Hotwire Reviews

Updated September 22, 2014
Updated September 22, 2014
108 Reviews
3.1
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
25 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 30 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Good times are over.. left with few good employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Product Analyst in San Francisco, CA
    Current Employee - Technical Product Analyst in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Good co-workers. Free soft drinks. Jeans ok. Ok location.

    Cons

    As someone mentioned below " In my 8 years of experience never seen an HR so bad". Would agree with that. HR is not helpful and on top of that their attitude does not help. If you say you are leaving they will treat you like their family enemy. Work-life balance are non-existent depending on the group. Salary is not up to market.

    Advice to ManagementAdvice

    Provide some training to the HR. They are taking their job for granted.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Run Far and Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in San Francisco, CA
    Former Employee - Analyst in San Francisco, CA

    I worked at Hotwire full-time (more than an year)

    Pros

    Good work life balance. (Most employees are in the office at 9/9:30 am and leave by 5/5:30 pm). Friendly Employees. Fun company events.

    Cons

    Lots of layers. Little communication among departments, everyone is very silo. Changes are slow. Analytics are very basic. Little career development and mentoring. No clear direction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Some sharp engineers. That's where it ends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA

    I worked at Hotwire full-time (more than an year)

    Pros

    There's a safety net from Expedia, which gives the company a relaxed form. Economies of scale apply as you have access to technology and accounts created by 12k employees at the parent company. There are some good and some great engineers at Hotwire, especially at the architect level. If you run a product, you get full ownership.

    Cons

    It's 2003 at Hotwire's Codebase, UX and risk aversion. It's 2008 for the rest: salaries, perks, etc. Times are tough for the company, and that's no secret. But HR is *extremely* sketchy here. In my 8 years of experience, I've never encountered a company that tries to take advantage of an employee already leaving. Also, LOTS of nepotism from the new president. Lots and lots and lots of nepotism. Copious amounts of it. Did I mention there's a lot of nepotism?

    Advice to ManagementAdvice

    Stop lying. Employees will never judge good leadership for transparency. They will judge for lying. If you'd like to make Hotwire a 20 person marketing brand for Expedia, then just convey that. However, rapid changes are happening. Means we'll see how Hotwire shapes up in forthcoming months. It could be for the better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Big changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time (more than an year)

    Pros

    Coworkers, development environment. Good engineers that collaborate well in an agile environment.

    Cons

    Big corporate restructure. After layoffs, emphasis is on saving money meaning not sure how work will be valued during performance reviews.

    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Sr. Software Engg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Small and good company overall

    Cons

    Lots of management changes after new CEO took over

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Things are looking up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time (more than an year)

    Pros

    If you ask for more responsibility, you can get it.
    Fun activities and employee entertainment getting back on track.
    Fresh leadership and employees are changing the environment, in a good way, but it is slowly accepted.
    Lots of opportunities opening up due to business structure changes.
    Great perks and stellar benefits!

    Cons

    Change is generally difficult, but seems harder for employees with more tenure.
    It's easy for people to talk about problems and not step up to address them.
    The company culture is slow to develop.
    Large portion of employees resistant to change.
    Large loss of staff has some feeling disheartened.

    Advice to ManagementAdvice

    Stay transparent and promote team-building activities.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    lost during transition period

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Hotwire full-time (more than 10 years)

    Pros

    good life and work balance
    people are nice

    Cons

    business environment is deteriorating, upper management are changing, lots of change happening in the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Hotwire.com - It's a sinking ship!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Hotwire full-time (more than an year)

    Pros

    1. Used to be a great place to work.
    2. Used to be good work-life balance, and flexible work timings.
    3. Excellent travel benefits like free $500 money.
    4. Free $600 for health-gym.
    5. If you are in the right team then you will enjoy the work. It all depends on the Manager and Lead. Our lead lacked everything apart from technical knowledge.
    6. Great location.
    7. Good and supportive people to work with.
    8. Scope for innovation but it all depends on your manager.
    9. You can learn new technologies.
    10. Everyone says Agile but it is not.
    11. Laid back attitude.
    12. Used to have fun parties.

    Cons

    1. Pathetic salary, below average what market pays.
    2. Recently fired 50+ people in the first round but CEO still thinks that HW is not lean.
    3. Open secret - CEO Clem Bason was asked to leave his position.
    4. New CEO wants to prove that he can turn around, and add a bullet point in his resume for the cost of employee careers.
    5. Forget about any promotion in future and join.
    6. Made a huge bet on International and paying the price now.
    7. All the good people left, only the dead water remaining.
    8. Not sure what middle management is doing.
    9. Made a huge mistake by not investing in Analytics.
    10. There will be no mentoring or encouragement for your work.

    Advice to ManagementAdvice

    Think why people go to priceline.com and seriously our commercials are lazy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good Overall Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time (more than an year)

    Pros

    Great benefits - good location - flexible schedule

    Cons

    Low pay - Lack of communication - not stable

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Real talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Everyone is extremely friendly and supportive
    The environment is very much like a startup even though it's a medium sized company
    Work hours are respected
    Agile development. No need for excessive bureaucracy
    The travel benefits a great!
    Having Expedia inc support is very convenient
    It's in the city (SF) no commuting needed if you live here

    Cons

    Subway is not close by, we have to rely on Muni
    Promotions don't happen very often (they do happen)

    Recommends
    Negative Outlook
    Approves of CEO

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