Hotwire Reviews

Updated August 7, 2014
Updated August 7, 2014
107 Reviews

3.2
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
21 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 28 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wants to be a leader in business, but pay sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time

    Pros

    First of all, kudos to the management for making a wise decision to transition from Waterfall to Agile, very late though and probably the last company to adopt a methodology proven in the market 4 years back. It really gives a great feeling as if sitting on a hot seat everyday.. Work is very interesting and challenging and I see a lot more potential for growth and improvement coming on the way sooner..

    Cons

    Having said growth potential exists, definitely not in terms of pay / position. Don't expect any promotions.. Expect just few biscuits as increment or bonus.. No recognition for the achievers and your manager will not pat on your back for the job well done. Management aims to be a leader in business and wants to use state of the art technology and tools, but pays literally low compared to the industry standards.. Come on, give something to the real workers.. After all, management should not take all the pride & money at the end of the day.

    Advice to ManagementAdvice

    Fantastic show in the last 1 year and good luck for the future..

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A comfortable company with good work/life balance at the expense of technical skills development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire full-time

    Pros

    - Good work/life balance. I could easily maintain a 40-hour work week and still do well.
    - Good benefits. Nice commuter benefits and generous vacation.
    - A variety or products and projects to stay busy.

    Cons

    - Older technology stack. The site is old, and attempting to use newer technologies is difficult.
    - Underpays employees. My salary has increased by ~24% since joining 5 years ago.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer  in  San Francisco, CA
    Current Employee - Web Developer in San Francisco, CA

    I have been working at Hotwire full-time for less than a year

    Pros

    Great technology, talented employees, and lots of perks. My manager is constantly asking me what he can do to make me feel fulfilled and happy with my job.

    Cons

    Nothing major comes to mind.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Ready to build great products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire full-time for more than a year

    Pros

    Spent 2012 transitioning to agile product development with dedicated product teams and is going to capitalize on the year of learning how to make great products. Social culture is great, very fun environment to work with lots of fun company activities. Many travel perks available. Pressure is relatively low and you can have a good work/life balance. Some good-to-great engineers here.

    Cons

    Moves very slowly for a company of this small size. There are senior management positions that are of questionable value and at times become roadblocks to progress. Members of leadership who have been here longer than a two years are risk averse and choose slow improvement options. Poor performers aren't properly addressed and stick around to lower productivity and morale. Career advancement is very slow, matching the generally laid back pace.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Hotwire full-time

    Pros

    Great people, strong individualized culture, definitely promotes work/life balance. It's a very friendly company with some smart people. Great SF city location.

    Cons

    Probably not as innovative as it thinks it is, which results in a lot of turnover in Engineering. Not as much accountability as you'd expect either with regards to product launches. Also groups are pretty siloed with not as much cross-depatrment communication

    Advice to ManagementAdvice

    Listen to the ranks even more. Pay better.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    People were cool to work with, but the company generally lacked passion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Producer  in  San Francisco, CA
    Current Employee - Senior Producer in San Francisco, CA

    I have been working at Hotwire full-time for more than a year

    Pros

    Small company
    Great location in the downtown San Francisco
    Fairly laid back work environment
    Very start-up like feel in that everyone sat in a cube including VPs

    Cons

    Poor salary
    Job role not well-defined, not well-respected
    No career advancement opportunities beyond Senior Producer
    Reporting structure was conflict of interest and made it impossible to do job effectively

    Advice to ManagementAdvice

    Pay people market value and define roles more clearly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Awesome 18 months in the hotel industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Manager  in  San Francisco, CA
    Former Employee - Revenue Manager in San Francisco, CA

    I worked at Hotwire full-time

    Pros

    Bright colleagues
    Demanding but manageable work environment
    Reasonable hours (50hrs/wk)
    Regular Travel (if you want it)

    Cons

    Vertical mobility a little tough on the partner services side

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    A safe company, not young or innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Hotwire full-time for more than a year

    Pros

    Great building and location, good compensation, work/life balance, travel discounts. Recently transitioned from Waterfall to Agile software development which is much more transferable to other tech companies.

    Cons

    Employees are low energy and generally seem stuck in a rut. Hotwire sells a fun, smart culture, but many who progress through the ranks to management and senior management or are awarded recognition as representing Hotwire's core values do the bare minimum amount of work and rarely attend company events. Hotwire is a steady stream of income for its parent company (Expedia) and goals, products, and initiatives play it safe to keep the revenue coming in.

    Advice to ManagementAdvice

    Reduce the amount of middle management, encourage education and skills development.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Hotwire full-time for more than a year

    Pros

    Hotwire is differentiated in the market, which makes the product rewarding for customers. Sr. Management is focused and respectful of the people. Everyone is working on becoming more responsive to customers and innovative and they're starting to show great results.

    Cons

    If you want to be told exactly what to do and just follow direction this isn't the place for you.

    Advice to ManagementAdvice

    Keep moving fast and experiment with disruptions to old models.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Hotwire is not a place for you if you have a pulse. Cooperate passive aggressive culture. They just want yes men.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA

    I have been working at Hotwire

    Pros

    great travel perks. Great SF financial district location

    Cons

    Cooperate passive aggressive culture. Agile but still very command and control with a lot of useless meetings.

    Advice to ManagementAdvice

    Fire your middle managers and make them apply for their jobs again. Being able to schedule meetings is not a skill.

    Doesn't Recommend

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