Hotspex Reviews

Updated October 14, 2014
Updated October 14, 2014
10 Reviews
2.4
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Shane Skillen
6 Ratings

Employee Reviews

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  1.  

    Amazing people, amazing technology amazing future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research
    Current Employee - Research

    I have been working at Hotspex full-time

    Pros

    The IP is second to none, with some of the VERY biggest global clients adopting it rapidly across their businesses. The focus on clients is important in any consultancy as that it what provides resources to invest back into staff. The team is amazing. We collaborate. The focus on having technology to do basic things to free us up with time to think. The place is also rapidly growing at over 60% in 2014 so far. It's just incredible to be a part of.

    Cons

    Well things are a LOT better with the leadership change. A few years ago we had a team that was more concerned about theory than than helping clients. There are still many issues around being scattered and the growth cerated excessive work for many people. Work life balance was stretched too thin.

    Advice to ManagementAdvice

    Keep up with the focus on staff, clients and IP. I believe in this and I believe in our future. Please try to hire more great thinkers and storytellers as that is what clients are asking for and with our IP we will be unstoppable.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    "Amazing people, amazing technology amazing future” proves the point CEO Shane Skillen has no ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotspex

    Pros

    For the most part really great people

    Cons

    Horrible management
    No respect for employees, suppliers or clients
    Will say anything to win the business
    No investement in R&D

    Advice to ManagementAdvice

    Need to replace management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    The shine has been dulled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Toronto, ON (Canada)
    Former Employee - Analyst in Toronto, ON (Canada)

    I worked at Hotspex full-time (more than 3 years)

    Pros

    * Intelligent people who want to make real changes come here (the fact that they're quickly shown how bad it is is secondary)

    Cons

    * The amount of work for some teams is ridiculous.
    * If you're not one of the "chosen", you may as well not exist at all
    * All of the best talent moves on because they quickly realize how bad this place is
    * If you like feeling like you're in an abusive relationship, this is the place to be

    Advice to ManagementAdvice

    Get a grip. People don't want to spend their entire lives slaving away and never feeling like they've accomplished anything. Have some common sense when it comes to managing people. Stop letting the CEO derail and override everything. Stop talking down to people, and start realizing that you're not nearly as exciting as you could be. Listen to the people who are actually innovative and have a clue about what's going on around them. (In other words, all the things you're never going to do.)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Hoping to one day take it off my resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)

    I have been working at Hotspex full-time (more than 3 years)

    Pros

    Early days the place seems dynamic.

    Cons

    Corporate culture focused on revenue vs. good work, terrible management, treating staff cruelly, unrealistic revenue targets, tools that deliver nothing vs. the over-the-top promises, all of the best people have left. One day I hope to remove it from my resume/LinkedIn because I don't want to be associated with it.

    Advice to ManagementAdvice

    Never enter the office. We are better without you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Pity... this company had so much promise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Toronto, ON (Canada)
    Former Employee - Vice President in Toronto, ON (Canada)

    I worked at Hotspex full-time (more than 3 years)

    Pros

    A lot of good, dedicated people work(ed) there
    Some excellent IP

    Cons

    The CEO bypasses line managers and interferes in everything, often undermining managers
    The culture focuses almost exclusively on sales. Execution is a secondary consideration.
    Inconsistent recognition: you're praised as a hero one day and labelled as useless the next
    Absolutely no loyalty is shown to employees. I've seen top performers let go as soon as they hit a dry spell
    Complacency: once cutting-edge IP has been allowed to become outdated - no investment in new development
    Junior staff are routinely overworked
    General craziness!

    Advice to ManagementAdvice

    Go back to business school, and this time, take notes!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    On the slide to oblivion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research in Toronto, ON (Canada)
    Former Employee - Research in Toronto, ON (Canada)

    I worked at Hotspex full-time (more than 3 years)

    Pros

    Very innovative at the time. Some very cool stuff on emotional science. Charismatic leader (at first it seemed that way). Rapid growth, lots of buzz in the marketplace, and a seemingly great future.

    Cons

    The management is all screwed up. They have cut just about everything except the salaries of the top management - which incidentally have been going up dramatically. They have outsourced operations, cut research staff and tech staff, and even closed their R&D section. The company has shrunk in every respect, except the salaries of the inner circle. How can it survive when it has no people doing any work and only people managing work?

    Advice to ManagementAdvice

    Change (i.e fire) the CEO and the top management team. This will only happen if the company gets bought out (if anyone is stupid enough to buy it). Don't rest on your laurels in terms of innovation. The world has already passed them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Hotspex is amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at Hotspex full-time (more than 3 years)

    Pros

    Great people
    Great tools
    Great future

    Cons

    Not global
    Lots of work

    Advice to ManagementAdvice

    Standardize!

    Recommends
    Positive Outlook
  9.  

    Allowed me the opportunity to develop my skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at Hotspex full-time (more than 3 years)

    Pros

    A lot of friendly people who are skilled in research and new ways of understanding what consumers mean and want. Friendly work environment with lots of opportunity to grow.

    Satisified customers

    Good place to go everyday.

    Cons

    Youthful possibly to a fault. Some teams work harder than others .Need standardized products.

    Advice to ManagementAdvice

    Grow and keep inovative.

    Recommends
    Positive Outlook
  10.  

    Hotspex: FANTASTIC place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Research Manager in Toronto, ON (Canada)
    Current Employee - Community Research Manager in Toronto, ON (Canada)

    I have been working at Hotspex full-time (less than an year)

    Pros

    Amazing staff, wonderful atmosphere, fun, trendy, cool company, innovative, problem-solving individuals with a penchant for making a difference. Fresh fruit in the kitchen, monthly staff bbq's in the summer, pizza lunches in the winter. The upper management is very transparent - we always know what's going on with the company. Huge opportunity for making your mark with these guys! :) This is my second time here - I left in 2010 due to family responsibilities, and have just moved literally across the country to come back because I love this place so much. I absolutely believe in the vision, the opportunities here, the people, and the products. If you're looking for a place to work where you'll absolutely love walking in the door in the morning, this is the place to be.

    Cons

    Busy a lot, long hours, tendency for work to overlap with home/personal time. Not necessarily a "bad" thing, though - it's sort of the industry we're in. I'd like to see more engagement going on, but we'll get there! :)

    Advice to ManagementAdvice

    Keep up engagement with employees, look at how the existing talent (and there is plenty!) can be utilized in better, more effective ways within the company.

    Recommends
    Positive Outlook
  11.  

    A case study in bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Hotspex

    Pros

    Hotspex has some great people working for it. The atmosphere is very casual. During the summer, the company holds barbeques on its rooftop deck.

    Cons

    Hotspex is very poorly managed. Products and procedures are not at all standardized. There is no training. No quality control. Work is constantly being redone because requirements haven't been properly communicated. Everything is done last minute. No one is in charge. The CEO and his dad supposedly run the company, but they are never around.

    Advice to ManagementAdvice

    Put someone with business experience in charge and get out of the way. Standardize your products and procedures. Train your staff. Hire good people, not cheap people. Any have-intelligent management consultant could easily make this company way more profitable.

    Doesn't Recommend

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