot to learn if you embrace it though.

    Advice to Management

    very smart and successful group of individuals that can be intimating sometimes! Attend more company socials:)


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  5. Exciting Future. Great place to learn and grow. Amazing people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Hotspex full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been at Hotspex for over 2 years and I sincerely believe it is one of the best organizations I have been a part of. I have watched the company make significant progress in the last 12 months and I am genuinely excited about the future. What you do... You get a chance to make a difference in the marketing strategies of some of the biggest companies worldwide while also impacting the lives of millions of consumers by influencing the products and services these companies create and advertise. They also have an innovation division that comes up with a lot of interesting new products. The company has some incredible clients and this means you get to learn a lot from some of the best marketers in the world. Who you do it with… While Hotspex’s client list consists of some of the world's largest companies, Hotspex has a family feel to it. People work very hard, but they also enjoy working with one another. I've worked at several "blue chip" companies, as well as a couple of smaller sized organizations, and this company has the least office politics I've ever experienced, by far! It has an eclectic group of employees from a wide variety of backgrounds, but everyone seems to get along well. There seems to be some new programs on the way that you would expect from companies that resemble ad agencies – company paid massages once every few weeks, lunch and learns, meditation and mindfulness classes. It seems to be going in the right direction!

    Cons

    As you can tell, I am happy with the company, but as with any company, there are often cons that usually come with the pros… The work is exciting and challenging, but there are times of the year when it is extremely busy. If you like what you’re doing this isn’t a problem, but at times it can feel like there is a lot going on. Given how innovative the company is, it sometimes could use more structure and process. As it continues to grow, this will probably improve, but hopefully not at the expense of the innovative and creative culture it currently has.

    Advice to Management

    • As you continue to grow, resource accordingly. • Continue to invest in your people and keep them inspired, motivated, and learning. • Don’t apologize for being innovative and creative. • Try to focus on fewer things that add the most value.


  6. A meritocracy where results speak for themselves. Not for clock-punchers or people with an inflated sense of entitlement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seller/Doer/Manager/Mentor in Toronto, ON (Canada)
    Current Employee - Seller/Doer/Manager/Mentor in Toronto, ON (Canada)

    I have been working at Hotspex full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Significant growth topline and profit in 2014 led by a core team of Research Executives - the best in the company's history - and a cohesive staff that are more cohesive than ever before. The most successful senior staff were nurtured from within and some of us actually started as Analysts or in Operations teams. This is truly the sort of place where you can “get made” if you can “make it happen.” There are no sacred cows and no “chosen ones”. The organization is flat and non-hierarchical, making each and every individual’s contribution felt and visible. And those who choose to show leadership through exceptional work get noticed and advance.

    Cons

    An “up or out” and entrepreneurial culture is not for everyone. But those who choose to work at Hotspex, consciously choose to lead instead of complain, to win instead of make excuses, and to be part of a unique experience.

    Advice to Management

    Celebrate our wins more. Not only in the sales sense, but in the work that we do to inspire decisions of great importance for the world’s greatest brands and organizations. Continue to do what works and continue to focus on developing talent from within.


  7. Amazing people, amazing technology amazing future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research
    Current Employee - Research

    I have been working at Hotspex full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The IP is second to none, with some of the VERY biggest global clients adopting it rapidly across their businesses. The focus on clients is important in any consultancy as that it what provides resources to invest back into staff. The team is amazing. We collaborate. The focus on having technology to do basic things to free us up with time to think. The place is also rapidly growing at over 60% in 2014 so far. It's just incredible to be a part of.

    Cons

    Well things are a LOT better with the leadership change. A few years ago we had a team that was more concerned about theory than than helping clients. There are still many issues around being scattered and the growth cerated excessive work for many people. Work life balance was stretched too thin.

    Advice to Management

    Keep up with the focus on staff, clients and IP. I believe in this and I believe in our future. Please try to hire more great thinkers and storytellers as that is what clients are asking for and with our IP we will be unstoppable.


  8. “Amazing people, amazing technology…”, and “A meritocracy…” both written by the CEO Shane Skillen

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in Toronto, ON (Canada)
    Current Employee - Senior Research Analyst in Toronto, ON (Canada)

    I have been working at Hotspex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are a few good people left.

    Cons

    It's a company where the CEO writes fake positive reviews where he approves of the CEO. The current turnover rate is 30%. I think that pretty much speaks for itself.

    Advice to Management

    Stop writing fake reviews of your company. We know what is happening. If you wish to respond to the negative reviews, there is an employer option for that.


  9. Helpful (1)

    "Amazing people, amazing technology amazing future” proves the point CEO Shane Skillen has no ethics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotspex

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For the most part really great people

    Cons

    Horrible management No respect for employees, suppliers or clients Will say anything to win the business No investement in R&D

    Advice to Management

    Need to replace management


  10. The shine has been dulled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Toronto, ON (Canada)
    Former Employee - Analyst in Toronto, ON (Canada)

    I worked at Hotspex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    * Intelligent people who want to make real changes come here (the fact that they're quickly shown how bad it is is secondary)

    Cons

    * The amount of work for some teams is ridiculous. * If you're not one of the "chosen", you may as well not exist at all * All of the best talent moves on because they quickly realize how bad this place is * If you like feeling like you're in an abusive relationship, this is the place to be

    Advice to Management

    Get a grip. People don't want to spend their entire lives slaving away and never feeling like they've accomplished anything. Have some common sense when it comes to managing people. Stop letting the CEO derail and override everything. Stop talking down to people, and start realizing that you're not nearly as exciting as you could be. Listen to the people who are actually innovative and have a clue about what's going on around them. (In other words, all the things you're never going to do.)


  11. Hoping to one day take it off my resume

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)

    I have been working at Hotspex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Early days the place seems dynamic.

    Cons

    Corporate culture focused on revenue vs. good work, terrible management, treating staff cruelly, unrealistic revenue targets, tools that deliver nothing vs. the over-the-top promises, all of the best people have left. One day I hope to remove it from my resume/LinkedIn because I don't want to be associated with it.

    Advice to Management

    Never enter the office. We are better without you.



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