Hotwire Reviews

Updated September 22, 2014
Updated September 22, 2014
108 Reviews
3.1
108 Reviews
Rating Trends

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Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
25 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 30 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hotwire.com personifies "great place to work" on pretty much every level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire

    Pros

    Small, scrappy company....good people, good environment. Good product.

    Cons

    For some, the downtown SFO location is a bit of a commute but who can really complain about working in downtown San Francisco?

    Advice to ManagementAdvice

    Keep doing what you're doing; remember that communication is key and knowledge is power and an empowered employee is, generally, a productive and happy employee.

    Recommends
    Approves of CEO
  2.  

    Changing environment, good culture, positive outlook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire full-time (more than 3 years)

    Pros

    New execs have made the company a more forward-thinking, smart place to work. Smart in the sense that employees are beginning to look at the product critically and holistically.

    Cons

    Some individuals are territorial over their work and lack the skill to manage their time effectively.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    it was good

    Former Employee - Database Marketing in San Francisco, CA
    Former Employee - Database Marketing in San Francisco, CA

    I worked at Hotwire full-time (more than 5 years)

    Pros

    Good place if you have a family: Nice insurance and travel perks

    Cons

    Hotwire.com barely promote people within

    Advice to ManagementAdvice

    recognize talent

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire

    Pros

    You get to explore lot of technologies.. Work and play!

    Cons

    nothing really.. this is an awesome place to work hands down!

    Advice to ManagementAdvice

    Stay focused and don't push people a lot..

  6. 1 person found this helpful  

    Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time (more than 5 years)

    Pros

    Amazing work/life balance, great benefits and travel perks, on-site gym, smart and nice people, great office/location...the new president is extremely insightful/smart and has a clear vision on the direction he wants to take the company.

    Cons

    Often too conservative and not willing to take risks (this is changing), growth opportunities are limited, compensation is lower than competitors.

    Advice to ManagementAdvice

    Keep up the clear vision and transparency. However, need to boost moral and inject more fun into the culture in order to get the company back to its roots. Employees/talent afraid to join the company or stay due to negative opinions circulating, this is changing, but really need to highlight the benefits of the company and it's strong brand.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to work; results-driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Hotwire full-time

    Pros

    Culture at the company is very friendly and not nearly as political as other places. The company respects work-life balance, while still offering challenging opportunities. The company is very focused on metrics and results-driven.

    Cons

    As a mid-size company, opportunities for advancement are not very structured or clear. One really needs to take responsibility for one's own career development rather than depend on support from above. To get the best projects, one really needs to have the mentality of a self-starter.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Real talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Everyone is extremely friendly and supportive
    The environment is very much like a startup even though it's a medium sized company
    Work hours are respected
    Agile development. No need for excessive bureaucracy
    The travel benefits a great!
    Having Expedia inc support is very convenient
    It's in the city (SF) no commuting needed if you live here

    Cons

    Subway is not close by, we have to rely on Muni
    Promotions don't happen very often (they do happen)

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    An overall solid experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire (more than 5 years)

    Pros

    The best thing about working here has to be the subject matter -- travel. As an employee you get great travel perks and are encouraged to use them. As for day-to-day enjoyment, it all depends on your team here, and which manager is either making your life amazing or miserable. I loved my immediate team members -- great repor in and out of work, collaborative, supportive. Clear reporting structure where I felt comfortable addressing any issues or concerns with management.

    Cons

    Career/compensation growth can be slow. My biggest issues came from specific individuals that were hired over the years that I had difficulty working with, which can of course happen anywhere. Also, I felt a lot more warmth/fun/connection in the Hotwire culture than by the time I left. It felt like the culture was shifting to a less happy place.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Ready to build great products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Spent 2012 transitioning to agile product development with dedicated product teams and is going to capitalize on the year of learning how to make great products. Social culture is great, very fun environment to work with lots of fun company activities. Many travel perks available. Pressure is relatively low and you can have a good work/life balance. Some good-to-great engineers here.

    Cons

    Moves very slowly for a company of this small size. There are senior management positions that are of questionable value and at times become roadblocks to progress. Members of leadership who have been here longer than a two years are risk averse and choose slow improvement options. Poor performers aren't properly addressed and stick around to lower productivity and morale. Career advancement is very slow, matching the generally laid back pace.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Hotwire full-time

    Pros

    Great people, strong individualized culture, definitely promotes work/life balance. It's a very friendly company with some smart people. Great SF city location.

    Cons

    Probably not as innovative as it thinks it is, which results in a lot of turnover in Engineering. Not as much accountability as you'd expect either with regards to product launches. Also groups are pretty siloed with not as much cross-depatrment communication

    Advice to ManagementAdvice

    Listen to the ranks even more. Pay better.

    Recommends
    Positive Outlook
    Approves of CEO

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