Hotwire

  www.hotwire.com
  www.hotwire.com

Hotwire Reviews

Updated December 17, 2014
Updated December 17, 2014
124 Reviews
3.4
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
38 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 33 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Things are looking up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time (more than an year)

    Pros

    If you ask for more responsibility, you can get it.
    Fun activities and employee entertainment getting back on track.
    Fresh leadership and employees are changing the environment, in a good way, but it is slowly accepted.
    Lots of opportunities opening up due to business structure changes.
    Great perks and stellar benefits!

    Cons

    Change is generally difficult, but seems harder for employees with more tenure.
    It's easy for people to talk about problems and not step up to address them.
    The company culture is slow to develop.
    Large portion of employees resistant to change.
    Large loss of staff has some feeling disheartened.

    Advice to ManagementAdvice

    Stay transparent and promote team-building activities.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sr. Software Engg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Small and good company overall

    Cons

    Lots of management changes after new CEO took over

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    lost during transition period

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Hotwire full-time (more than 10 years)

    Pros

    good life and work balance
    people are nice

    Cons

    business environment is deteriorating, upper management are changing, lots of change happening in the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Real talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Hotwire full-time (more than an year)

    Pros

    Everyone is extremely friendly and supportive
    The environment is very much like a startup even though it's a medium sized company
    Work hours are respected
    Agile development. No need for excessive bureaucracy
    The travel benefits a great!
    Having Expedia inc support is very convenient
    It's in the city (SF) no commuting needed if you live here

    Cons

    Subway is not close by, we have to rely on Muni
    Promotions don't happen very often (they do happen)

    Recommends
    Negative Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Hotwire.com - It's a sinking ship!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Hotwire full-time (more than an year)

    Pros

    1. Used to be a great place to work.
    2. Used to be good work-life balance, and flexible work timings.
    3. Excellent travel benefits like free $500 money.
    4. Free $600 for health-gym.
    5. If you are in the right team then you will enjoy the work. It all depends on the Manager and Lead. Our lead lacked everything apart from technical knowledge.
    6. Great location.
    7. Good and supportive people to work with.
    8. Scope for innovation but it all depends on your manager.
    9. You can learn new technologies.
    10. Everyone says Agile but it is not.
    11. Laid back attitude.
    12. Used to have fun parties.

    Cons

    1. Pathetic salary, below average what market pays.
    2. Recently fired 50+ people in the first round but CEO still thinks that HW is not lean.
    3. Open secret - CEO Clem Bason was asked to leave his position.
    4. New CEO wants to prove that he can turn around, and add a bullet point in his resume for the cost of employee careers.
    5. Forget about any promotion in future and join.
    6. Made a huge bet on International and paying the price now.
    7. All the good people left, only the dead water remaining.
    8. Not sure what middle management is doing.
    9. Made a huge mistake by not investing in Analytics.
    10. There will be no mentoring or encouragement for your work.

    Advice to ManagementAdvice

    Think why people go to priceline.com and seriously our commercials are lazy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Enormous potential in the discount travel space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA

    I worked at Hotwire full-time (more than 3 years)

    Pros

    Relative independence from the rest of the Expedia travel portfolio (Expedia is the parent company of Hotwire)

    Cons

    Corporate HQ for Expedia, the parent company, is in Bellevue. That can make communication challenging as many important decisions still happen there.

    Advice to ManagementAdvice

    Be aware of the issues of geography as you manage subsidiary companies!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Hotwire - The Ship that sank!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Hotwire full-time (less than an year)

    Pros

    Work culture was good and the company paid me well!

    Cons

    The management was too late to react to the downfall in business and they resorted to layoffs as the first option. Pathetic!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    A lot of potential, but lacking competitive edge for San Francisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time

    Pros

    -Some travel benefits
    -From what I gathered, the lean environment used to mean a fun environment
    -Great San Francisco location

    Cons

    -New president made drastic changes, leaving a lot of recently hired employees completely confused about why they were brought on
    -Could turn around but right now, is very behind the times in terms of a) company structure b) analytics and c) technology innovation
    -Very, very lean. People may have a good work/life balance but, it comes at the price of innovation and morale because of minimal headcount
    -Teams this lean also means most people are far from any type of management position
    -Favor tenure over creative, promising new talent

    Advice to ManagementAdvice

    Be proactive when assessing market trends and what it will take for Hotwire to be competitive. Defend your new employees if they are more qualified than older, stale talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good Overall Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time (more than an year)

    Pros

    Great benefits - good location - flexible schedule

    Cons

    Low pay - Lack of communication - not stable

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Used to be great, but times are changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unix Systems Administrator in San Francisco, CA
    Current Employee - Unix Systems Administrator in San Francisco, CA

    I have been working at Hotwire full-time (more than 3 years)

    Pros

    - The people are mostly great
    - Nice office
    - Great benefits
    - Passion for travel
    - Lots of opportunity to learn new technologies

    Cons

    - No more work from home
    - New president that doesn't seem to understand the bay area job market
    - Layoffs during a time of running extremely lean already
    - Lots of good people leaving
    - Average pay is below market rate
    - The "fun" environment of the past has become a much more stressful and negative environment

    Advice to ManagementAdvice

    Quit the "crack the whip" attitude now or we're going to lose all our best employees. Bring back the fun, flexibility, passion, and atmosphere that made the company so successful in the past.

    Recommends
    Negative Outlook
    Disapproves of CEO

Work at Hotwire? Share Your Experiences

Hotwire

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.